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HB Xalapa

3.5 star property
Hotel in Xalapa with free valet parking and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HB Xalapa

Reception
32-inch TV with cable channels
Junior Suite Doble | In-room safe, desk, laptop workspace, iron/ironing board
Front of property
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is ￥7,566
￥8,928 total
includes taxes & fees
Dec 5 - Dec 6

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite King

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite King

Highlights

Balcony
Air conditioning
TV
Day bed
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar King

In-room safe, desk, laptop workspace, iron/ironing board

Habitacion Estandar King

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Laptop workspace
Desk
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Doble

Junior Suite Doble | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite Doble

Highlights

Balcony
Air conditioning
TV
Day bed
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar Doble

Habitacion Estandar Doble | In-room safe, desk, laptop workspace, iron/ironing board

Habitacion Estandar Doble

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Laptop workspace
Desk
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar King discapacitados

In-room safe, desk, laptop workspace, iron/ironing board

Habitacion Estandar King discapacitados

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
Laptop workspace
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Fiesta Inn Xalapa
Pool
Pet friendly
Parking included
Free WiFi
8.8 out of 10, Excellent, (889)
The price is ￥11,005
￥12,986 total
includes taxes & fees
Dec 2 - Dec 3
Fiesta Inn Xalapa
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About the neighborhood

Map
91190, VER, Xalapa, Av. Lazaro Cardenas No. 9

What's nearby

  • Plaza Las Animas Mall - 18 min walk - 1.6 km
  • Xalapa Cathedral - 3 min drive - 3.1 km
  • Juarez Park - 3 min drive - 3.5 km
  • Plaza Las Americas Mall - 4 min drive - 3.2 km
  • Paseo de los Lagos Park - 4 min drive - 3.9 km

Getting around

  • Xalapa Station - 9 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 21 min drive

Restaurants

  • ‪Tacos la Vecindad - ‬3 min walk
  • ‪Bola de Oro - ‬5 min walk
  • ‪El Choro - ‬5 min walk
  • ‪El Llagar - ‬5 min walk
  • ‪Espresso 58 - ‬6 min walk

About this property

HB Xalapa

Hotel in the business district
You can look forward to a terrace, a garden, and dry cleaning/laundry services at HB Xalapa. In addition to a bar and a conference center, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an elevator, and a 24-hour front desk
  • Smoke-free premises, free newspapers, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 90 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Hair dryers and shampoo
  • 32-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 179 for adults and MXN 119 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 179 for adults and MXN 119 for children
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 9:00 AM to 7:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa

Frequently asked questions

Does HB Xalapa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.

How much does it cost to stay at HB Xalapa?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at HB Xalapa on Dec 5, 2024 start from ￥7,566, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HB Xalapa pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 350 per pet, per day. Service animals are exempt from fees.

How much is parking at HB Xalapa?

Self parking and valet parking are free at this property.

What time is check-in at HB Xalapa?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. After-hours check-in is not available.

What time is check-out at HB Xalapa?

Check-out is at noon.

Where is HB Xalapa located?

Situated in the business district, this hotel is within 1 mi (2 km) of Interactive Museum of Xalapa (MIX), Plaza Las Animas Mall, and Xalapa University. Xalapa Gallery of Contemporary Art and Hospital Angeles Xalapa are also within 2 mi (3 km).

HB Xalapa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 235 out of 376 reviews" "
Rating 8 - Good. 93 out of 376 reviews" "
Rating 6 - Okay. 25 out of 376 reviews" "
Rating 4 - Poor. 14 out of 376 reviews" "
Rating 2 - Terrible. 9 out of 376 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Humberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They not have refrigerator o ice machine there wasn’t in the restaurant
Stayed 4 nights in Oct 2024

10/10 Excellent

Griselda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is cleaned, the food and prices are good. Staff very friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, me volveré a hospedar ahí todas las veces que visite Xalapa.
Stayed 1 night in Aug 2024

2/10 Terrible

Lorena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The elevator was not working or it would go down to the bottom level without taking you to your floor.
Stayed 1 night in Jun 2024

8/10 Good

Magaly

Stayed 6 nights in May 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
I’m happy very clean and principal cheaper
Stayed 1 night in May 2024

8/10 Good

Ariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very clean annd confortable
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Stayed 1 night in Aug 2022

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente acceso a vías importantes.
Hotel muy bien localizado, con fácil acceso a vías importantes. Muy cómodo y con lo necesario para disfrutar la estancia.
Stayed 1 night in Jul 2022

6/10 Okay

Aldo

Business traveler
Liked: Cleanliness, amenities
I stay regularly at this hotel and I generally have a great experience. However on this occasion I had an issue... Stayed for two nights, first night they had to change the room they offered since the door lock was not working and had to walk back to reception twice before being offered a room with a working door. Second night, after a long day of work, I was locked out of my room for over 40 minutes since the door lock was not working. They did not have a sense of urgency to resolve the matter, and once of their offers was to put me in another room for the night (without my belongins) which I found completely ridiculous. I'll stay again there since I have history, but if it was the first experience in the hotel it would have definitely been the last.
Stayed 2 nights in Jul 2022

10/10 Excellent

Paola

Stayed 1 night in Apr 2022

10/10 Excellent

Aldo

Stayed 1 night in Jun 2022

10/10 Excellent

Carlos

Stayed 1 night in Mar 2022

6/10 Okay

Griselda

Liked: Cleanliness, staff & service
I did not like the lack of enthusiasm to promote tourism in the state. I arrived on a Thursday and I called the front desk to change the light in the bathroom on Sunday, I left almost a week later (Wednesday) morning and the light was still burned out.
Stayed 6 nights in Nov 2021

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent business class option. No luxury just clean, convenient, good location and good service.
Stayed 6 nights in Dec 2020

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

rafael l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was very attentive. Nicely decorated for Day of the Dead festivities.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

4/10 Poor

Jais

Liked: Property conditions & facilities
Disliked: Staff & service
We lost properties when cleaning room was made. They take off the sheets from the matress and our properties gone with them!!!... Poor profesionalism with the staff.
Stayed 4 nights in Jul 2018

8/10 Good

Judith, connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where to go in Jalapa
Nice clean hotel. Ask for a quiet room as some overlook the highway.
Stayed 2 nights in Aug 2017

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

juan gonzalez, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always love this hotel good location and excellent breakfast ..will be nice to add in the rate the breakfast thank you

8/10 Good

Business, Mexico

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location, staff not so friendly.
Nice hotel right on the entrance of Jalapa. In the main avenue. Easy access. Clean, nice rooms. Just ask for a room not facing the highway, since it´s kind of noisy. Staff are OK but could use more attention. It took like 10 minutes to get a room, even i was the only checking in. Since paid with Expedia, did not opened a voucher nor credit. Then did some local calls. Could do it my self, had to ask front desk. They did the call one day. Next day they said no and asked me for a credit since each call was about 3 pesos (like 3 cents US). Confusing to me. Despite that i would stay there again, since it´s clean, nice and with great location.