Worms Vacations from ￥210,545

We come here bc the spa, but was very disappointed in that regards. Retarding the staff as well they lock us out our room even that we have pre- paid in advance.

The nice part of Frankfurt is small and very walkable...the Sofitel is perfectly positioned and the hotel is new and modern and the staff is fantastic...Not sure if I'll ever go back to Frankfurt...but if I do...I will be staying there again

If you're seeking a hotel experience akin to staying in North America while in Germany, this hotel may be suitable for you. However, it lacks the authentic German or European atmosphere typically expected. The front desk staff demonstrated a lack of professionalism, engaging in an argumentative exchange regarding the city tax, and I was overcharged for it (a reminder that customer satisfaction should always be a priority in hospitality). We booked two rooms—one of which was quiet, while the room facing Konrad-Adenauer-Strasse was significantly affected by noise. On a positive note, the hotel is ideally situated near the Zeil, offering excellent shopping and dining options. It is also a mere 10-minute walk from Römerberg and the Cathedral of St. Bartholomew.

Privacy was paramount at this hotel

The hotel restaurant staff were very rude and dismissive in fielding any response to questions or concerns.