This is a decent place and there are many good things about the unit. Beds super comfy, nice location, built well with nice furnishings. We received dishwasher tabs, soaps and hotel mini toiletry shampoos, which was really nice. There were lots of silverware and glasses and every room had a ceiling fan that ran with a separate switch from the lights, very convenient. The bad... very poor quality cookware and nothing to put leftovers in! No plastic lidded containers, tupperware, etc... none.?!?!? The dishwasher does not clean well and takes over 3 hours to run. The dryer has a very loud buzzer that cannot be disabled. You have to check in and out at the guest office like a hotel, my swipe cards kept failing. There were no instructions about how or where to check in so we wandered around trying to figure it out and re-checked messages from vrbo, but hadnt received anything so I finally found my way to the guest office, which is apparently what you are supposed to do. Neighbors are easy to hear just like a hotel. Especially the windows, anyone outside sounds like they are right in the living room with you. Also, there is no elevator and this on the 2nd floor. Ok for us, but probably an important detail since not everyone can easily use stairs. To activate the shower you have to pull down the part of the faucet where water comes out for the tub. My sister couldn’t figure it out and it took me a while. No salt or pepper for use, good thing we brought our own. The toilets are hard to flush and super loud! It wakes everyone in the middle of the night.