Service is poor and staff don’t care. No coffee at breakfast machine broken but one in the lounge was working only yards away so made to pay. Don’t get fooled by facilities. You can only use them a specific times. 7.30-10 am and 5.30 8.30pm. Rip off
DEAN
2025 年 2 月に 2 泊滞在
2/10 (非常に不満)
Joe
2025 年 2 月 18 日
気になった点 : スタッフとサービス
Joe
2025 年 2 月に 2 泊滞在
10/10 (非常に良い)
Marcus
2025 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Marcus
2025 年 1 月に 2 泊滞在
6/10 (普通)
Des
2024 年 12 月 19 日
Des
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
Adam
2024 年 12 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing
Great place to relax
Adam
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Stuart、Carlisle
2024 年 12 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stuart
2024 年 11 月に 2 泊滞在
4/10 (不満)
Samantha
2024 年 11 月 24 日
The room we had was not worth the cost what so ever. The room was very old fashioned. We also checked out a day early and the staff didn’t ask us if there was an issue or anything. Over priced
Samantha
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
Emily
2024 年 11 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Emily
2024 年 11 月に 2 泊滞在
8/10 (良い)
Ashley
2024 年 11 月 12 日
Ashley
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Daniel
カップルで旅行
2024 年 11 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed in the Winander Club, room 888 which was excellent. The hotel and grounds are beautiful and well maintained. The staff were very helpful and friendly and we had our own reception area which was quick. Our room as on the top floor with only one other room. We had a really comfortable bed, bath in main room, good. Size bathroom with nice products and complimentary sweets. But by far the best selling point is the room balcony with amazing views of lake Windermere. Nothing better than sitting have a morning tea / coffee looking at the lake and fells in the cool morning air.
Ultimately we can't fault this hotel and our going to look to make it out base to celebrate our wedding anniversary every year.
Our only suggestion would be for there to be outside towels to dry off plastic balcony furniture and perhaps blankets so you can spend more time enjoying the outside room space as there are no heaters.