Find all hotels by P&V in Victoria Island

"The hotel was sold out so they weren’t able to give us the room upgrade but upgraded us to access to the Executive Lounge. The breakfast buffet was A and all the staff members were incredibly kind and helpful. "

"This was my 2nd time staying here and again the service was very high quality in all areas. Calls to reception always answered quickly and items brought to room almost immediately. Bar and restaurant service is above and beyond and they are always thinking ahead to predict what guests might need. "

"Good place to lodge"

"My mum enjoyed her stay"

"Great staff! You hire guys here well!"

"Location. Locally influenced menu at restaurants. Excellent service by staff. "

"This was the nicest hotel and the staff was super friendly and professional. Outside dining area is breathtaking. "

"The hotel was amazing "

" I have been a satisfied customer at your hotel, but I've encountered a recurring issue that needs attention. The staff members seem to overlook verifying payments made through Expedia, leading to unnecessary inconvenience. Issue Details 1. I book and fully pay through Expedia. 2. Upon arrival, staff claims payment is pending or incorrect. 3. This has happened consistently, causing unnecessary stress. Request 1. Improve payment verification processes. 2. Ensure staff thoroughly checks Expedia payments. 3. Provide clear communication regarding payment status. Thank you for addressing this matter. I look forward to continued stays at your hotel. Best regards, Aminatu "