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Hotel Marco Polo

3.0 star property
Hotel with a full-service spa, a short walk to Verona Arena

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marco Polo

Hypo-allergenic bedding, minibar, in-room safe, desk
Property entrance
Daily buffet breakfast (EUR 13 per person)
Hypo-allergenic bedding, minibar, in-room safe, desk
Sauna, spa tub, Turkish bath, deep-tissue massages, 4 treatment rooms

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Parking available
  • Room service
  • Laundry
  • Housekeeping
The price is ￥12,719
￥15,132 total
includes taxes & fees
Dec 24 - Dec 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Double Room

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Hotel Mastino

Spa
Pet friendly
Free WiFi
Air conditioning
8.2 out of 10, Very Good, (1003)
The price is ￥16,143
￥18,898 total
includes taxes & fees
Dec 25 - Dec 26
Hotel Mastino
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About the neighborhood

Map
37122, VR, Verona, Via Sant'Antonio, 6

What's nearby

  • Piazza Bra - 5 min walk - 0.4 km
  • Verona Arena - 7 min walk - 0.6 km
  • Juliet's House - 13 min walk - 1.2 km
  • Piazza delle Erbe - 13 min walk - 1.2 km
  • Borgo Trento Hospital - 6 min drive - 4.3 km

Getting around

  • Verona Porta Nuova Station - 15 min walk
  • Valerio Catullo Airport (VRN) - 14 min drive

Restaurants

  • ‪Ostinati il ristorante e la pizza - ‬4 min walk
  • ‪Bottega del Caffè Dersut - ‬4 min walk
  • ‪Pizzeria Bella Napoli - ‬1 min walk
  • ‪Chiosco Piazza Pradaval - ‬3 min walk
  • ‪Caffe Bar Barini - ‬4 min walk

About this property

Hotel Marco Polo

Hotel near Verona Arena
Located close to Juliet's House, Hotel Marco Polo provides dry cleaning/laundry services, a business center, and a full-service spa. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a deep-tissue massage. In addition to a spa tub, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, tour/ticket assistance, and multilingual staff
  • Smoke-free premises, concierge services, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Marco Polo boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and tubs or showers
  • Heating, daily housekeeping, and desks

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 25 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
The check-in location differs from the property location; go to: [San Antonio, 6]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Mastino]

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Airport shuttle fee: EUR 35 per person (roundtrip)
  • Self parking fee: EUR 25 per night
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Property Registration Number IT023091A1RUG9UJ2K

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Marco Polo Verona
Marco Polo Verona
Hotel Marco Polo Hotel
Hotel Marco Polo Verona
Hotel Marco Polo Hotel Verona

Frequently asked questions

Is Hotel Marco Polo pet-friendly?

Yes, this property allows dogs (limit 1 total).

How much does it cost to stay at Hotel Marco Polo?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Hotel Marco Polo on Dec 24, 2024 start from ￥12,719, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Marco Polo?

Self parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Hotel Marco Polo?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Marco Polo?

Check-out is at 11:00 AM.

Does Hotel Marco Polo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per person applies.

Where is Hotel Marco Polo located?

Located in Verona City Centre, this spa hotel is within a 10-minute walk of Teatro Ristori and Verona Arena. Loggia del Consiglio and Porta Palio del Sanmicheli are also within 5 minutes. Verona Porta Nuova Station is 15 minutes by foot and Verona (XIX-Porta Nuova Rail Station) is 15 minutes.

Hotel Marco Polo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 211 out of 539 reviews" "
Rating 8 - Good. 220 out of 539 reviews" "
Rating 6 - Okay. 65 out of 539 reviews" "
Rating 4 - Poor. 25 out of 539 reviews" "
Rating 2 - Terrible. 18 out of 539 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

debbie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Atlanta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Marco Polo, and would definitely go back in the future. The location was perfect, and shops and restaurants were walkable. The room was clean and cosy. The staff were absolutely lovely, especially Nicole.
Stayed 4 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael, Cumming

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to shops and the coliseum.
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC did not work, it was hotter in the room than outside. Nobody made up our room which was very very small
Stayed 2 nights in Aug 2024

10/10 Excellent

Georgia

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best three stars I've stayed in: lovely room with rustic character, and in a quiet but central location. All the facilities: pleasant and clean ensuite, television, minibar, safe, even a small walk-in wardrobe. The breakfast was great too.
Stayed 1 night in Jul 2024

8/10 Good

Judith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
A very good location within east reach of all the sites. The room was clean and comfortable but quite dark and the bathroom was small. Staff were excellent.
Stayed 3 nights in Jun 2024

6/10 Okay

Philip

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible check in experience - nobody there and unfriendly when did arrove
Stayed 1 night in May 2024

2/10 Terrible

Razeen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t book
The bed was made of rocks ants in our room asked for a cleaner no one came. The toilet was so small you genuinely can’t physically sit down with leg room. Location is amazing but apart from that avoid
Stayed 2 nights in May 2024

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Joanne

Stayed 1 night in Apr 2024

6/10 Okay

Janace

Disliked: Staff & service, property conditions & facilities
The female desk clerk was pleasant and she tried to be helpful. We were put in their secondary building which was a real dump. We booked two beds and were given one. When we asked that the beds be pulled apart, we were advised that the chamber maids were gone. The man who brought us extra sheets refused to pull the beds apart and rudely stated that it’ll get done “tomorrow” and then he walked away. The separation of the beds became our issue. Ugh! The shower was so small and inconvenient. The upside, the breakfast was good and the restaurant staff members were pleasant.
Stayed 1 night in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Lots of steps though.
Stayed 1 night in May 2024

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was directed by Google to the old Marco Polo hotel however this one has no reception or staff on site (except cleaners at times). I pressed the buzzer and told to go to the new Marco Polo hotel (about 60 metres) to checkin and then come back to the old hotel for my room. Breakfast is also back in the new hotel. The new Marco Polo hotel is still called Gallery Rooms on Google and other hotel websites. The new hotel looks very nice inside although I didn’t see the rooms. Unfortunately my room was in the old hotel. Even on the outside it looks dirty and uninviting. The rooms were of a good size but that’s it. Firstly there is a lot of noise both from outside and inside. Secondly the shower is a joke. It is so small and the shower head is a small stream. The room had a fridge with drinks to purchase but the fridge wasn’t on so they were all warm. Who would pay 3 euros for a warm can of Coca Cola? There is no kettle or tea/coffee and not even tissues. The hotel is a 3 star but at the very low end. To be fair, the hotel was in a convenient location and breakfast was great. However I would recommend booking Gallery Rooms instead.
Stayed 2 nights in May 2024

10/10 Excellent

Atul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located conveniently on a quiet street. Easy walking distance to Verona centre and train station. Staff really friendly and helpful. Rooms cleaned daily. Our room had a fridge and hairdryer. Really pleased with our stay. Would recommend to anyone.
Stayed 4 nights in Apr 2024

8/10 Good

Joanne

Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

JORGE

Liked: Cleanliness, staff & service
The economy rooms aren't so good
Stayed 1 night in Apr 2024

10/10 Excellent

Dusanka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good accommodations, excellent breakfast and value
Stayed 1 night in Jan 2024

10/10 Excellent

Padraic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pauline Lawlor
The hotel was very nice. It was close to center and the buses. There were lovely restaurants nearby.
Stayed 3 nights in Jan 2024

10/10 Excellent

STEPHEN DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Chuxin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and breakfast included
Stayed 1 night in Oct 2023