8/10 (良い)
Karen
家族旅行
2025 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alexander, was the best hotel stay we had on our holiday travels in Italy. The building, room & breakfast facilities were well maintained, clean & fresh. We were expecting laundry facilities (listed on the Expedia information page) however on enquiry at reception, there were none. Situated on the mainland, away from the hustle of the Venice Islands, the hotel is nice & quiet, there are some good restaurants within walking distance, & it is well placed for easy access to the tram network & buses onto the main island - once you figure that out - reception wasn’t too helpful with this aspect, but perhaps we were hindered a little by our lack of Italian language. We requested a photocopy of the online transport booking we’d made (not knowing we’d need a print out until after completing transaction) & the staff said no. The woman told us to use the bus service nearby, to the island (“No one has ever checked her for tickets”) & to obtain a printout at the information centre. Low & behold, we were asked to show tickets on the bus & almost received hefty fines, however thankfully, the warden took pity & allowed us to complete the journey after sighting our online purchase on the phone. Other than that frustrating & time consuming experience, the stay at the Alexander hotel itself, was lovely.
Karen
2024 年 10 月に 3 泊滞在