Poor condition! Fell down the stairs no signs slippery when wet, they did not even dry up the staircase in the morning after it rained. Bathroom moldy and shoddy, curtains not even hung up properly, curtains dirty. We were not even warned about load shedding when we arrived so were not prepared ahead of time. False advertising as it says breakfast patio… no such thing!!!
宿泊されたお客様
2024 年 1 月に 2 泊滞在
2/10 (非常に不満)
Trudie
家族旅行
2020 年 12 月 22 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Trudie
2020 年 12 月に 1 泊滞在
10/10 (非常に良い)
Motshabi
グループ旅行
2020 年 12 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our stay was superb indeed amazing place and staff
Motshabi
2020 年 12 月に 3 泊滞在
4/10 (不満)
Salome
家族旅行
2020 年 6 月 15 日
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Salome
2020 年 6 月に 2 泊滞在
8/10 (良い)
Nompilo
グループ旅行
2020 年 1 月 6 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
The stay was good. I enjoyed the privacy.
Nompilo
2019 年 12 月に 2 泊滞在
6/10 (普通)
Pranashan
家族旅行
2019 年 11 月 11 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Wasnt great but no so bad
The DStv didn't work, WiFi didn't work. 1 room was nice, the other room had a towel rack missing, overall it was good value for money, rooms are spacious but the place is a-bit neglected. Caretaker was very willing to assist and very helpful.
Pranashan
2019 年 11 月に 2 泊滞在
6/10 (普通)
Desmond
2019 年 8 月 5 日
良かった点 : 施設のコンディションと設備、客室の快適度
The check in was great wifi was slow. Couldnt sleep too much noise and in the morning coulding get breakfast because we came down at 9.30. Werent told time breakfast ended. Location was good staff was pleasant.
Desmond
2019 年 8 月に 1 泊滞在
6/10 (普通)
Gary
2019 年 7 月 5 日
良かった点 : 清潔度、客室の快適度
Poor noise control by inconsiderate guests
People partying till 5am by swimming pool. No sleep first night. Security unable to control loud noise by inconsiderate guests.
Gary
2019 年 6 月に 2 泊滞在
6/10 (普通)
Leanne
2019 年 7 月 1 日
Staff where noisy at 5am in the morning
Leanne
2019 年 6 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
カップルで旅行
2019 年 4 月 28 日
We felt safe with the security gates, and the guard .
We didn't like how noisey it was outside our room window and bathroom window. Shower stall was very dirty and the shower door was loose and moldy. Please add some shelves or hooks in the bathroom. There's no place to put your
Toiletries.
The throw at the foot of the bed was filthy, had dried food or something stuck to it.
The cords for the fridge and night lights was a mangled mess.
The head board was not attached to the bed,we had to use towels in-between the wall and the head board. We could hear the people in the next room and it seemed like their headboard was free standing as well.
The parking situation was an absolute mess. We had no parking on one night. After asking for help from the guard we were able to park on the side of the building next to the stairs. The next night, we had the tiniest parking spots ever. Both my husband and I were unable to get out of our small car. By the way we are not obese people.
The staff were not friendly to us. I hate to think it was a race issue. We have stayed at other places in Umhlanga and we were disappointed with your place.
宿泊されたお客様
2019 年 4 月に 3 泊滞在
4/10 (不満)
Yasmin
2019 年 2 月 10 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Tariman
Its a house. They rent out the rooms.
Very old and terrible condition. Don't waste your money.
Not worth the cost. Location is nothing to shout about either.
Yasmin
2019 年 1 月に 4 泊滞在
8/10 (良い)
memory
2018 年 9 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
memory
2018 年 8 月に 2 泊滞在
8/10 (良い)
Zubair
2018 年 6 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pleasent stay
Pleasant accommodation friendly helpful staff. 4 Sleeper room a little small but neat and clean. Bathroom was neat but basin was blocked and staff did try to unblock and got it to flow better they also arranged for plumber to come in sort out for future guests.
Zubair
2018 年 6 月に 2 泊滞在
8/10 (良い)
Ramona、Oldenburg
2018 年 6 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wir haben unseren kurzen Aufenthalt sehr genossen. Alles total unkompliziert!
Ramona
2018 年 6 月に 1 泊滞在
4/10 (不満)
RAJU
2018 年 4 月 3 日
気になった点 : 客室の快適度
RAJU
10/10 (非常に良い)
Vimla
2018 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
TV had issues. Was searching for signal the whole night. Overall stay was good.
Vimla
2018 年 3 月に 1 泊滞在
8/10 (良い)
Tobile
2017 年 6 月 27 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Was an above average experience
I loved the place very much, only thing I did not like was the fact that there weren't enough blankets, the shower water the first morning was cold. But overall I was happy.
Tobile
2017 年 6 月に 2 泊滞在
8/10 (良い)
Alan
2017 年 6 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Large, comfortable family room with seaviews. Friendly staff. Walking distance to La Lucia Mall. Well located between Durban and Umhlanga. Good value breakfast.
Alan
2017 年 6 月に 3 泊滞在
2/10 (非常に不満)
Tania
2017 年 4 月 21 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Terrible Stay
Firstly We did not get the room we booked. We booked a King Size Family room over looking the Pool and we got a room on the other side. This is definitely not a 4 star hotel, it is far from it. Breakfast was terrible and the staff battle to understand what we asked for. Their was no buffet breakfast as advertise and the pool was not heated. This hotel is dated and the improvements they are trying to make wont improve anything unless the staff get proper professional training and learn to understand the English language better. The noise levels during the night and early morning by the staff are very unwelcome, people come on holiday to rest and not be disturb by loud conversations of people that are actually standing right next to each. I am utterly disappointed with this place and with Hotels.Com as the information you had on your site was note what was at the hotel, nothing corresponded.
I will not recommend this place to anyone and will be extra careful if i ever booked through this site again.
Tania
2/10 (非常に不満)
宿泊されたお客様
2017 年 2 月 12 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
it's a 3 star and not a 4 star place
宿泊されたお客様
10/10 (非常に良い)
Craig
2017 年 1 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Elegance defined
Brilliant stay. Apart from an elegant room the staff were very friendly and extremely helpful.
Craig
8/10 (良い)
Wesley
2016 年 12 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good service and location
friendly and helpfull staff and very well managed; highly recommended
Wesley
8/10 (良い)
宿泊されたお客様
2016 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place
I would visit again, great view, great area. Jogging, shopping mall walking distance.