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Casa Altamar

3.0 star property
Adults-only beach hotel

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January 2025

Photo gallery for Casa Altamar

Outdoor pool
Beach/ocean view
On the beach, white sand
1 bedroom, in-room safe, individually decorated, individually furnished
Front of property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Honeymoon Room, 1 King Bed, Balcony, Beach View

1 bedroom, in-room safe, individually decorated, individually furnished

Honeymoon Room, 1 King Bed, Balcony, Beach View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Romantic Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Room, 1 King Bed, Balcony, Beach View

1 bedroom, in-room safe, individually decorated, individually furnished

Honeymoon Room, 1 King Bed, Balcony, Beach View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Romantic Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room, 2 Queen Beds, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Room, 2 Queen Beds, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Twin Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 30.0 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Romantic Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Romantic Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Romantic Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Private Bathroom, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 Bedroom, Private Bathroom, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Balcony, Ocean View

1 bedroom, in-room safe, individually decorated, individually furnished

Romantic Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
Separate bedroom
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, (472)
The price is ￥16,280
￥20,203 total
includes taxes & fees
Nov 23 - Nov 24
O Tulum - Adults Only
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About the neighborhood

Map
77781, QROO, Tulum, Bahia Tankah Tres, Lote # 16

What's nearby

  • Cenote Manatí - 5 min walk - 0.5 km
  • Soliman Bay - 5 min drive - 2.4 km
  • Xel-Há Park - 9 min drive - 9.6 km
  • Tulum Mayan Ruins - 12 min drive - 9.9 km
  • Playa Paraiso - 25 min drive - 15.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 60 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬12 min drive
  • ‪Mulut Jach Ki - ‬8 min drive
  • ‪Templo Dios del Viento - ‬12 min drive
  • ‪World Cafe - ‬6 min drive
  • ‪La Fiesta Mexicana - ‬8 min drive

About this property

Casa Altamar

Hotel rejuvenated in 2020 and located near Tulum National Park
Consider a stay at Casa Altamar and take advantage of a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), tour/ticket assistance, and concierge services
  • Smoke-free premises, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:30 AM to 11:30 AM for a fee: USD 30 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from September 1 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 30 to 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Altamar Hotel
Casa Altamar Tulum
Casa Altamar Hotel Tulum

Frequently asked questions

Does Casa Altamar have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Casa Altamar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Altamar?

Self parking is free at this property.

What time is check-in at Casa Altamar?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Casa Altamar?

Check-out is at noon.

Where is Casa Altamar located?

Nestled on the beach, this Tulum hotel is within a 10-minute walk of Cenote Manatí and Tulum National Park. Playa Paraiso is 1.8 mi (2.9 km) away.

Casa Altamar Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 57 out of 64 reviews" "
Rating 8 - Good. 6 out of 64 reviews" "
Rating 6 - Okay. 0 out of 64 reviews" "
Rating 4 - Poor. 1 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Dariush

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Good food and drink at fair prices on offer.
Stayed 3 nights in Mar 2024

10/10 Excellent

Collin

Stayed 4 nights in Feb 2024

10/10 Excellent

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful short stay at Casa Altamar. The room was very clean and quiet, the staff welcomed us and even made food for us after hours, and the location is gorgeous. I can't say enough about how friendly and helpful the staff were. And the restaurant is excellent! Would always recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ruthie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying at Casa Altamar for my weeklong trip to Tulum. The room was gorgeous and clean, with an ocean view, strong AC and hot water. The facilities were beautiful, quiet and thoroughly relaxing, with laid back beach resort vibes. I agree with the many other reviewers mentioning the top notch staff. I was travelling mostly solo and really appreciated how friendly and helpful everyone was. The only downsides to mention are that there was no fridge in the room, and the restaurant/bar are quite expensive (on par with the other touristy places along the beach in the area, but much pricier than many places in downtown Tulum). You also really need a car if you want to regularly leave the hotel as it’s about a 20 minute drive into town and taxis cost 500 pesos each way. With a car, getting around is very easy and affordable. Thanks Casa Altamar - I would return in a heartbeat!
Stayed 7 nights in Feb 2024

10/10 Excellent

Anne-Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and relaxing
As soon as we walked in, we felt welcomed by all the staff. Everybody has been lovely, the food was delicious, the view was incredible. It’s calm and relaxing. I recommend to everyone.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alee

Liked: Cleanliness
Stayed 10 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a calm peaceful hotel. We paid for an ocean view room however our view was a pool view and the ocean could only be seen from the balcony. 20 mins drive to tulum central and the hotel zone. If interested to head that way, rent a car because taxis are very pricey. They offer kayaking, canoeing, paddle board in front of the hotel. When it gets dark, not much to do in the hotel as the restaurant closes at 9pm. No TV in the rooms. Overall, friendly staff and peaceful place to stay for a couple days.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está aislado lo cual brinda paz y tranquilidad.
Stayed 4 nights in Jan 2024

10/10 Excellent

James

Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Denisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Intermittent power cuts which lasted for 30 seconds or so at a time throughout the stay and no hot running water for the first two nights are the only thing that prevent this from being a five star review. Given the power cuts did not last long and the weather was so good that it was okay not to have hot water, we were willing to accept it at the time. The staff were excellent, the food delicious, the views were stunning and the facilities in general were beautiful. The road has guards posted on it for additional security for anyone who may be concerned about safety. I would advise anyone staying here to bring water shoes for piece of mind, as the seabed here is stony. Also, the road down to the hotel is potholed - I don't believe this is any fault of the hotel, just wanting to give a heads up. Thanks again to Arturo, Armin, Javier, and Gloria for a wonderful stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about what a great experience this was. If you are looking for somewhere to stay that is beautiful, quiet, not touristy, with great food, this is the place for you. The beach was amazing with glorious sunrises. My room was beautifully decorated and comfortable. The staff were the absolute best! I was a solo traveler and felt safe, comfortable, and welcomed. I will definitely be back. The only thing I would change is I would stay longer!
Stayed 6 nights in Nov 2023

10/10 Excellent

Jaime

Stayed 2 nights in Oct 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachside stay
Amazing, staff always friendly, felt like home!
Stayed 5 nights in Sep 2023

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We won’t stay anywhere else.
This place is amazing, it’s a stunning location with world class service and food. Snorkeling in the protected bay was the highlight for us. Crystal clear water, no seaweed and tons of marine life. I can’t believe the deal we got on the place. I would have paid more and been completely happy. Excellent value away from the crowds in Tulum proper.
Stayed 2 nights in Aug 2023

10/10 Excellent

Denleen

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying a week.The hotel is very clean and beautiful. The food was very good.I ate at the hotel almost everyday. Delicious! Arturo was super nice. He greeted me and my son upon arrival. Very welcoming! Arturo and his staff was excellent. Great hotel, food and staff.

10/10 Excellent

michael

Stayed 6 nights in Mar 2023

10/10 Excellent

biju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Reclusive. Need a car to get to dining options. Breakfast in the hotel is reasonable ( continental) and no warm items.
Stayed 3 nights in Mar 2023

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location. Quiet. Wonderful staff. There’s a center right down the road, within walking distance. Found this out when we were in town doing a biking tour. Not sure why they didn’t tell us about the obvious one practically on their property. We paid for 3rd floor ocean-view room but got a first floor side room with a barely view. :( It was nice, but we felt like the couple in White Lotus who got the wrong room. Power was out frequently but not their fault. Otherwise wonderful stay.
Stayed 4 nights in Mar 2023

10/10 Excellent

Marcos X

Stayed 2 nights in Feb 2023

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this hotel. The location, the staff, the food, the vibe, and the views were unreal. I can’t wait to go back!
Stayed 3 nights in Jan 2023

10/10 Excellent

Chandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, secluded hotel
We had a great time relaxing on the beach; the service and food were impeccable! It is pretty secluded from other places, so if you want to travel around, I'd recommend having a car (though the road to the hotel is rough). We just hung out for 3 days, with walks along the beach.
Stayed 3 nights in Nov 2022