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Iberostar Heritage Gran Trinidad

4.0 star property
Adults-only hotel with a 24-hour front desk and a restaurant

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Photo gallery for Iberostar Heritage Gran Trinidad

Interior
Property entrance
Standard Room (Con Terraza) | Minibar, in-room safe, blackout drapes, iron/ironing board
Breakfast, lunch, dinner served; local and international cuisine
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • 24/7 front desk
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite.

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite.

Highlights

Furnished balcony or patio
Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 46.30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doble Terraza.

Minibar, in-room safe, blackout drapes, iron/ironing board

Doble Terraza.

Highlights

Furnished balcony
Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 43.60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Doble Vista Parque.

Minibar, in-room safe, blackout drapes, iron/ironing board

Doble Vista Parque.

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 32.65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Doble.

Minibar, in-room safe, blackout drapes, iron/ironing board

Doble.

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
62600, Sancti Spiritus, Trinidad, Calle Jesús María

What's nearby

  • Iglesia de la Santisima Trinidad - 8 min walk - 0.7 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Romance Museum - 8 min walk - 0.7 km
  • Santa Ana Square - 8 min walk - 0.7 km
  • San Francisco Church - 9 min walk - 0.8 km

Restaurants

  • ‪Taco Loco - ‬1 min walk
  • ‪Floridita Trinidad - ‬1 min drive
  • ‪Rest. Ceiba - Trinidad - ‬1 min walk
  • ‪La Botija - ‬1 min walk
  • ‪Nova Geração - ‬1 min walk

About this property

Iberostar Heritage Gran Trinidad

Upscale eco-certified hotel in the city center
Consider a stay at Iberostar Heritage Gran Trinidad and take advantage of a free daily manager's reception, an arcade/game room, and dry cleaning/laundry services. The on-site local and international cuisine buffet restaurant, Guaicanicu, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a conference center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and a 24-hour front desk
  • Tour/ticket assistance, a porter/bellhop, and free newspapers
Room features
All guestrooms at Iberostar Heritage Gran Trinidad boast comforts such as pillow menus and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 55-inch plasma TVs with satellite channels
  • Limited housekeeping and phones

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 5 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 5 hours per day

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:00 AM for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Fumoir
  • Guaicanicu
  • Lobby Bar El Parque

Things to do

  • Arcade/game room
  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with satellite channels
  • iPod dock

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 15 are not allowed at this adults-only property; all guests 15 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Guests under 15 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Free in-room WiFi is limited to 5 hours per day; WiFi in public areas is also free for up to 5 hours per day

Property is also known as

Iberostar Grand Trinidad
Iberostar Trinidad
Iberostar Grand Trinidad Adults Hotel
Iberostar Grand Trinidad Adults
Iberostar Grand Hotel Trinidad
Iberostar Trinidad Adults
Iberostar Heritage Gran Trinidad
Iberostar Heritage Gran Trinidad Hotel
Iberostar Heritage Gran Trinidad Trinidad
Iberostar Heritage Gran Trinidad Hotel Trinidad

Frequently asked questions

Is Iberostar Heritage Gran Trinidad pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Heritage Gran Trinidad?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Iberostar Heritage Gran Trinidad?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Iberostar Heritage Gran Trinidad?

Check-out is at 11:00 AM.

Where is Iberostar Heritage Gran Trinidad located?

Located in the heart of Trinidad, this eco-certified hotel is within a 5-minute walk of Cespedes Park and Las Ruinas del Teatro Brunet. Municipal Historical Museum and Galería de Arte are also within 10 minutes.

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Iberostar Heritage Gran Trinidad Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 9 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for Trinidad

Beautiful interior, good service (among the best hotel service we came across in Cuba), extensive breakfast buffet. The bar was incredibly well-stocked - so nice to have something besides rum after 2 weeks in the country! Missed some of the luxuries you might normally expect in a hotel charging these rates, but that seems pretty standard in Cuba given the restrictions on imports. Overall a good choice for a stay in Trinidad.
Stayed 2 nights in Mar 2020

10/10 Excellent

Hansjoerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hansjörg und Annick

Das beste Hotel für uns während der gesamten Rundreise in Kuba mit hohem internationalen Standard.
Stayed 2 nights in Mar 2020

8/10 Good

Kubra Fusun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage, super Live Musik und Essen wie auch Bar.. Hotel ist in gutem Zustand, nur etwas laut in der Nacht.
Stayed 1 night in Mar 2020

10/10 Excellent

Pedro Leão

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Iberostar Trinidad

Beautiful boutique hotel, with friendly service
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property in a amazing little part of Cuba. Well done Iberostar for making it so unique. You’ve done well. Thank you.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice colonial style hotel close to the centre of the old town. Renovated well and well appointed. First floor rooms which open out to private terrace are best as there is no pool here. Food offering could be improved. Better to eat at local restaurants outside the hotel.
Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
For a 5 star hotel the staff and bell boys were very unwelcoming, there are no amenities. The general manager was rude.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Mooi hotel vlakbij het oude centrum

Mooi en verzorgd hotel vlakbij het oude centrum van Trinidad.
Stayed 2 nights in Jul 2018

10/10 Excellent

Colin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Standout Hotel.

The welcome and check in was fantastic together with a non-alcoholic cocktail. The room was great. We have a room with a balcony overlooking the square. The staff were friendly and attentive, the food was good. We breakfasted twice and had dinner there for our anniversary. The hotel made a fuss for that and even left a chilled bottle of bubbly in our room and sprinkled petals over the bed. This is a standout hotel in a poor country and if we return we will stay at this Iberostar.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

Great location and a nice breakfast

6/10 Okay

Cyrielle, Nice

Liked: Cleanliness, room comfort

Bien mais trop cher

Nous avons eu d'abord une grande suite donnant sur le parc avec une grande terrasse... sauf que nous n'avons pas pu dormir à cause du concert sur la place ("exceptionnel" mais qui a eu lieu les nuits). Nous avons donc pu changer pour une chambre standard donnant vers l'intérieur, moins grande avec deux lits séparés sans avoir pu nous faire rembourser. Le directeur nous a néanmoins gentiment proposé de nous offrir le dîner mais la salle de restaurant était trop froide et austère pour avoir envie d'y dîner. Petit-déjeuner buffet copieux mais peu qualitatif, moins bon que dans une casa. Bilan mitigé: cela fait du bien d'arriver dans un hôtel avec de l'espace, du confort, un grand lobby... mais il ne vaut définitivement pas son prix. Pour un prix plus raisonnable nous aurions pu être satisfaits mais à ce niveau là tout doit être impeccable et ce n'était pas le cas: insonorisation, état de la douche, qualité du petit déjeuner, accès au Wi-Fi gratuit...
Stayed 2 nights in Apr 2018

2/10 Terrible

Vincent, Le Puy Ste Réparade

Disliked: Staff & service, property conditions & facilities

Belle arnaque.

Nous avons réservé 2 chambres pour 5 personnes. A notre arrivée, on nous réclame 1200€ supplémentaires ! oui vous lisez bien 1200€. Sois disant la chambre triple ne devait etre occupée que par une seule personne Belle arnaque.
Stayed 3 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017