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Jacana Apartments

4.5 star property
Luxury aparthotel with a coffee shop and an outdoor pool

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Photo gallery for Jacana Apartments

Outdoor pool
Front of property
Exterior
Balcony view
Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Pool
  • Barbecue grill
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Apartment, 2 Bedrooms

Flat-screen TV, DVD player

Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 78 sq m
  • 2 bedrooms
  • 1 bathroom
  • River view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Apartment, 1 Bedroom

Full-size fridge, microwave, stovetop, dishwasher

Apartment, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • River view
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
4817, QLD, Thuringowa Central, 1-15 Sporting Drive

What's nearby

  • Riverway Lagoon - 2 min walk - 0.2 km
  • Willows Shopping Centre - 8 min walk - 0.7 km
  • James Cook University - 6 min drive - 4.5 km
  • Queensland Country Bank Stadium - 14 min drive - 13.6 km
  • Magnetic Island Ferry Terminal - 14 min drive - 14.8 km

Getting around

  • Townsville Station - 17 min drive
  • Townsville, QLD (TSV) - 18 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Subway - ‬7 min walk
  • ‪Riverview Tavern - ‬16 min walk
  • ‪Oporto - Townsville - ‬13 min walk
  • ‪Grill'd - ‬13 min walk

About this property

Jacana Apartments

Luxury aparthotel with a coffee shop and an outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has a conference center and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities, and tour/ticket assistance are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
Jacana Apartments offers 41 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Townsville aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with premium channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference center
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the airport
  • On a river

Things to do

  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 buildings
  • 4 floors
  • 41 units
  • Banquet hall
  • Built in 2013
  • Garden
  • Individual decor
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40 per night
Cribs (infant beds) are available for AUD 20.00 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 20.00 per stay
  • Rollaway bed fee: AUD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Property is also known as

Jacana Apartments
Jacana Apartments Condon
Jacana Condon
Jacana Apartments Apartment Thuringowa Central
Jacana Apartments Apartment
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel Thuringowa Central

Frequently asked questions

Does Jacana Apartments have a pool?

Yes, this property has an outdoor pool.

Is Jacana Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jacana Apartments?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Jacana Apartments?

Check-in start time: 2 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Jacana Apartments?

Check-out is at 10 AM.

Where is Jacana Apartments located?

Located in Thuringowa Central, this luxury aparthotel is steps from Tony Ireland Stadium and Riverway Lagoon. Willows Shopping Centre is 0.4 mi (0.7 km) away.

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Jacana Apartments Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 197 out of 316 reviews
Rating 8 - Good. 101 out of 316 reviews
Rating 6 - Okay. 12 out of 316 reviews
Rating 4 - Poor. 5 out of 316 reviews
Rating 2 - Terrible. 1 out of 316 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, communication
Property was terrific on all accounts. If I need to stay in the area again, definitely booking here.
Stayed 4 nights in Jul 2024

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place very practical and we enjoyed the Foxtel in the room.
Stayed 5 nights in Aug 2024

8/10 Good

Shane

Liked: Property conditions & facilities, communication
It was in a great location
Stayed 3 nights in May 2024

10/10 Excellent

Paarldah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view from balcony and friendly staff.
Stayed 4 nights in May 2024

8/10 Good

Sally

Liked: Amenities, property conditions & facilities, communication
Nice place to stay not too far from everything.
Stayed 2 nights in Sep 2022

10/10 Excellent

Elly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location river views
Stayed 3 nights in Jun 2024

8/10 Good

Marie-Chantal

Liked: Cleanliness, property conditions & facilities, communication
Beautiful on the water. Very noisy though.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with an amazing view of Ross River. Relaxing and enjoyable stay
Stayed 5 nights in Sep 2022

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities, communication
River frontage was nice. Views (3rd floor)
Stayed 2 nights in Aug 2024

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were staying for a local football competition so it was ideally located for our stay, spacious, had everything we needed for a long stay. Only criticism was the shower doors leaked water on the floor a lot.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with beautiful views of the river. Walking distance to a varied selection of restaurants, cafes and takeaway as well as the supermarket, plus The Lagoon for a swim, the library and art gallery and plenty of parkland. Apartment was clean, spacious and kitchen functional.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities, communication
Very helpful staff. Lovely river walk and near municipal facilities. Nice cafe too.
Stayed 3 nights in Feb 2024

8/10 Good

Egan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very clean and the room was a good size. We were right on the end next to the road so it was very noisy, hence 4 stars.
Stayed 2 nights in Jun 2024

8/10 Good

Terry

Liked: Cleanliness, amenities, property conditions & facilities, communication
The outlook over the river was very pleasant and relaxing. The apartment was well equipped and comfortable. Having secure parking was a big plus.
Stayed 9 nights in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is great, the apartment is nice, good location.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy access to the lagoons for the kids. Roomy apartment and clean and neat and tidy. Great value for money, really cheap price for the quality of the property.
Stayed 3 nights in Apr 2024

8/10 Good

Niki

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great place to stay with our family. The two bedroom, two bathroom, full kitchen unit was very quiet and comfortable. The beds were not very comfortable - I believe there were broken springs in the mattress, however this is my only complaint. We will definitely stay here again.
Stayed 2 nights in Jun 2022

8/10 Good

Brieanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
These units were great to walk around riverway and shopping centre.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
Lovely outlook over the Ross River. Near main road with some traffic noise. Security is good. Rooms only serviced once per week so you need to ask at reception for additional servicing at no additional cost.
Stayed 2 nights in Apr 2024

4/10 Poor

Pat

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The unit was smelly and very dusty. Oven was dirty and we where not able to use it. Kettle and toaster discusting. Will definitely not stay there again and don't recommend it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a wonderful stay. 4 nights. Close to everything we wanted. Some reviews mentioned road noises. I only heard a emergency vehicle go pass on 2 nights, but in Kitchen. Couldn't hear any noise in main bedroom.
Stayed 4 nights in Mar 2024

8/10 Good

Robbie

Liked: Cleanliness, room comfort, communication
Efficient apartment close to everything we were interested in. Nice to have a washer & dryer but instructions on how to work them would have been appreciated. Had to learn by trial and error. Appreciated the on-site parking but next time we will rent a smaller vehicle. Our large car was a tight fit. Also appreciated the extensive walking paths near the facility. We took long walks every day.
Stayed 3 nights in May 2024

8/10 Good

MARK

Liked: Cleanliness, amenities
Not too bad, nice location, interior just starting to wear and tear. Only gripe is the lack of daily servicing considering the price.
Stayed 3 nights in Sep 2022

10/10 Excellent

Fiona

Liked: Cleanliness, room comfort, communication

Fabulous location in Townsville.

Great location. We asked to move to another apartment as ours was very noisy. We were close to the hwy. The staff were fabulous and moved us to a much quieter apartment facing the river. We also asked for a late check-out which was accepted. The location is about a 5 minute walk to the Riverway lagoon. A must if you’re staying in the area. It’s free with great facilities.The library is next door with a good cafe.
View from our balcony.
Images of the pool next to the apartment block.
Stayed 6 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication
I suddenly became ill. Our stay was to be over the next morning. I wasn't able to travel. We worked it out with the management to stay another day. Stayed in the apartment the whole day sleeping and watching great movies. I would definitely love to stay the next time I'm in Australia
Stayed 2 nights in May 2023