Torrington State Conservation Area

The property is in a great location less than 5 minutes walk to Darling Harbour. The sheets and bed were of a high quality but the rooms were not. The first room we were put in (108) had a terrible smell and was very worn. We asked to be moved and were given a room on the same floor (108) which was just as bad. We said it was totally unacceptable as I was then feeling nauseous and had a headache but we were told they were fully booked. The receptionist tried ringing their other hotels but also booked so we had to stay one night. She said they would move us next day which they did. 16th floor was much better but room still very tired. I was told we’d get compensation but all I was given was a little pack of chocolate biscuits. I couldn’t speak to management and never heard from them. Will never stay there again!

This hotel was convenient and centrally located. Several eating and coffee options. Plus close to the ferries.

Wonderful place to stay. The staff we dealt with were friendly and helpful. Great central location. A short walk from Central Station with plenty of transport options. The rooms were adequate for 2 people. Our only negative would be the lack of soundproofing (at least in the room we stayed in). You could easily hear noise and talking from adjacent rooms. But overall very happy with our stay and would stay here again.