Pelicanstay at The Pantages

Apartment with kitchen, steps from CF Toronto Eaton Centre

Photo gallery for Pelicanstay at The Pantages

Reception hall
Studio Suite | In-room dining
Property grounds
Studio Suite | Private kitchen | Fridge, microwave, stovetop, dishwasher
Studio Suite | Iron/ironing board, free WiFi

Reviews

5.0 out of 10

Apart-hotel

1 bathroomSleeps 346 sq m

Popular amenities

  • 24/7 front desk
  • Gym
  • Washer
  • Kitchen
  • Air conditioning
  • Dryer

About this property

Pelicanstay at The Pantages

Apartment with kitchen, steps from CF Toronto Eaton Centre
This smoke-free aparthotel features a restaurant, a fitness center, and a 24-hour front desk. Other amenities include a reception hall. The apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with Netflix, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Housekeeping is not available.
This aparthotel offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Toronto aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with Netflix.

Recreational amenities at the aparthotel include a fitness center.

Languages

English

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • Netflix

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • No housekeeping service

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units
  • Reception hall

Similar properties

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in fee: CAD 25 for check-in between 9 PM and 6 AM
Minimum check-in age: 25

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3.50 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: CAD 25 for check-in between 9 PM and 6 AM
  • Credit card charges are subject to a surcharge of 3.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Executive Suites Pantages Apartment Toronto
Executive Suites Pantages Apartment
Executive Suites Pantages Toronto
Executive Suites Pantages
Pelicanstay at The Pantages Toronto
Pelicanstay at The Pantages Aparthotel
Pelicanstay at The Pantages Aparthotel Toronto

About the neighborhood

Map
M5B 2R3, ON, Toronto, 210 Victoria Street

What's nearby

  • Yonge-Dundas Square - 2 min walk - 0.2 km
  • CF Toronto Eaton Centre - 3 min walk - 0.3 km
  • Scotiabank Arena - 17 min walk - 1.5 km
  • Rogers Centre - 4 min drive - 2.5 km
  • CN Tower - 4 min drive - 2.5 km

Getting around

  • Queen St East at Victoria St Stop - 3 min walk
  • Union Station - 16 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 7 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪A&W Restaurant - ‬3 min walk
  • ‪Jimmy the Greek - ‬2 min walk
  • ‪Szechuan Express - ‬3 min walk
  • ‪Burger King - ‬2 min walk

Frequently asked questions

Is Pelicanstay at The Pantages pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pelicanstay at The Pantages?

This property doesn't offer parking.

What time is check-in at Pelicanstay at The Pantages?

Check-in start time: 3 PM; Check-in end time: 9 PM. Late check-in is available from 9 PM– 6 AM for a fee of CAD 25.

What time is check-out at Pelicanstay at The Pantages?

Check-out is at 11 AM.

Where is Pelicanstay at The Pantages located?

Located in Downtown Toronto, this aparthotel is steps from The Path, CF Toronto Eaton Centre, and Yonge-Dundas Square. Queen Street West and Hockey Hall of Fame are also within 15 minutes. Queen St East at Victoria St Stop and Queen Station are within a 5-minute walk.

Pelicanstay at The Pantages Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 3 out of 7 reviews" "

6.4/10

Cleanliness

4.4/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service
Was waiting 3 hours after arriving because they had to change the locks, so unorganised it was embarrassing. Room wasn’t not cleaned due to the key problem and the cleaner never came during my stay. Never got a fob for the lift so had to dial in every time and was not given instructions about what to do on check out. Disappointing to say the least
Stayed 6 nights in Jul 2019

2/10 Terrible

michael

Disliked: Staff & service
Never Again
We booked the room for easy access to St. Michael's Hospital. I was scheduled for back surgery the following day. Our room was locked, the handle was broken and we couldn't get in. After waiting until 5:30 (>2.5 h) for someone to show up to give us access, we cancelled our reservation and went to the Bond Hotel. Our reception was much more pleasant .
Stayed 3 nights in Feb 2019

2/10 Terrible

Adeel

Decent place but not great experience with check in. There was a whatsapp number provided and when contacted provided no assistance. Had to call to get the check in info. They should just email the info once verification is complete. Also, washroom sink was clogged
Stayed 4 nights in Aug 2018

8/10 Good

John, NL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Checking in instructions should be clearer before arrival. The location of the speaker box in the lobby was in a very noisy area, making it difficult to hear the instructions for check in. Also it should be made clear that it is the Pantages Tower. The sofa was very uncomfortable to sit on. Great location and wonderful view. ALI maintenance guy is a definite asset to your company, patient, understanding and knowledgeable.
Stayed 6 nights in Jul 2018

6/10 Okay

A

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Convenient location and basic needs were met. But the check-in information provided was incorrect. The following instructions which I received were not correct: "The keys will be left at the concierge under your name and you can collect the same upon showing a valid ID." It required several phone calls (including a long on-hold call) to gain information, and even then it was incomplete. More phone calls. Time elapsed: 90 minutes from first call. Also,for checkout, incorrect instructions were given in the room. Most instructions seemed to refer to another property. Simple issues that looked like start-up problems.
Stayed 4 nights in Jun 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectatcular last minute price
Need more variety of pillows because I prefer a foam pillow, but other than that very pleased
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019