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Excelaris Grand Resort Conventions & Spa

3.5 star property
Hotel with a full-service spa, near Tequesquitengo Lake

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Excelaris Grand Resort Conventions & Spa

Outdoor pool
Family Room | Terrace/patio
Exterior
Family Master Suite , 6 pax | In-room safe, cribs/infant beds, bed sheets
Daily local cuisine breakfast (MXN 290 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Room

Junior Room | In-room safe, cribs/infant beds, bed sheets

Junior Room

Highlights

Air conditioning
Mini-fridge
LED TV
Private bathroom
Rainfall showerhead
Hair dryer
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, cribs/infant beds, bed sheets

Junior Suite

Highlights

Balcony
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
  • 23 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, cribs/infant beds, bed sheets

Family Room

Highlights

Air conditioning
Mini-fridge
LED TV
Private bathroom
Rainfall showerhead
Hair dryer
In-room safe
Daily housekeeping
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Master Suite

Master Suite | In-room safe, cribs/infant beds, bed sheets

Master Suite

Highlights

Air conditioning
Mini-fridge
LED TV
Jetted bathtub
Hydromassage showerhead
Private bathroom
Hair dryer
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Family Master Suite , 6 pax

Family Master Suite , 6 pax | In-room safe, cribs/infant beds, bed sheets

Family Master Suite , 6 pax

Highlights

Private indoor spa tub
Air conditioning
Mini-fridge
LED TV
Hair dryer
Private bathroom
Wardrobe or closet
Located on the ground floor
  • Sleeps 5
  • 3 Double Beds

View all photos for Family Room

Family Room | In-room safe, cribs/infant beds, bed sheets

Family Room

Highlights

Air conditioning
Mini-fridge
LED TV
Private bathroom
Rainfall showerhead
Hair dryer
In-room safe
Daily housekeeping
  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Similar properties

Front of property
Hotel Master Club
Pool
Spa
Kids pool
Parking included
7.4 out of 10, Good, (87)
The price is ￥12,069
￥14,453 total
includes taxes & fees
Nov 20 - Nov 21
Hotel Master Club

About the neighborhood

Map
08 10 2071, MOR, Jojutla, Blvd. Tequesquitengo S/N, Frente a Glorieta Las Alas

What's nearby

  • Glorieta de las Alas - 1 min walk
  • Tequesquitengo Lake - 11 min walk
  • Jardines de México - 11 min drive
  • WTC-Morelos Convention Center - 13 min drive
  • Water Park El Rollo - 16 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 121 min drive

Restaurants

  • ‪Playa Vikingo - ‬6 min drive
  • ‪Restaurante Don Cangrejo - ‬3 min drive
  • ‪Bendito Sun Club - ‬2 min drive
  • ‪Micheladas - ‬15 min walk
  • ‪Restaurant la Palapa - ‬5 min drive

About this property

Excelaris Grand Resort Conventions & Spa

Hotel near Tequesquitengo Lake
Consider a stay at Excelaris Grand Resort Conventions & Spa and take advantage of a garden, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. The on-site Regional cuisine restaurant, Las Uvas, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a gym and a spa tub.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Local cuisine breakfast (surcharge), babysitting (surcharge), and luggage storage
  • Smoke-free premises, a gift shop, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms include comforts such as air conditioning, as well as amenities like safes.
Extra amenities include:
  • Bathrooms with hair dryers
  • 60-inch LED TVs with cable channels
  • Mini fridges, cribs/infant beds, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to noon for a fee: MXN 290 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Uvas
  • Los Rincones

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Spa open select days
  • Spa tub

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 250.0 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 290 per person
  • Pet fee: MXN 500 per pet, per night
  • Crib (infant bed) fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Excelaris Grand Resort Conventions Tequesquitengo
Excelaris Grand Resort Conventions
Excelaris Grand Conventions Tequesquitengo
Excelaris Grand Conventions
Excelaris Conventions & Spa
Excelaris Grand Resort Conventions Spa
Excelaris Grand Resort Conventions & Spa Hotel
Excelaris Grand Resort Conventions & Spa Jojutla
Excelaris Grand Resort Conventions & Spa Hotel Jojutla

Frequently asked questions

Does Excelaris Grand Resort Conventions & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Excelaris Grand Resort Conventions & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 500 per pet, per night.

How much is parking at Excelaris Grand Resort Conventions & Spa?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Excelaris Grand Resort Conventions & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Excelaris Grand Resort Conventions & Spa?

Check-out is at noon.

Where is Excelaris Grand Resort Conventions & Spa located?

Situated in Tequesquitengo, this spa hotel is within a 15-minute walk of Glorieta de las Alas and Tequesquitengo Lake. Jardines de México and Ex Hacienda de Ixtoluca are also within 9 mi (15 km).

Excelaris Grand Resort Conventions & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 106 out of 197 reviews" "
Rating 8 - Good. 51 out of 197 reviews" "
Rating 6 - Okay. 19 out of 197 reviews" "
Rating 4 - Poor. 12 out of 197 reviews" "
Rating 2 - Terrible. 9 out of 197 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

FM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was excellent -
Stayed 3 nights in Oct 2024

10/10 Excellent

ISIDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very clean aérea
Stayed 3 nights in Jul 2024

6/10 Okay

Cirilo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Service on restaurant average. Reception information on surrounding area poor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jesus, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and organized great customer service .
Stayed 3 nights in Jul 2024

4/10 Poor

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very Nice, Hotel probably Nicest Hotel I. The area unfortunately staff does not Give You Good Feel when it Comes Customer Service, we are getting married in this area and we’re interested in looking at the hotels for a future date for our guest and the girl working at the front desk not the one with the glasses the other one had such a horrible attitude I do not understand how a hotel like this higher somebody like that with that type of personality to be at the front desk to receive guest. Hotel is nice compared to others in the area, but the staff a lot of work. Every time I ask for something You feel like you were Doing them a favor.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

erika

Liked: Cleanliness, staff & service
Hotel Limpio y Basico
El hotel esta bien para pasar 1 o 2 nochea...basico, limpio, ciartos auper amplios...las inatala ionea de la alberca se ven lindas aunq no las utilize Los colchones de la cama (hab 210) uno en particular muy desgastado...el baño limpio pero ya se le ven sus años...
Stayed 1 night in Feb 2024

10/10 Excellent

luis arturo

Stayed 2 nights in Oct 2023

10/10 Excellent

Mario Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Lili

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pésima experiencia. No nos dejaron dejar nuestro equipaje en resguardo un par de horas después de hacer check-out, aunque les explicamos que nuestro coche estaba descompuesto y que teníamos que ir por él, por lo que tuvimos que caminar un par de kms cargando el equipaje. En la habitación las camaristas, en un lapso de media hora, abrieron tres veces la puerta sin tocar.

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay & service! Special thanks to the security guard, Daniel, for looking out for us and making sure we’re safe.
Stayed 5 nights in Jul 2023

8/10 Good

Mireya

Liked: Cleanliness, staff & service
Good but installations needs to be renovated
The costumer service was absolutely great. Their included breakfast is also very good as well as the views from some rooms. However, the gym area needs to be renovate as well as the internet and water service. We didn’t have internet and hot water for half of our stay and they didn’t anything to compensate the issues.
Stayed 2 nights in Jan 2022

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking garden. Could be a much better hotel
Not a wheelchair-friendly hotel. Some maintenance issues. Garden is the best feature. Excellent service. I had three perception that there could be more security
Beautiful swimming pool although not heated
Stayed 1 night in Nov 2021

8/10 Good

youxian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiene vista al lago
El hotel está bonito y por suerte nos toco la habitación con vista al lago
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
We liked the spacious room and the pool with a bar. The breakfast was generous. The rooms are not that refined overall.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Brian, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a Stay
In a very interesting region of Mexico this is an excellent, well kept hotel. Very clean, manicured grounds, good restaurant, good security, outstanding staff and a perfect location to large Lake Tequesquitengo. Well worth a stay. Brian Clark, San Diego
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
attending a wedding in Teques
This is a nice hotel. The service was great, the staff was helpful. We enjoyed the buffet fair style breakfast that was included. We attended a wedding, and the hotel was good place to get prepared for it and relax after it. It is in walk distance from restaurants with regular quality.
Stayed 3 nights in Dec 2018

2/10 Terrible

Dan, Mexico city

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel has nothing to do with the stars that it says that it has, We arrived late that night after a wedding and the door wasn’t opening, because it’s seams to be damaged. The bed was very uncomfortable the same as the pillows and the linens with the worst quality. And all of the bedroom too old.
Stayed 1 night in Oct 2018

2/10 Terrible

Pamela, Mexico

Disliked: Staff & service
Terrible experience, the staff wasn't helpful at all
Stayed 1 night in Jul 2018

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
Pool was dirty, room was dirty, no soap, no internet was having trouble getting wi-fi food was horrible. One of my guest got stomack sick my food was horrible. I order a sirloin but i don't know what it was taste very funny and the meat was very hard to chew. NOT GOOD
Stayed 1 night in Apr 2018

4/10 Poor

Fernando, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price it's overrated
The price that you pay its overrated, because the service, the food, the room, I espected more for what I pay.

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De los mejores Hoteles del destino muy limpio y comida excelente, no hay hotel que se le compare.
Stayed 1 night in Oct 2024