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"This hotel is close to the train station, about a 5-10 minute walk. Check in was easy. The room was clean, comfortable, and quiet. It was about a 10 minute walk north from the hotel to get to an area with interesting restaurants and shops. I also like that you can book a room with a washing machine, although I didn't not do so myself. If I visit Matsumoto again, I would definitely look to stay here."

"Exceeded expectations. Great hospitality and the off site onsen was a very pleasant surprise. "

"Nice receptionist "

"Turned out to be perfect for an overnight stay. It was only 4 minutes walk from the train station and Izakayas. I had a wonderful view of the snow capped mountains in the morning. "

"Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance."

"Very convenient for the station. Free washing machines and snacks by the onsen, which was also excellent. Helpful staff. Breakfast area a bit smallbut breakfast itself was good. Lots of choice"

"Location close to the castle and withi walking distance to many sights."

"A great experience from the beginning. Easy parking across the street. Efficient checkin even when there was a tour bus. Small but comfortable room. Convenient location. Good breakfast and fantastic onsen walkable to everything. "

"Smell so bad!"