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"I think very few gaijin go this far out. Some of the communication was difficult but the staff tried really hard and we enjoyed the stay Hard to navigate getting to and from major stations and it snowed one day at end of March Overall I’m glad we did it for the experience to be immersed in Japanese culture. "

"We had a very relaxing family holiday here. There were hardly any other guests when we stayed, and it was almost like having a private resort.The restaurant staff made us two lovely dinners and breakfasts, the first dinner was an intricate kaiseki spread, and the second was delicious grilled steak. Breakfast had plenty of options for both Japanese and Western style meals. The lounge area provided all the drinks and snacks and cup noodles we wanted, and we had a very nice walk around, and up into a snowy area by the river. It was nice to relax in our own private onsen tubs whenever we liked. The surrounding town is pretty quiet, and we didn’t have much time to explore it, but the river and woods are very beautiful. "

"Very good place for family vocations "

"Amazing experience in an amazing part of Japan. Highly recommended!"

"This was a very relaxing place to stay. There are hiking routes around the area. Recommend taking a stroll in the nearby mountain town. The breakfast and dinner were delicious. Udon by the river, foot spas, all were amazing! Ask a local for directions on the Udon by the river. Quite the amazing experience."

"The worst experience for check in as they messed up our booking - wrong unit number and code were informed, and it was for another Rakuten stay, not this facility! The facility is new, a huge living & dining area compare to Nasu where we stayed a year ago. Too many huge bugs in the balcony, lots were dead already but not cleaned… narrow parking area and the aisle "

"Excellent Serene child friendly "

"The food, atmosphere, and super friendly staff definitely make this place to return to. Staff was always friendly and very, very accommodating even with our limited Japanese vocabulary. Definitely the highlight of our trip for sure!"