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"Excellent stay! Great location and friendly staff."

"Will definitely stay here again, if your a ski / snowboarder this is the place you want to be at, it’s affordable and has great facilities "

"Breakfast and onsen were amazing! Clean facility and accommodation. "

"Great facility and staff. Been there for the past 2 years and will go back again. "

"Don't worry about the bad reviews. We were a little skeptical, but this hotel has gotten their stuff together and I'm thinking the negative reviews may have been early on in their opening (or just complainers or competitors submitting reviews). My wife and I stayed here for four nights at the end of our trip (stayed in Hirafu for 9 nights prior to this hotel). This place was wonderful. All stays in Niseko are expensive in Winter but this one was one of the more affordable options in any of the four ski areas for two people. And it was perfect! The hotel is very nice and high-end, the staff are friendly and helpful as possible. Harry at the front desk was super helpful scheduling us a ride to a train station when we departed. The breakfast buffet was fantastic and the onsen was clean and has everything you need (indoor bath, outdoor bath, sauna, and cold plunge). The proximity to the lifts gives this hotel everything you need for a nice visit to Niseko. The Hanazono area is definitely the most luxurious and not too busy of lift lines. Highly recommend this hotel. "

" Brilliant chalet Staff are friendly and helpful Facilities are great - chalet is well laid out, really nice lounge area - 24 hr gym and onsen, ski concierge, well catered for breakfast, rooms are a good size and well appointed 5 min walk to the gondola, many restaurants, bars etc so close Not sure what else you could ask for Highly recommend "

"Onsen was heavenly."

"Unreal experience! Chris the driver really helped us out! "

"The Maples is a great choice for larger groups. More basic in services than a hotel but the units are great - spacious and well equipped. Also a fantastic location. "