Sutton Coldfield Vacations from ￥212,402

Excellent service and environment.

Good atmosphere and friendly staff. Nice lunch. Bed was very small and uncomfortable. Poor mattress. Lift has not been working for quite a while.

Generally I enjoyed my stay. The spa is lovely. But the floors are thin and you can easily hear the people in the room above stomping about. Also the ceiling of our room was not clean and had marks and stains all over it above the bed which just looked off putting. But generally my stay was fine.

Chosen for my daughter’s graduation at the University Of Birmingham and for the onsite restaurant to celebrate afterwards. -Main issue is parking. I have 2 elderly parents who both have a blue badge but parking is abysmal and we struggled with that. -Only 1 lift was working which was an issue (1mobility scooter etc), so we had to wait long times to navigate floors as walking not an option. -No heating in hotel. Not a problem for us but my parents found it cold despite being given portable heaters. -Our balcony room was lovely but sadly above the bed was a collection of contact lenses on the ceiling where previous occupants have “flicked” them up. In conclusion, it’s a lovely hotel but there were issues that took the shine of what was a lovely break away.

Greag stay here. Our room was huge and everything was brand new. Very nice expeience and would recommend to others.