Unfortunately pool was under construction. So we didn't have peaceful time at room. Always noisy, somebody could see us into room.
Besides, not enough to be clean room. Lots of hairs in laundry&dryer machine, and shower room.
Disappointed that our room and bathroom had not been cleaned properly. The bathroom had not been restocked with ammenities and the sofa bed had not been made up and had dirty sheets on it. I expect a much better standard from the Mantra.
Lakshmi
2025 年 1 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2024 年 12 月 21 日
良かった点 : 清潔度、客室の快適度
Great location& well supplied
Supply everything you should need as a family beyond a hotel room & great location!
宿泊されたお客様
2024 年 12 月に 4 泊滞在
10/10 (非常に良い)
Bonnie
家族旅行
2024 年 12 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great for families
Bonnie
2024 年 12 月に 5 泊滞在
6/10 (普通)
Amy
家族旅行
2024 年 12 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We enjoyed our stay, the rooms were clean and the pool and facilities were great however there were a few hiccups. After booking well in advance we were told the day before our check in that we would have to move rooms halfway through our stay due to a room allocation error. We were told by the assistant manager who was lovely and very apologetic at the time that they would reimburse us for one nights stay for the inconvenience however this was never followed through. Not one person mentioned it during our stay and after trying to contact the hotel after our checkout we have since heard nothing.
On the day of the room move we were made to feel as if we were the ones who had caused the issue and on top of that, were walked in on by three seperate housekeepers who had not been told of the situation. One of which woke up our sleeping baby.
We were initially happy to move but after a few incidents of poor communication it ended up leaving us frustrated and unfortunately means we won’t be staying again.
Amy
2024 年 12 月に 6 泊滞在
8/10 (良い)
Michael
カップルで旅行
2024 年 12 月 12 日
良かった点 : 清潔度、設備とサービス
Wish we had known how high it was to step into the bath/shower as one of us had a knee injury
Michael
2024 年 12 月に 2 泊滞在
10/10 (非常に良い)
Michael
2024 年 11 月 28 日
良かった点 : 清潔度、客室の快適度
Michael
2024 年 11 月に 3 泊滞在
6/10 (普通)
mari
2024 年 11 月 27 日
気になった点 : 施設のコンディションと設備
Really old apartment with unfortunately a very musty damp smell.
mari
2024 年 11 月に 3 泊滞在
6/10 (普通)
Catherine
2024 年 11 月 22 日
Rooms need renovating and construction and truck noise was unfortunate during our stay. Staff friendly and kind. Good position
Catherine
2024 年 11 月に 5 泊滞在
4/10 (不満)
Cat
2024 年 11 月 4 日
気になった点 : 清潔度、客室の快適度
Property very tired. Air conditioning didn’t work. Got moved to a different room next day, bad position of room due to renovations. Overall a bad experience
Cat
2024 年 10 月に 7 泊滞在
10/10 (非常に良い)
Shelley
家族旅行
2024 年 10 月 30 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great stay overall. Fair bit of noise from next door renovations at Halse lodge though - early morning power tools not ideal on holiday. But otherwise lovely staff, great room Thankyou
Shelley
2024 年 10 月に 3 泊滞在
6/10 (普通)
Andrew
2024 年 10 月 30 日
気になった点 : 清潔度、施設のコンディションと設備
rooms were not excessively clean rust on soap holders sink leaked underneath into cupboard mould in shower
Andrew
2024 年 10 月に 3 泊滞在
6/10 (普通)
Anthony
カップルで旅行
2024 年 10 月 20 日
Apparently the resort is being done up with the front entrance and front rooms being excellent...our room was one of the older ones - 80' style with old musty carpet
Pool is nice and location excellent and if/when all the rooms are refurbished the price they charge might be appropriate value then
No cafeteria /meals or dining might indicate an apartment designation rather than calling it a resort.
Anthony
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Kate
小さなお子様連れの家族旅行
2024 年 10 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great place, central to main street
Kate
2024 年 10 月に 7 泊滞在
10/10 (非常に良い)
Anna
グループ旅行
2024 年 10 月 7 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was great. Just what we expected. Clean and tidy great location to everything. Would definitely return.
Anna
2024 年 10 月に 3 泊滞在
4/10 (不満)
Tracey
カップルで旅行
2024 年 10 月 7 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room was very old, needs a renovation. Prices way too high for the type of room you get.
Couldn’t get into the pool as to many children and parents taking up the sun lounges. Great for families but not for couples. I won’t be going again
Tracey
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
Dawn
2024 年 10 月 6 日
Dawn
2024 年 7 月に 2 泊滞在
6/10 (普通)
Oliver
家族旅行
2024 年 9 月 22 日
気になった点 : 清潔度、施設のコンディションと設備
I found the place run down and dirty. Had mold on the back of the bathroom door, balcony was dirty and had the pleasure of looking at a window covered up with used Coles shopping bags. Room was meant to be deluxe but very average. Felt like they had put some pictures on the wall and thought this is deluxe. Pool is good but very busy. Other family members stayed in alternative accommodation on the same street at a similar price that was light years better. Would advise to stay elsewhere unless all booked out.