Stuiben Waterfall

Great place! Yes, check in could be annoying but other than that what an amazing place! I’ll def stay here again

The Hotel Stay was very nice; the spa area is absolute fabulous, wonderful saunas, quiet spaces and great ambiance- the changing rooms could use an update; there are no toiletries, no hair dryer or keys to lock your personal items; the gym area is a little small and outdated, the dining options are great, but not really what I would expect staying at a 5 star hotel, the salad bar is soso, options are very limited; the staff at night is top notch, the morning crew needs a little reminder that guests like coffee right away, I had to get up a few times to ask for more coffee or the “morning news” - also the breakfast buffet is not what I would call 5 star, it was a nice selection but could use a little upgrade; but I would say my biggest disappointment was my room, it was small, there was a pole almost in the middle of the room, I had no night stand and felt it was very cramped; knowing that they weren’t fully occupied, I was a little surprised to have been given such a small room with a view into the parking lot; bottom line, I very much enjoyed my stay, but would likely not return - there were too many little things that didn’t add up to 5 star experience and didn’t give me the bang for the buck that I paid.

Great location, close to centre, buses and sightseer bus stopped outside hotel. Great view of the mountains from the room and breakfast was vast. Hotel was very clean. Staff were not as welcoming as other hotels i have stayed in, however, they were very professional and efficient at check in and check out, and were very helpful with any queries, which is what is important to us. Would definitely stay at this hotel again. All round a great stay with no complaints.