8/10 Good
Kaz
Traveled with partner
Dec 11, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, they gave us information to find our way into Strasbourg by tram, which was about a 10 minute walk from hotel. It’s a little remote so walking back late at night made my partner feel a little uncomfortable, but having said that we didn’t encounter any problems. We found the hotel room a little chilly in the evening, and TV channels in English were very limited. We watched Netflix from our phone instead with free Wi-Fi. There was a jacuzzi bath in our room but this didn’t work so just used it as a normal bath. Hotel doesn’t advertise as a jacuzzi so can’t really complain about that. The hotel itself was very clean. One thing to note, when using the tram we couldn’t read the ticket info so was unsure what one to buy, we got the most expensive to be safe. You have to zap it on a machine each time you get on and off the tram so it can track where you go, we didn’t know this so the ticket we bought on the Saturday we could use on the Sunday, as it starts from when you 1st zap it, so that was a bonus. There wasn’t anyone checking tickets on the trains. Note to self, learn a little more French before our next trip. Overall it was a fabulous stay. Strasbourg market was beautiful, although very busy so difficult to get to the stalls. We went to Colmar on the Sunday, this had a more laid back vibe with music (which Strasbourg lacked) and it was just as pretty. We struggled to find places to sit and eat in Strasbourg as it was busy but in Colmar we did.
Kaz
Stayed 3 nights in Dec 2024