Property was functional but lacked attention to details that travelers expect. Coffee pot (a Keurig) did not work, no hangers in the closet, 5-6 sheets of paper towels left on the roll, no Kleenix, floors had not been swept or vacuumed around the walls (pet hair accumulated) and dishes were well used, scratched plastic, not microwavable.
Great location for hiking multiple Ice Age Trail segments, close to Central Waters Brewery, easy to find and some nice spots in Amherst to enjoy. Little details being taken care of make a big difference.
Also, no instructions for checking out. My email had the same paragraph for check-in included in the check-out section.