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Comfort Inn & Suites

2.5 star property
Hotel in West Springfield with a 24-hour front desk and an indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Indoor pool
Lobby
Lobby sitting area
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade) | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning
The price is ￥15,811
￥18,097 total
includes taxes & fees
Dec 25 - Dec 26

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade) | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Sofa bed
Private bathroom
  • 27.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Inn West Springfield

Pool
Breakfast included
Parking included
Free WiFi
7.0 out of 10, Good, (1005)
The price is ￥12,947
￥14,817 total
includes taxes & fees
Jan 19 - Jan 20, 2025
Quality Inn West Springfield
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About the neighborhood

Map
01089, MA, West Springfield, 106 Capital Drive

What's nearby

  • Olympia Ice Center - 1 min walk - 0.2 km
  • Big E - 5 min drive - 3.5 km
  • Baystate Medical Center - 6 min drive - 5.5 km
  • MassMutual Center - 7 min drive - 7.8 km
  • MGM Springfield - 8 min drive - 7.9 km

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 29 min drive

Restaurants

  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Rumbleseat - ‬6 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk

About this property

Comfort Inn & Suites

Hotel near MGM Springfield
You can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a spa tub at Comfort Inn & Suites. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, a gift shop, and coffee/tea in the lobby
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms include comforts such as air conditioning, in addition to perks like free WiFi and free newspapers.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Does Comfort Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Inn & Suites?

As of Dec 23, 2024, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on Dec 25, 2024 start from ￥15,811, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn & Suites?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Comfort Inn & Suites?

Check-out is at 11:00 AM.

Where is Comfort Inn & Suites located?

Situated in West Springfield, this hotel is within 1 mi (2 km) of Olympia Ice Center, Connecticut River, and Q Pin 2's. Big E and Holyoke Mall are also within 3 mi (5 km).

Comfort Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 251 out of 779 reviews" "
Rating 8 - Good. 259 out of 779 reviews" "
Rating 6 - Okay. 151 out of 779 reviews" "
Rating 4 - Poor. 87 out of 779 reviews" "
Rating 2 - Terrible. 31 out of 779 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic! Fitness room was clean and fresh, breakfast was well managed and fully stocked!
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

6/10 Okay

stacey

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Property has not been updated in a long time. Run down. Tiles chipped in shower. Uncomfortable furniture
Stayed 1 night in Nov 2024

8/10 Good

Jan

Traveled with family
Nice quiet location, easily accessible to shopping and dining.
Stayed 5 nights in Oct 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Just needs updating
Stayed 1 night in Nov 2024

6/10 Okay

Diane

Traveled with family
Liked: Cleanliness
Over priced weekend rate The jacuzzi was excellent but the rest was mediocre Breakfast was good. Should run layet3thsn 9am onweekends.
Stayed 3 nights in Oct 2024

6/10 Okay

Shaneice

Disliked: Property conditions & facilities
Hot tub
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that we had a very pleasant stay. I wish that it could’ve been longer so that we could’ve used the pool though. I was impressed with the staff and how committed they were to doing a good job!
Stayed 1 night in Oct 2024

8/10 Good

Asif, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located off 91 ! Would stay there again
Stayed 1 night in Oct 2024

10/10 Excellent

Deirdre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in and for morning breakfast were friendly and wonderful.
Stayed 2 nights in Oct 2024

4/10 Poor

Caitlin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty, shower had mold, stains on the sheets. Fine for one night, but wouldn’t stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Stayed 1 night in Sep 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay
Stayed 2 nights in Oct 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Key card kept turning off and vending machines out of date
Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Everything was very nice
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Melissa

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property was pretty dingy. The first room had black mold in the bathroom. We were offered an upgrade to a suite with wallpaper that was falling down and furniture that looked in very used condition.
Stayed 1 night in Sep 2024

8/10 Good

JAMES M

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was better than most motel offerings.
Stayed 2 nights in Sep 2024

10/10 Excellent

william

Stayed 1 night in Sep 2024

4/10 Poor

Sarai

Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, amenities
Staff was friendly , beds were comfy . Great hotel
Stayed 7 nights in Sep 2024

8/10 Good

James

Liked: Staff & service, amenities
The room was clean as well as indoor common areas, but the pool area, outside sun patio and the exterior of the hotel itself could use a good power washing. The hotel is in a commercial / professional office complex across from an indoor ice rink but is quiet and safe at night.
Stayed 2 nights in Aug 2024