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"Fantastic view"

"Excellence facilities and experience"

"Z"

"A great location right on the lake in Hakone. Although it looked to be fully booked we did not see other guests and it was lovely and peaceful. We stayed for 3 nights and were fortunate to see Mt Fuji for two days of our stay. The onsen in the room was amazing, we used it twice a day or more, so relaxing. It could fit two people, and we loved how the doors opened up to look at the view. We were on level 2 and if you can I would suggest trying to get a room level 3 or higher as we did have some maple trees which partially obstructed our view. It was still lovely but you would have a clear view of the lake and beyond from the floors above. It was easy walking across the road to 7-11, or to the couple of restaurants in the area. The complimentary drinks and snacks was a lovely touch. We appreciated the in-room washing machine, and the big projector tv was great. A very relaxing place to stay in the middle of our Japan trip."

"Great experience in Hakone. Staff was excellent. Food good. Transportation by hotel worked well."

"Staff is very responsive and attentive. Having an in room onsen is great so that we can take a dip in it any time we like. Although the property is a little out of the way, they can always take you to near by bus or train station upon request. Dinner and breakfast are served inside the room. You sit on the floor and the table is about 12-14" high. Sitting cross leg may be uncomfortable to those who are not used to it. Getting up from that sitting position may be difficult for some."

"Gora Hanaougi is the nicest place we have ever stayed. We felt valued and appreciated as guests from the very start all the way to our departure. A wonderful facility, super attentive staff, and amazing food made for a memorable two night stay."

"Hotel Okada has an agreement with the hotspring spa next door. This was wonderful and unexpected. There is a convenient shuttle that goes to town for a very reasonable price. But there was no air-conditioning, so be careful going there if it is a hot season. "

"Very traditional experience to say the least. I really liked the food. The staff is super nice. Bring your dictionary."