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"Hospitality is top-notch, an 11/10 if I could, and this made up to some degree for the tired and old condition of the rooms, which also has a musty smell in the bath and bathroom. Common areas of the ryokan, especially the lounge and onsen, were terrific. I have to mention again the absolutely terrific hospitality of all the staff, which made returning to the ryokan each day feel so welcoming. From the lovely old obaasan greeting us at the door each day, to the old ladies preparing fresh flower arrangements every day, to the matcha and sweets in the lounge right after we return from a day out, and also the jazz and piano music, and coffee and drinks in the lounge."

"They are very close to the train station and lots of shopping and dining options."

"Excellent Serene child friendly "

"Very nice, with a lounge with microwave. Good coffee. A little hard to find as the entrance is down a narrow path to the right of the parking, with signage not obvious from the street. My room was kindly changed when I booked smoking by mistake "

"Consistently comfortable and convenient. APA hotels are great value. "

"The room was a lot smaller than expected, but the fact that it was right beside the station was a bonus"

"Very difficult to get a taxi. No visa or ATM on the premise"

"Location was great, near the JR station. The amenities were amazing. The hot springs are very relaxing."

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