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Park Hyatt Shenzhen

5.0 star property
Luxury Shenzhen hotel connected to the convention center, steps from Coco Park Shopping Center

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Photo gallery for Park Hyatt Shenzhen

5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
1 King Bed with City View | Minibar, in-room safe, individually decorated, individually furnished
Indoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Free WiFi
The current price is ￥37,185
￥43,358 total
includes taxes & fees
Apr 30 - May 1

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 2 Twin Beds with City View

2 Twin Beds with City View | Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds with City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed with Skyline View Deluxe

1 King Bed with Skyline View Deluxe | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with Skyline View Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
  • 48 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for 2 Twin Beds with Skyline View

2 Twin Beds with Skyline View | Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds with Skyline View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed with City View

1 King Bed with City View | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | View from room

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 110 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for 2 Twin Beds

2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King Bed

1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Park Suite King

Park Suite King | View from room

Park Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 81 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

View all photos for Park Suite with Skyline View

Park Suite with Skyline View | View from room

Park Suite with Skyline View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 82 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed with Skyline View

1 King Bed with Skyline View | Minibar, in-room safe, individually decorated, individually furnished

1 King Bed with Skyline View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Map
518033, Guangdong, Shenzhen, 5023 Yi Tian Rd, Futian District

What's nearby

  • Coco Park Shopping Center - 8 min walk - 0.7 km
  • Shenzhen Convention and Exhibition Center - 11 min walk - 1.0 km
  • Huanggang Border Crossing - 5 min drive - 4.5 km
  • Huaqiangbei - 5 min drive - 4.7 km
  • Splendid China Folk Village - 8 min drive - 7.3 km

Getting around

  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Shenzhen Convention and Exhibition Center Station - 6 min walk
  • Shenzhen Intl. Airport (SZX) - 30 min drive

Restaurants

  • ‪肯德基 - ‬11 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪超级牛扒 - ‬11 min walk
  • ‪吴记老锅底麻辣火锅 - ‬12 min walk
  • ‪江南食府 - ‬5 min walk

About this property

Park Hyatt Shenzhen

Luxury hotel near Coco Park Shopping Center
Located close to Shenzhen Convention and Exhibition Center and Huaqiangbei, Park Hyatt Shenzhen provides concerts and live shows, a shopping mall on site, and dry cleaning/laundry services. Indulge in a facial, a body treatment, and a body scrub at THE SPA水疗中心, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. Yoga classes are offered at the 24-hour gym; the property also has 2 bars, conference space, and a steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a sauna.
You'll also enjoy the following perks during your stay:
  • An indoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and concierge services
  • Tour/ticket assistance, an elevator, and wedding services
Room features
All 195 individually furnished rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Russian

Similar properties

Exterior

Futian Shangri-La Shenzhen

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 720 reviews
The price is ￥16,148
￥18,829 total
includes taxes & fees
May 5 - May 6
Futian Shangri-La Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 308 per person
  • 2 bars/lounges
  • 5 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Garden Pavilion
  • Glass House
  • Living Room
  • The Attic

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 48 floors
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 308 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Shenzhen Hotel Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Park Hyatt Shenzhen have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Park Hyatt Shenzhen?

As of Apr 28, 2025, prices found for a 1-night stay for 2 adults at Park Hyatt Shenzhen on Apr 30, 2025 start from ￥37,185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Hyatt Shenzhen?

Self parking is free at this property.

What time is check-in at Park Hyatt Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Park Hyatt Shenzhen?

Check-out is at noon.

Where is Park Hyatt Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Splendid China Folk Village are also within 6 mi (10 km). Shenzhen Convention and Exhibition Center Station is 6 minutes by foot and Fumin Station is 13 minutes.

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Park Hyatt Shenzhen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 77 reviews
Rating 8 - Good. 6 out of 77 reviews
Rating 6 - Okay. 2 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 3 out of 77 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kin Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything arrangement from the staff is prefect
Stayed 1 night in Mar 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service are excellent
Stayed 1 night in Dec 2024

10/10 Excellent

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable clean and convenient.

Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids! Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NYE 2024/25 Staycation

We spent New Year's Eve and two additional days at the Park Hyatt Shenzhen, and it was an absolutely amazing experience from start to finish. From the seamless check-in process to the incredible amenities like the free sauna, hot and cold pools, steam room, and beautifully maintained pool area, everything exceeded our expectations. The morning buffet was a highlight—delicious, diverse, and perfectly curated. A big thank you to the reception team led by Chris for their warm hospitality and to Edison and the breakfast team for their impeccable service. This was truly a memorable stay, and we can't wait to return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome concierge desk, very attentive
Stayed 1 night in Aug 2024

10/10 Excellent

Chi Tat Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location right next to coco park. Walking distance for food and massage and right next to subway station too.
Stayed 1 night in May 2024

10/10 Excellent

Fauconnier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Shenzhen

Very good experience in Park Hyatt. Room are spacious and nicely decorated. The service is really good, staff is very caring and speak perfect English. Location is good and the view amazing. Definitely one of the best hotel in Shenzhen.
Stayed 2 nights in Mar 2024

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

unmissable

Stunning place. Amazed by the architecture concept (garden, kitchen, lounge...)
Stayed 4 nights in Apr 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice.
Stayed 5 nights in May 2023

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A home away from home

welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests. The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s new, nice contemporary decoration. Too good food.
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort

Poor value for money

1. Double confirm my room request, but finally just did 30% on it, such as extra pillow and early check in(12pm). 2. Removed some usual benefits to the customer, such as complimentary minibar and sweet dessert. 3. No tissue paper in living room. 4. Poor value for money because of the above experience.
Stayed 1 night in Dec 2024

8/10 Good

Wing Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed size of the twin bed is small compare with other hotel WiFi not strong enough Air -con is not strong. Quite hot during at night
Stayed 1 night in Jun 2024

10/10 Excellent

KA WING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2023

10/10 Excellent

Hoi Yue Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional experience

Overall very high quality as you can expect from a Park Hyatt hotel, but it is the breakfast which surprised us. Location is right next to Coco Park. I think this should be the best hotel in Shenzhen. Highly recommend!
Stayed 1 night in Feb 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Really hope that there will be a subway linking to the railway system to the hotel so that we won't get wet just like this few days.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Shenzhen

Love the service, experience, and cleanliness of the hotel. Absolutely outstanding. The staff was very polite and pleasant. The room was very tidy and spacious. The overall setting of the room is perfect, have the toilet being separated from the shower room is a plus. Have stayed in other hotels in Shenzhen. However, this is one of the best I've stayed and would absolutely go back again. :)
Stayed 1 night in Oct 2023

2/10 Terrible

Ye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruined my day in Shenzhen

Ruined my day with poor service and communication. Things to share. 1. I sent my T shirt to be cleaned, obviously the staff who took my shirt never listened to my request upon handling. The next day their concierge called me asking again on how to clean. I confirmed with them many times to put the cleaned shirt in my room even with the red light on, however, they don’t listen to me. On the third day I found out there is something wrong with my shirt possible due to their over wash and I called the concierge, it took them forever to call me back…. 2. I don’t think they are qualified to be a 5 start rated hotel, all other competitive hotels even including 4 start hotels would prepare the slippers placed beside the bed, they are the exception. 3. I requested a different weight scale on the phone, the lady who answered the phone seems very impatient.
Stayed 2 nights in Oct 2023

10/10 Excellent

HOU TAK

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店整體裝潢有格調，簡約時尚，非常滿意！房間寬敞美觀，十分舒適。酒店職員態度殷勤有禮，貼心處理顧客所需。可惜沒有到酒店餐廳用膳，期待下次入住再體驗！
Stayed 1 night in Jan 2025

10/10 Excellent

Siu Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SI-HOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

HsinTsang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Enoch

Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Stayed 2 nights in Aug 2024