4/10 (不満)
Sharon
2025 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Did not sleep well.
The room was clean with clean linens and comfortable pillows. We wer in a handicap room as i use a walker and have a service dog. I was able to negotiate the walker in the bathroom, however the space around the bed was difficult. If I had used a wheelchair it would not have fit. The mattress had springs that you had to curve your body to lie down and hope you don't turn over in your sleep. The chair was difficult to use as it is completely worn out. The chair in the lobby is in even worse shape, i didn't attempt to sit in it. The shower is set up wrong for disabled use. The shower bench is sloped and under a hand held shower unit that is way to high and pointed in the wron direction to actually shower. We spent 2 nights and i did not shower. Next the multi levels of the main entrance are difficult to manage with a walker and would be impossible if i had a wheelchair. We have mobility scooters and did not use them because the entrance is unusable unless you can pick up your equipment. Thus impossible. This is NOT ADA accessible. I would suggest the owners live 2 days with mobility equipment in this room and try to enter and exit the main entrance with its multi level surfaces. They seem like nice people and im sure that would do something to fix these issues even if it cost some money. Also the entrance door is so heavy i needed help to open it. Because of these issues this will be our last stay at Plymouth Inn. The location is great for the Cheese Drop, New Years Ev
Sharon
2024 年 12 月に 2 泊滞在