4/10 Poor
Shanna B.
Jul 20, 2024
Challenging experience
We had arranged to meet someone at check in however no one arrived and we were kindly let into the air conditioned foyer by some other residents. A person arrived (to check in someone else apparently) but kindly let us into our unit. Communication was very slow on average about 15-17 hour wait. The second day we were there we noticed ants crawling all over the bed in the main bedroom. We asked for immediate attention and they did not come until the next day with some spray. We would have preferred to stay elsewhere or gotten our money back at that point. It was a cute but very small apartment. The location and view was decent but not able to use the courtyard they advertise since it is just other people's apartments and the roof top patio is barren and hot. Air conditioning was great thankfully.
Shanna B.
Stayed 3 nights in Jul 2024