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Gardenhotel Crystal

4.0 star property
Family-friendly ski hotel with a full-service spa

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January 2025

Photo gallery for Gardenhotel Crystal

Exterior
Double Room, Balcony (Glockenblume) | Premium bedding, in-room safe, desk, laptop workspace
Garden
Garden
Garden

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Hot Tub
    Hot Tub
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Gym
    Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, Balcony (Blütentraum)

Standard Double Room, Balcony (Blütentraum) | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, Balcony (Blütentraum)

Highlights

Balcony or patio
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (Superior)

Double Room, Balcony (Superior) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Balcony (Superior)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (Fichte)

Double Room, Balcony (Fichte) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Balcony (Fichte)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Sport- und Wellnesshotel Held 4 Sterne Superior
Pool
Hot Tub
Breakfast included
Spa
9.6 out of 10, Exceptional, (29)
The price is ￥65,009
￥72,001 total
includes taxes & fees
Dec 23 - Dec 24
Sport- und Wellnesshotel Held 4 Sterne Superior
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About the neighborhood

Map
6263, Tirol, Fuegen, Hochfuegenerstrasse 63

What's nearby

  • Zillertal - 1 min walk - 0.0 km
  • Spieljoch Cable Car - 4 min walk - 0.4 km
  • Erlebnistherme Zillertal - 18 min walk - 1.6 km
  • Hochzillertal Cable Car - 8 min drive - 8.0 km
  • Hochzillertal Ski Resort - 17 min drive - 10.6 km

Getting around

  • Fügen-Hart Station - 14 min walk
  • Kranebitten Airport (INN) - 49 min drive

Restaurants

  • ‪Erlebnistherme Zillertal - ‬18 min walk
  • ‪Cafe Rainer - ‬12 min walk
  • ‪Kosis - ‬11 min walk
  • ‪Gansl Lounge - ‬7 min walk
  • ‪Papa Joe Ristorante - ‬4 min drive

About this property

Gardenhotel Crystal

Upscale family-friendly hotel near Zillertal
Located close to Spieljoch Cable Car, Gardenhotel Crystal provides a free breakfast buffet, a terrace, and a coffee shop/cafe. Hit the slopes at this hotel offering a ski shuttle, ski passes, and ski storage. Treat yourself to a body treatment, aromatherapy, or a massage at Crystal Spa und atrium Spa, the onsite spa. Fitness classes are offered at the gym; other things to do include mountain biking and snowboarding. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Free train station pick-up, bike rentals, and an electric car charging station
  • An elevator, a billiards/pool table, and multilingual staff
Room features
All 88 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 48-inch flat-screen TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and heating

Languages

Czech, English, French, German, Hungarian, Italian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 21 to November 27:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub
Children under 14 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Gartenhotel Crystal
Gartenhotel Crystal Fuegen
Gartenhotel Crystal Hotel

Frequently asked questions

Does Gardenhotel Crystal have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. The pool is closed seasonally each year from October 21 to November 27.

Is Gardenhotel Crystal pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per day.

How much is parking at Gardenhotel Crystal?

Self parking is free at this property.

What time is check-in at Gardenhotel Crystal?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Gardenhotel Crystal?

Check-out is at 11 AM.

Where is Gardenhotel Crystal located?

Located near the slopes, this Fuegen hotel is within a 5-minute walk of Zillertal and Spieljoch Cable Car and close to winter sports such as cross-country skiing and skiing lessons. Hochzillertal Cable Car and Hochzillertal Ski Resort are also within 9 mi (15 km). Fügen-Hart Station is 14 minutes by foot and Kapfing Station is 28 minutes.

Gardenhotel Crystal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teemu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very well run by management. Friendly and helpful staff. Nice bar area. Pool table and games room was a nice facility to use after dinner. Pool and spa area was well kept. Breakfast was plentiful and the five course dinner was lovely. Recommended
Stayed 3 nights in Mar 2019

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

8/10 Good

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöner Aufenthalt
Stayed 3 nights in Oct 2022

10/10 Excellent

Christin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel - gute Lage (5 Minuten zur Seilbahn zu Fuß), schöner Naturpool draußen, bei schlechterem Wetter lässt es sich mehr als gut im schön und stilvoll gestalteten Wellnessbereich aushalten. Das Personal super freundlich und zuvorkommend, der Service wirklich top. Wir würden jederzeit wiederkommen.
Stayed 3 nights in Aug 2022

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war traumhaft
Stayed 7 nights in Aug 2022

10/10 Excellent

Laura, Marburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön mit Wert auf Details, sauber und hervorragender Service
Stayed 7 nights in Sep 2020

10/10 Excellent

Christina&Marko, Leipzig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragende Qualität an Ausstattung, Hygiene, Essen und sehr freundlich. Sehr zu empfehlen!
Stayed 7 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Alfred

Liked: Cleanliness, staff & service
Gutes Wellnesshotel
Das Gartenhotel Crystal ist ein grosses sehr schönes Hotel mit einer neuen sehr schönen und grossen Wellnessanlage die uns sehr gut gefallen hat.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Essen und viel Entspannung
Entspannende Stimmung, schöner Naturpool, viele eigene Produkte, sehr leckeres Essen und nette, grösstenteils einheimische Bedienung. Wir kommen gerne wieder einmal. :-)
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel!
Fantastisk hotel. Kort afstand til alt :) Vi kommer helt sikkert retur!
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa-Bereich war super. Freundlichkeit der Mitarbeiter ebenso.
Stayed 2 nights in Feb 2019

10/10 Excellent

Terese

Kan anbefales!
Hyggelig hotell med god frokost og behjelpelig personale. Fine og store rom, behagelig seng.
Stayed 1 night in Sep 2018

8/10 Good

Häusler, ingolstadt

Liked: Cleanliness, staff & service
Rolles Hotel direkt am Berg
Ein wirklich zauberhaftes Hotel. Hervorragendes Essen Überdurchschnittlich freundliches Personal Sehr schöne Anlage. Der ganze Garten ist mit Kräuter, Beeren, Gemüse und toller Bepflanzung angelegt. Der Schwimmteich läd zum verweilen mit ganz gemütlichen LoungeLiegen ein. Hallenbad, Kinderbereich,Dampfbad und Whirlpool Bereich ist sehr sauber, etwas veraltet. Der neue Spa Bereich ist hervorragend und absolut empfehlenswert!!!! Die Zimmer sauber, mit persönlicher Begrüßung. Zum Abschied hat jeder von uns ein Lunchpaket bekommen, welches ich sehr zuvorkommend fand. Wir kommen auf jeden Fall wieder !!!!!
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

8/10 Good

Paal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort