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Hotel Universal

2.0 star property
Hotel with a 24-hour front desk, a short walk to Santiago de Compostela Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Universal

Reception
Triple Room | Premium bedding, desk, free WiFi, bed sheets
Exterior
Reception
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

Premium bedding, desk, free WiFi, bed sheets

Double or Twin Room

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room

Premium bedding, desk, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Combined shower/tub, hair dryer, towels

Single Room, 1 Twin Bed

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Desk
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, desk, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Premium bedding, desk, free WiFi, bed sheets

Double Room Single Use

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Desk
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Premium bedding, desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
TV
Premium bedding
Private bathroom
Shower/tub combination
Hair dryer
Desk
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

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9.4 out of 10, Exceptional, (782)
The price is ￥11,386
￥12,525 total
includes taxes & fees
Nov 24 - Nov 25
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About the neighborhood

Map
15706, La Coruna, Santiago de Compostela, Plaza Galicia, 2

What's nearby

  • Galicia Plaza - 1 min walk - 0.1 km
  • University of Santiago de Compostela - 4 min walk - 0.4 km
  • Obradoiro Square - 7 min walk - 0.6 km
  • Santiago de Compostela Cathedral - 7 min walk - 0.6 km
  • San Martino Pinario Monastery - 9 min walk - 0.8 km

Getting around

  • Santiago de Compostela Station - 10 min walk
  • Santiago de Compostela (SCQ-Lavacolla) - 23 min drive

Restaurants

  • ‪Mesón Cestaños - ‬3 min walk
  • ‪La Tita - ‬3 min walk
  • ‪Mercado la Galiciana - ‬2 min walk
  • ‪Antollos pinchos e viños - ‬2 min walk
  • ‪Bar Muelle - ‬2 min walk

About this property

Hotel Universal

Hotel near Santiago de Compostela Cathedral
Hotel Universal provides amenities like a coffee shop/cafe and car rentals on site. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and luggage storage
  • Tour/ticket assistance, an elevator, and free newspapers
  • A 24-hour front desk, smoke-free premises, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 54 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Daily housekeeping and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 per person
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universal Santiago de Compostela
Universal Santiago de Compostela
Universal Santiago Compostela
Hotel Universal Hotel
Hotel Universal Santiago de Compostela
Hotel Universal Hotel Santiago de Compostela

Frequently asked questions

Is Hotel Universal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Universal?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Universal?

Check-out is at noon.

Where is Hotel Universal located?

Located in Santiago de Compostela City Centre, this hotel is within a 10-minute walk of Galicia Plaza and Santiago de Compostela Cathedral. Fundacion Eugenio Granell and Galería de Arte Contemporáneo José Lorenzo are just steps away. Santiago de Compostela Station is 10 minutes by foot.

Hotel Universal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 249 out of 648 reviews" "
Rating 8 - Good. 261 out of 648 reviews" "
Rating 6 - Okay. 106 out of 648 reviews" "
Rating 4 - Poor. 22 out of 648 reviews" "
Rating 2 - Terrible. 10 out of 648 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was very clean the service staff was very professional and helpful. 5 stars for Victor, Alicia at the front desk and Olga who works at the breakfast room, they all provided an excellent customer service. Thank you!!!
Stayed 4 nights in Oct 2024

6/10 Okay

suzanne

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jeannie, Vienna

Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline, Saint John

Traveled with group
Friendly staff. Room was decently spaced and very clean. Breakfast was good:). Quiet at night. No screens on the windows but maybe that’s a Spain thing? Not sure. Enjoyed the location! I’d go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jesenia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

8/10 Good

Yoshiyuki, Whippany

Traveled with partner
Liked: Cleanliness, staff & service
No fridge in room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location, very clean and spacious. Excellent staff as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel centrally located. We had construction right outside of our window which is the only complaint
Stayed 2 nights in Jun 2024

8/10 Good

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, property conditions & facilities
We has a triple room. The room had enough space for us and our daughter of 17. She even had her own TV. Only one bathroom but toilet and shower in one room made it easy.
Stayed 2 nights in Jun 2024

8/10 Good

Kieran

Liked: Cleanliness, staff & service
Nice staff
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Santiago Hotel
Room had a very strong smell of paint or other chemical and furniture was covered of a fine dust (seems it was recently sanded and painted) but was not cleaned properly. Had to open the windows in the middle of the night to dissipate the strong odor. Additionally, the room was next to the dining room which was extremely noisy. Complained to reception personnel about the room odor and all they said was sorry. Not much of a solution. Very displeased with this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

claire

Stayed 1 night in May 2024

8/10 Good

Heather, London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we’ve stayed here after our Camino. It is close to all amenities and only a short walk to the Cathedral. We did have some issues with our room this time as the AC for the building was not on and our room was 27C. The staff that evening was helpful and did some troubleshooting. And when that did not work staff did change our room to a cooler room with cross breeze. Not everything always goes as planned but it is in those moments staff can make a difference and they absolutely did. That goes a long way. We will be back.
Stayed 2 nights in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, simple, clean room in the center of Santiago de Compostela. I arrived before check-in and left my luggage with the front desk staff while I went out. Then I got my key a little early once the room was ready. It was a good experience.
Stayed 1 night in May 2024

8/10 Good

Marie Therese

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amigable. Cerca al centro de la ciudad
Stayed 1 night in Apr 2024

6/10 Okay

edith

Liked: Cleanliness, staff & service, amenities
I check in the afternoon and the men are working on the floor that I was in. I didnot know they are renovating the hotel. I’m so tired I need my rest but could not bec they are pounding on the wall. I asked them what time they would be finished, they replied at 7 pm. I just went out to eat and relax at Burger King. If I have known that they are renovating, I could have reserve to another hotel.
Stayed 1 night in Apr 2024

8/10 Good

Paloma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is renovated and nice. great location and very clean. They gave our room early and the lady at front desk was very nice. Our room was ok but we he last at the hall with no view at all.
Stayed 1 night in Mar 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good area, close to the touristic places and the train station
Stayed 2 nights in Feb 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024