10/10 (非常に良い)
Shannon H.
2025 年 1 月 4 日
良かった点 : 清潔度
Great property, view, and host
Our stay at Mario and his families place was exquisite. We will definitely recommend his property for future stays. One issue that has gone unresolved is with VRBO. I was charged extra fees that their helpdesk representative could not justify. When opening a ticket with their helpdesk to have the issue resolved, they closed the ticket without any follow up or reason for the extra charges. We will not be using VRBO in the future and don't recommend their services to anyone. They are practicing unethical business habits and use offshore helpdesk and automated responses to relieve themselves of speaking with customers. I alerted them of the closed unresolved ticket in a survey with no response.
Shannon H.
2024 年 12 月に 13 泊滞在