Hotel Zetta San Francisco

4.0 star property
Hotel with 2 restaurants, a short walk to Union Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zetta San Francisco

Billiards
Exterior
Game room
Suite, 1 Bedroom (Zetta) | Premium bedding, down comforters, pillowtop beds, minibar
2 bars/lounges, lobby lounge
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry
The price is ¥20,002
¥29,938 total
includes taxes & fees
Nov 22 - Nov 23

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Room options

Available filters for rooms
Showing 11 of 11 rooms

Premium Room, 1 King Bed, Accessible (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Zetta)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 74 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Well and Away)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
94103, CA, San Francisco, 55 5th St

What's nearby

  • Warfield Theatre - 4 min walk - 0.4 km
  • Union Square - 8 min walk - 0.7 km
  • San Francisco Museum of Modern Art - 9 min walk - 0.8 km
  • Moscone Convention Center - 12 min walk - 1.0 km
  • Oracle Park - 2 min drive - 2.0 km

Getting around

  • Market St & 5th St Stop - 1 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 18 min drive

Restaurants

  • ‪Shake Shack - ‬3 min walk
  • ‪Panda Express - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Executive Order Bar & Lounge - ‬2 min walk
  • ‪The Melt - ‬2 min walk

About this property

Hotel Zetta San Francisco

Upscale hotel near Moscone Convention Center
Located close to Union Square and San Francisco Museum of Modern Art, Hotel Zetta San Francisco provides an arcade/game room, dry cleaning/laundry services, and 2 bars. Be sure to enjoy dinner and light fare along with American cuisine and happy hour at the two on-site restaurants. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a 24-hour gym and a conference center.
You'll also find perks like:
  • Breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, 4 meeting rooms, and multilingual staff
  • A billiards/pool table, smoke-free premises, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 116 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and showers
  • 46-inch HDTVs with premium channels
  • Free infant beds, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Weekday on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals

Family friendly

  • Arcade/game room
  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Frequently asked questions

Is Hotel Zetta San Francisco pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Zetta San Francisco?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Hotel Zetta San Francisco on Nov 22, 2024 start from ¥20,002, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Zetta San Francisco?

Valet parking is available for USD 65 per night.

What time is check-in at Hotel Zetta San Francisco?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Hotel Zetta San Francisco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Zetta San Francisco located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Westfield San Francisco Centre, Union Square, and San Francisco Museum of Modern Art. Moscone Convention Center and Embarcadero Center are also within 1 mi (2 km). Market St & 5th St Stop is only a 2-minute walk and Powell St. Station is 3 minutes.

Hotel Zetta San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1003 reviews" "
Rating 8 - Good. 239 out of 1003 reviews" "
Rating 6 - Okay. 77 out of 1003 reviews" "
Rating 4 - Poor. 37 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Ben

Traveled with family
Disliked: Staff & service, amenities
Our stay at Hotel Zetta was a difficult one. We were greeted by several vagrants being ushered away from the front door to the hotel, which was guarded by security and locked. Our check in was straightforward. The room itself was fine, with a strange layout - unfortunately the room looked into an alleyway which also had several homeless people visibily using drugs. We did like the bed and the cable channels were good, but we could not understand why we had been charged a nightly holding fee for an empty minibar and closed on site restaurant facilities. Why charge us if there is nothing to spend the nightly holding fee on? What really agitated us was a pair of earrings were left behind at the hotel, and no one from the hotel has had the courtesy to call us to update us as to the return of the items. We notified the hotel shortly after checking out, meaning only hotel staff have been in the room. 5 calls and 3 emails later, Zetta staff continue to ignore us. Hotel staff have clearly taken the jewellery and are refusing to contact us as a result. At least the taking of the items is on brand for the surrounding area! I would not return to the hotel and reiterate my disappointment at the poor service experience. For a hotel relying on service to overcome its challenging surroundings, you would expect better.

8/10 Good

William, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close and convenient to the venue I went to. Only issue was that initial room assigned had an issue with the lock set so that you could open the door without the key. I switched rooms since it was going to take an hour or so to fix it. The room was smaller than the original one and the water pressure wasn't the best in the shower. The room was clean and didn't hear any street noise. I was only in the room to get ready and to sleep so it fit my needs. Staff was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Helene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in Oct 2024

10/10 Excellent

Poline, TACOMA

Stayed 3 nights in Sep 2024

10/10 Excellent

Charlene, Orinda

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk person was a little bit cold but overall the hotel was beautiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Anessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Area around hotel and north are good and even has the trolley cars to ride and see how they turn around. John’s steak and seafood also very nice. All cities have trouble spots although it seemed less of an interaction Then you would find in NY.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brigit, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really terrific, cool place to stay. I'd like to give a shout out to Paris and the rest of the reception staff -- support helpful and friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Crystal

Traveled with partner
Liked: Staff & service, property conditions & facilities
I booked this hotel because my husband and I were going to a concert at The Warfield and this hotel had decent reviews and close to the theater. Upon arriving I was very nervous about the homeless and the area. I asked the guy at the front desk, Paris, about the area and the safety factor. He talked to me about it and he was right, nothing to worry about. Paris was excellent at the front desk! The hotel itself was also great. Clean rooms. The hotel wasn't loud with people and the AC worked well. There is a restaurant adjacent to the hotel where we are for happy hour.
Stayed 1 night in Oct 2024

10/10 Excellent

Damien

Stayed 1 night in Sep 2024

10/10 Excellent

Mathew

Stayed 3 nights in Sep 2024

10/10 Excellent

Francis

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service
Nice staff and central location. Only draw back was that room was uncomfortably warm despite air conditioner being set at 65. Hallways and work out room were cooler than assigned room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean. Has a lot of nice décor in the main lobby and the rooms were a lot more spacious then I had expected. Would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice and clean. The area is very convenient and adorable compared to most near by
Stayed 1 night in Sep 2024

10/10 Excellent

Oyuky

Stayed 4 nights in Aug 2024

6/10 Okay

Sohearn

Traveled with family
Disliked: Cleanliness, amenities
property felt old, area felt unsafe for walking at night, additional charges per night did not include many vouchers for guests with different options
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly, Farmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Loved it.. Just didn’t like that I had to pay for over night parking.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Second time and will stay there again.
Stayed 2 nights in May 2024