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"Great staff and accommodations. Food at breakfast was great. Onsen was excellent, including our balcony tub. Enjoyed our stay. "

"This ryokan is so beautiful, so luxurious, so simple and hospitable. The rooms are gorgeous and the views are better. The onsen is so inviting and clean. The staff! The staff is incredible. I wish we could have stayed her more than one night. And the food! There are no words! The food! I am so glad we found this place. We visited for one night in "

"I love this cosy hotel!"

"I originally planned to say at a ryokan, but since I'm traveling during busy season they traditional ones were all sold out. I stumbled upon this property, and I'm so glad I did. I would recommend this property to everyone staying in Hakone. It's central, but more than that it's gorgeous. The garden itself is beautiful with cherry blossoms (during season) and koi fish. There's a hike to the Mt Fuji view which we didn't do this time. The staff member Park was absolutely helpful - she drew us maps to help us get to the Hakone Ropeway, and she drew us a map to get to our shinkansen early morning when we were checking out. There's an area where you can pour yourself speciality coffee drinks and juices out of a machine. Also the onsen experience was wonderful! We went both days during our stay. The hotel also gives you pajamas to wear and all the amenities you could need per day! 10/10 would recommend this place!!!"

"Everything was superb specially buffet Breakfast and dinner . However wifi needs to be fixed . It’s slow and sometimes , u available . "

"Near station.Nice hotel"

"Very hospitable. Bus stop right outside the ryokan"

"Wonderful staff, would definitely recommend "

"My husband and I had the most relaxing night at Gora Hanaougi. The staff were the most attentive and kind. The kaiseki dinner and the Japanese style breakfast were both outstanding, full of local ingredients. The onsen was obviously the highlight of the stay. The private onsen in our room was quite the experience. The room had open air onsen, so we could get fresh air, but it’s covered so even during the torrential rainfall, we could enjoy the hot bath while listening to the rain. All in all, the only regret that we have is that we could only stay for one night, and not more, as we were on a tight schedule in Japan. Thank you to all the staff at Gora Hanaougi for making our stay an exceptional experience."