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Enjoy Santiago - Hotel del Valle

4.5 star property
Luxury hotel with a full-service spa and a casino

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Enjoy Santiago - Hotel del Valle

Loft | In-room safe, desk, free cribs/infant beds, free WiFi
Porch
Aerial view
Loft | Balcony
Gastropub
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking included
  • Pool
  • Gym
  • Spa
  • Bar
  • Room service

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, Non Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
Deep soaking bathtub
Bathrobes
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
Deep soaking bathtub
Bathrobes
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
2140000, Valparaiso, Rinconada, Los Libertadores Km 53

What's nearby

  • Vina San Esteban - 4 min drive
  • Santa Teresa Sanctuary - 6 min drive
  • Santuario Teresa de Los Andes - 8 min drive
  • Museo Antiguo Monasterio del Espíritu Santo - 15 min drive
  • Termas El Corazón - 23 min drive

Restaurants

  • ‪Enjoy Santiago - ‬12 min walk
  • ‪Restaurante Entre Parras - ‬7 min drive
  • ‪Restaurant Santerra - ‬20 min walk
  • ‪Restaurant Campanario de Auco - ‬6 min drive
  • ‪Jokers sport bar - ‬8 min walk

About this property

Enjoy Santiago - Hotel del Valle

Luxury hotel near Vina San Esteban
Located close to Santuario Teresa de Los Andes and Calle Larga Square, Enjoy Santiago - Hotel del Valle provides a free breakfast buffet, a casino, and a terrace. Hit the jackpot at this hotel with amenities such as 58 casino gaming tables and 1350 slot machines. Treat yourself to a massage, reflexology, or a body wrap at Natura Village, the onsite spa. The on-site restaurant, Blend, features sushi. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and luggage storage
  • A porter/bellhop, multilingual staff, and concierge services
Room features
All 120 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 24-inch LCD TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:30 AM to noon
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 360
  • Blend
  • La Barquera
  • Santerra

Things to do

  • 1,350 slot machines
  • 58 gaming tables
  • Casino
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 88 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Enjoy Santiago
Enjoy Santiago Hotel Rinconada
Enjoy Santiago Rinconada
Enjoy Santiago Hotel Valle Rinconada
Enjoy Santiago Hotel Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Hotel del Valle
Enjoy Santiago - Hotel del Valle Hotel
Enjoy Santiago - Hotel del Valle Rinconada
Enjoy Santiago - Hotel del Valle Hotel Rinconada

Frequently asked questions

Does Enjoy Santiago - Hotel del Valle have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Enjoy Santiago - Hotel del Valle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Enjoy Santiago - Hotel del Valle?

Self parking and valet parking are free at this property.

What time is check-in at Enjoy Santiago - Hotel del Valle?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Enjoy Santiago - Hotel del Valle?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Enjoy Santiago - Hotel del Valle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 88 per person applies.

Where is Enjoy Santiago - Hotel del Valle located?

Situated in the mountains, this luxury hotel is 2.7 mi (4.3 km) from Vina San Esteban and within 9 mi (15 km) of Santuario Teresa de Los Andes and Calle Larga Square. Museo Antiguo Monasterio del Espíritu Santo is 9.8 mi (15.8 km) away.

Enjoy Santiago - Hotel del Valle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 152 reviews" "
Rating 8 - Good. 56 out of 152 reviews" "
Rating 6 - Okay. 14 out of 152 reviews" "
Rating 4 - Poor. 6 out of 152 reviews" "
Rating 2 - Terrible. 4 out of 152 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Stayed 1 night in Sep 2024

6/10 Okay

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Alvaro, Plantation

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Stay away, they do not honor expedia bookings
Stayed 1 night in May 2024

4/10 Poor

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty place for a expensive hotel! Won't return
The place was dirty. Found rubbish inside and outside the pool. Dirty glasses everywhere. Some rude workers. Won't come back. It's not worth it
Stayed 2 nights in Feb 2024

6/10 Okay

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The parking is limited at the hotel. The air conditioning did not cool the room to a comfortable temperature.
Stayed 1 night in Feb 2024

8/10 Good

Brittani

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable for a fun night out, as the hotel is colocated with a casino
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad, clean, comfortable, good service
We based here to head snowboarding at Portillio for something different. Super quiet during the week, not many options for food and long way from anything but it was a nice hotel, clean, good services and casino something to do in evening.
Stayed 2 nights in Aug 2018

10/10 Excellent

Dave, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 1 night in Jul 2018

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience
Wonderful experience,beautiful modern room with an exceptional view.Fun pool are(indoor outdoor communicating pool) and 2 hot tubs with views of the surrounding Andes.Very good restaurants.
Stayed 1 night in Jan 2018

2/10 Terrible

Dean

Liked: Cleanliness, room comfort
Unless you're a casino high roller steer clear
Possibly the worst hotel I've ever stayed in. The Bads- 45 minutes for check-in, only 1 person working. Want to use the pool, bring a swim cap or pay $4 USD to get one, can't swim without it! The dinner buffet, it was my wife's birthday and the only dinner restaurant open was the buffet, the hot food was only warm, and honestly not a big selection. The price includes 1 can of soda, want more? You can upgrade to unlimited drinks, if you can get your waiter to help you with it, Florencio couldn't be bothered. He wouldn't even come to our table to bring the check, we had to go up to pay, then he started to care. Free breakfast- raw runny eggs, the server asked if we wanted an omelette, sure, sounds good. After 10 minutes she brings 2 plates, with browned omelette in a pool of raw egg. I'm all for a"loose" scramble or soft omelette, these show a lack of culinary skill. She then tried to charge us, when we said no because we didn't eat it, she still demanded a tip. Rude staff- most staff couldn't be bothered, they actively ignored us when standing in front of them. Shower head- our shower was broken, the head gushed water like a garden hose, we asked for a new one but it never happened. Literally nothing around, closest town is about 30 minutes The good- The tall gentleman at the dinner buffet was great and helpful. There was a lady at the front desk that spoke English, she was nice as well. The bed was great with great sheets. Fast wifi when it stayed connected.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
almost perfect
Air conditioning was not working properly, and pool could be cleaner.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, but very noisy
We were 2 families staying for 1 night before returning to Canada from a 2 week ski and winery holiday in Chile and Argentina. This was the nicest and most modern accommodation we stayed at, but the design of the hotel is such that music from the disco or ball rooms (there was a wedding the night we stayed) echoes up through a central atrium. We lay awake until 3am waiting for the music/noise to subside and finally had to call to ask them to shut it down because the entire hotel was likely not sleeping. They complied, but we found it concerning that a guest would have to complain before the music was turned down. The staff were very friendly, but we had some confusion with additional beds in 2 of the rooms, which resulted in us having to sort it out at 11:30pm after dinner, when we discovered that the additional cots hadn't been delivered. The staff acted quickly at that point and resolved the situation by offering an extra room at no additional cost. While this hotel has a very nice pool/hotub/spa, decent restaurants and spacious comfortable rooms, the noise situation and our lack of sleep resulted in a poor experience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the Rough
Amazing and modern. Affordable, spacious rooms, wood hot tubs, indoor outdoor pool. The place is spectacular.

8/10 Good

William, Halifax

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shame on Hotels.com - False Advertising
I'm upset at Hotels.com for the false advertising. I booked online and received confirmation of a large suite with 2 King Size beds in it. When I got to the hotel they said they do not have any rooms with 2 King beds in it and charged me an Extra $48US for a rollaway bed to be put in the room. I showed them my confirmation with the 2 king beds and they told me it was Hotels.com fault not theirs. I booked this hotel because of what I believed to be true on the website otherwise I would have gone back to the Park Hyatt in Santiago where I stayed only a few days before. The hotel was less than 10% occupied, 5 of the 6 restaurants were closed because there was hardly anyone there and the Casino had more staff than customers. It's a beautiful hotel but no one is there. I could see if they were full that they couldn't offer another room to resolve the misunderstanding but the hotel was virtually empty so it would have been easy to resolve this issue without charging me for a mistake I did not make! What are you going to do about it Hotels.com?

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tracy, Huntington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Location is remote and the first exit after tunnel and nothing else is in site. The security is impressive from the outer gate and throughout. The rooms are clean, spacious with a spectacular view of the valley. The spa, casino, the pool, and upstairs buffet were top notch and the food was exquisite. The music in the casino was current videos and we enjoyed the ambiance and wished they had a dance floor.

8/10 Good

Lucas Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel. La única crítica es a el desayuno lo sirven después de las 8:30. Teníamos que irnos antes y nos armaron un box para llevar pero muy escaso. Tendrían que servir el desayuno antes como en la mayoría de los hoteles.
Stayed 1 night in Oct 2024

10/10 Excellent

Genesis

Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia me cobro diciendo q los impuestos estaban incluidos sin embargo tuve que pagar 27 dolar mas por impuesto chileno IVA
Stayed 1 night in Jun 2024

10/10 Excellent

Alex Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Apr 2024

10/10 Excellent

Guillermo

Stayed 1 night in Mar 2024

10/10 Excellent

carmen valent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Antonio

Stayed 1 night in Sep 2023