The Westin Richmond

4.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Westin Richmond

Daily cooked-to-order breakfast (USD 10.50 per person)
Courtyard
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Serves lunch and dinner

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is ¥28,919
Price available on 2024/11/3
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Room options

Available filters for rooms
Showing 17 of 17 rooms

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 69.4 sq m
  • Sleeps 4
  • 1 Double Bed

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

Traditional Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 71 sq m
  • Sleeps 4
  • 1 Double Bed

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
23230, VA, Richmond, 6631 W Broad Street

What's nearby

  • Henrico Doctors' Hospital - 3 min drive
  • Lewis Ginter Botanical Garden - 5 min drive
  • University of Richmond - 5 min drive
  • Carytown - 7 min drive
  • Virginia Commonwealth University - 9 min drive

Getting around

  • Richmond Staples Mill Road Station - 3 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

The Westin Richmond

Upscale hotel near Virginia Commonwealth University
You can look forward to a grocery/convenience store, a terrace, and a garden at The Westin Richmond. The on-site American cuisine restaurant, Crossings Restaurant, offers breakfast, lunch, and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking, plus valet parking (surcharge) and extended parking (surcharge)
  • Cooked-to-order breakfast (surcharge), an area shuttle, and an electric car charging station
  • Express check-out, express check-in, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 250 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 50-inch HDTVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, mini fridges, and premium channels

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered valet parking on site (USD 7 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 10.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crossings Bar and Lounge
  • Crossings Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22,761 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.00 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.50 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 7.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 7 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Westin
Westin Hotel Richmond
Westin Richmond
The Westin Richmond Hotel Richmond
Westin Richmond Hotel
The Westin Richmond Hotel
The Westin Richmond Richmond
The Westin Richmond Hotel Richmond

Frequently asked questions

Does The Westin Richmond have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

How much does it cost to stay at The Westin Richmond?

As of Nov 2, 2024, prices found for a 1-night stay for 2 adults at The Westin Richmond on Nov 3, 2024 start from ¥28,919, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Richmond pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Richmond?

Self parking is free at this property.

What time is check-in at The Westin Richmond?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Westin Richmond?

Check-out is at noon.

Where is The Westin Richmond located?

Situated near the airport, this hotel is 0.7 mi (1.1 km) from Bon Secours Heart Institute at Reynolds Crossing and within 3 mi (5 km) of Henrico Doctors' Hospital and Shops at Willow Lawn. Strangeways Brewing and Robins Center are also within 3 mi (5 km).

The Westin Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1000 reviews" "
Rating 8 - Good. 234 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Booked a king roombwascyold at check in that there was a glitch in reservation by 3rd party. Toilet wasn't working in room in morning. Very surprised for Marriott property i have stayed numerous times.
Stayed 1 night in Oct 2024

8/10 Good

Amarinder

Stayed 1 night in Aug 2024

10/10 Excellent

Yazhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very clean and comfortable. Excellent restaurant too. Staff also very very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Seemed newly renovated
Stayed 2 nights in Sep 2024

10/10 Excellent

Abeid, Charlotte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, friendly staff, ease of check-in/out process
Stayed 1 night in Sep 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how clean the property was and how kind the staff were.
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we pulled up to the front entrance, the staff was fantastic, everyone was pleasant and professional. The hotel was quiet, the room was clean and comfortable. I was there for a conference, and everything was perfect. My wife was with me, and the atmosphere was do relaxing, we stayed an extra night.
Stayed 1 night in Sep 2024

6/10 Okay

John, Fort Lauderdale

Liked: Cleanliness
Pet friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, modern, quiet and safe. The staff is friendly and helpful. There is plenty of parking. Easy drive to downtown Richmond. I thoroughly enjoyed my stay.
Stayed 2 nights in Sep 2024

8/10 Good

James Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quite nice. Missed the robes and extra amenities, but I understand you have to make a profit and those things add up. The decor was lovely to look at, but the seating furniture in the room was the most uncomfortable ever!!! Looks cool but try sitting in it to read a book. Had to go to the lobby were the barrel chairs were great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here when visiting our son at college. Clean and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms
Clean and friendly place for our family.
Stayed 2 nights in Jul 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service
I stay in hotels due to work travel often. Rooms usually smell lived in. This was the furst room all year, where it smelled clean. That helped me to feel comfortable in and around the environment. The issues I experienced, the room door was hard to open as was the refrigerator (which I greatly appreciated). They were stuck and took some tugging and pushing to open the door.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rovshan

Stayed 1 night in Jul 2024

4/10 Poor

Kiara

Disliked: Cleanliness, amenities, property conditions & facilities
In judging the previous reviews, I noticed most folks seemed to have had a positive experience at this Westin location. That being said, there were those negatives reviews that stuck out to me that should have had me to consider staying somewhere else. Here’s short of it all. This property is aesthetically beautiful from the outside. Once inside the lobby the front desk decor looks pretty nice. My room on the other hand was not up to par. Especially since these rooms around $200/night. There was hair in the shower, small spots of blood on the comforter and the carpet was soiled in the hallway and in my room as well. Lastly, when I preparing to check out, there was no one at the front desk. A couple of minutes later someone comes from the bar area and asked me if I’m checking out and how did I want my receipt. Not “How was your stay?” Overall this place is underwhelming and not worth the money in opinion. I will not be returning in the future.
Stayed 3 nights in Jul 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Bart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

8/10 Good

JoAnn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was only there overnight and while the hotel was fine for my needs, it seems to lack the extras you expect from a Westin. Also, the front desk and restaurant staff were very low energy and provided the most basic level of service.
Stayed 1 night in Jul 2024

6/10 Okay

Art

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with great service.
Stayed 1 night in Jun 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for a college reunion, so ewe didn't spend too much time in the hotel, but it was very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Charlene J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Daniel

Disliked: Amenities
Old and not clean for a Westin hotel Front desk manager seemed reluctant with poor customer service. Ordered a chicken dish from the restaurant, but trashed it as the chicken seemed under cooked. Thought about calling the restaurant for a refund but thought too much hassle:( Never coming back to this Hotel and I will be more cautious with booking Westin and Marriott.
Stayed 1 night in Jun 2024