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The Westin Richmond

4.0 star property
Discover a peaceful oasis in the midst of city bustle. Enjoy savory meals at Crossings Restaurant or relax by the indoor pool.

Choose dates to view prices

Photo gallery for The Westin Richmond

Meeting facility
Lobby
Serves lunch and dinner
Indoor pool
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Pool
  • Gym
  • Bar
  • Breakfast available
The current price is ￥28,212
￥33,370 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 69.4 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds

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Traditional Room, 2 Double Beds

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

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Traditional Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

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Suite, 1 Bedroom, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 71 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Omni Richmond Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (1090)
The price is ￥25,973
￥30,202 total
includes taxes & fees
Mar 9 - Mar 10
Omni Richmond Hotel
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About the neighborhood

Map
23230, VA, Richmond, 6631 W Broad Street

What's nearby

  • Henrico Doctors' Hospital - 3 min drive
  • Lewis Ginter Botanical Garden - 5 min drive
  • University of Richmond - 5 min drive
  • Carytown - 7 min drive
  • Virginia Commonwealth University - 9 min drive

Getting around

  • Richmond Staples Mill Road Station - 3 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

The Westin Richmond

Upscale hotel near Short Pump Town Center
You can look forward to a grocery/convenience store, a terrace, and a garden at The Westin Richmond. The on-site American cuisine restaurant, Crossings Restaurant, offers breakfast, lunch, and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking, plus valet parking (surcharge) and extended parking (surcharge)
  • Cooked-to-order breakfast (surcharge), an area shuttle, and an electric car charging station
  • Express check-out, express check-in, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 250 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 50-inch HDTVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, mini fridges, and premium channels

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered valet parking on site (USD 7 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 10.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crossings Bar and Lounge
  • Crossings Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 22,761 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.00 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.50 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 7.00 per night (in/out privileges)
  • Uncovered extended parking fee: USD 7 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Richmond Westin
Westin Hotel Richmond
Westin Richmond
The Westin Richmond Hotel Richmond
Westin Richmond Hotel
The Westin Richmond Hotel
The Westin Richmond Richmond
The Westin Richmond Hotel Richmond

Frequently asked questions

Does The Westin Richmond have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

How much does it cost to stay at The Westin Richmond?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at The Westin Richmond on Feb 23, 2025 start from ￥28,212, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Richmond pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Richmond?

Self parking is free at this property.

What time is check-in at The Westin Richmond?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Westin Richmond?

Check-out is at noon.

Where is The Westin Richmond located?

Situated near the airport, this hotel is within a 15-minute walk of Bon Secours Heart Institute at Reynolds Crossing and Colonial Shooting Academy. Henrico Doctors' Hospital and Shops at Willow Lawn are also within 3 mi (5 km).

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The Westin Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Favorite hotel in Richmond when visiting my son at the University of Richmond. Friendly, attentive staff and lovely ambiance.
Stayed 2 nights in Feb 2025

2/10 Terrible

Walker

All around good experience.
Stayed 1 night in Feb 2025

10/10 Excellent

christian

Clean and service is amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

marianna

Friendly stuff, easy to check in and out. Good breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Diane

Friendly front staff and room service staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Nice place to stay in richmond
Stayed 1 night in Sep 2024

8/10 Good

Vincent

Very clean hotel and property. I have stayed here multiple times and they are constantly making upgrades to their rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Wanda

Smells amazing! and always nice
Stayed 1 night in Jan 2025

10/10 Excellent

laura

Close to my daughters school
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal

The entire check in process was quick and smooth and the staff is very polite and courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Cheri

this was a beautiful property!
Stayed 3 nights in Nov 2024

10/10 Excellent

Julio

Loved how clean the property was and how kind the staff were.
Stayed 1 night in Sep 2024

10/10 Excellent

Abeid

Great amenities, friendly staff, ease of check-in/out process
Stayed 1 night in Sep 2024

10/10 Excellent

jason

Our Stay was perfect. A nice relaxing night with great ammenities.
Stayed 1 night in Oct 2024

10/10 Excellent

Bart

Great hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Very nice property. Seemed newly renovated
Stayed 2 nights in Sep 2024

10/10 Excellent

Kate

Always stay here when visiting our son at college. Clean and friendly staff.
Stayed 1 night in Aug 2024

6/10 Okay

John

Pet friendly
Stayed 1 night in Sep 2024

10/10 Excellent

John

Very nice room with great service.
Stayed 1 night in Jun 2024

10/10 Excellent

Lynette

The hotel is clean, modern, quiet and safe. The staff is friendly and helpful. There is plenty of parking. Easy drive to downtown Richmond. I thoroughly enjoyed my stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shawn

Wonderful property! Great restaurant and helpful staff
Stayed 1 night in Jun 2024

10/10 Excellent

Kristin

We stayed there for a college reunion, so ewe didn't spend too much time in the hotel, but it was very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

From the moment we pulled up to the front entrance, the staff was fantastic, everyone was pleasant and professional. The hotel was quiet, the room was clean and comfortable. I was there for a conference, and everything was perfect. My wife was with me, and the atmosphere was do relaxing, we stayed an extra night.
Stayed 1 night in Sep 2024

8/10 Good

Jessi

My favorite place to stay in Richmond. And everyone knows a Westin bed is the best!
Stayed 1 night in Jun 2024

8/10 Good

VALERIE

I would stay here again
The hotel was very nice and easy to find. There were a few little things in the hotel that were less than perfect (stain on rug, broken shelf in shower, shower floor could've used a scrub) but overall it was great and we loved the big, fluffy blankets! My biggest (and only real) issue was the waffle and pancakes we ordered from room service breakfast were very much undercooked and only partially edible. That being said, i would stay here again, but go out for breakfast.
Stayed 1 night in Oct 2024