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Eichardt's Private Hotel

5.0 star property
Winter wonderland with restaurant

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Photo gallery for Eichardt's Private Hotel

The Penthouse | Private spa tub
Exterior
The Penthouse | Lake view
Boating
Lake View Suite | Lake view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Gym
The current price is ￥128,962
￥148,306 total
includes taxes & fees
Mar 18 - Mar 19

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Heritage Suite

Heritage Suite | Premium bedding, pillowtop beds, free minibar items, desk

Heritage Suite

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
Minibar (some free items)
  • 69 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for The Penthouse

The Penthouse | Premium bedding, pillowtop beds, free minibar items, desk

The Penthouse

Highlights

Fireplace
Private outdoor hot tub
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
Dishwasher
  • 241 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Suite

Lake View Suite | Premium bedding, pillowtop beds, free minibar items, desk

Lake View Suite

Highlights

Fireplace
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
Minibar (some free items)
Flat-screen TV
  • 70 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Two Bedroom Lakefront Apartment by Eichardt's

Two Bedroom Lakefront Apartment by Eichardt's | Terrace/patio

Two Bedroom Lakefront Apartment by Eichardt's

Highlights

Balcony or patio
Separate dining area
Fireplace
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
  • 115 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Basic Studio Suite, 1 Bedroom, No Windows

Basic Studio Suite, 1 Bedroom, No Windows | Premium bedding, pillowtop beds, free minibar items, desk

Basic Studio Suite, 1 Bedroom, No Windows

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Residence by Eichardt's

The Residence by Eichardt's | Mountain view

The Residence by Eichardt's

Highlights

Balcony or patio
Separate dining area
Fireplace
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
  • 160 sq m
  • Lake view
  • Sleeps 6
  • 3 King Beds

View all photos for Earl St by Eichardt's

Earl St by Eichardt's | Balcony

Earl St by Eichardt's

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Dishwasher
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Lakefront Apartment by Eichardt's

One Bedroom Lakefront Apartment by Eichardt's | Balcony view

One Bedroom Lakefront Apartment by Eichardt's

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Kitchen
  • 70 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About the neighborhood

Map
9348, Queenstown, 2 Marine Parade

What's nearby

  • Queenstown Mall - 2 min walk - 0.2 km
  • Queenstown Gardens - 3 min walk - 0.3 km
  • TSS Earnslaw Steamship - 4 min walk - 0.4 km
  • Kiwi and Birdlife Park - 7 min walk - 0.6 km
  • Skyline Queenstown - 8 min walk - 0.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Cookie Time - ‬2 min walk
  • ‪Patagonia Chocolates - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mrs. Ferg Beach Street - ‬2 min walk

About this property

Eichardt's Private Hotel

Luxury lodge located in Queenstown City Centre
You can look forward to free full breakfast, dry cleaning/laundry services, and a bar at Eichardt's Private Hotel. Skiers and snowboarders can spend time on the slopes at this lodge offering a ski shuttle and ski storage. Treat yourself to a Swedish massage or other spa services. The on-site local cuisine restaurant, Eichardts Bar, offers lunch and dinner. Enjoy the gym, as well as activities like boat tours. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking and valet parking
  • Limo/town car service, massage treatment rooms, and tour/ticket assistance
  • Multilingual staff, a 24-hour front desk, and outdoor furniture
Room features
All guestrooms at Eichardt's Private Hotel include comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and minibars (stocked with some free items).
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 43-inch flat-screen TVs with cable channels and DVD players
  • Kitchens, electric kettles, and heating

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Eichardts Bar
  • The Grille

Things to do

  • Boat tours
  • Gym
  • Helicopter/airplane tours
  • Private wine tours
  • Ski storage

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room kitchen
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • On a lake
  • Outdoor furniture

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1876
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchen
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 550.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: NZD 260 per room (one-way)
  • Rollaway bed fee: NZD 550.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Eichardt's
Eichardt's Hotel
Eichardt's Private
Eichardt's Private Hotel
Eichardt's Private Hotel Queenstown
Eichardt's Private Queenstown
Eichardts Private Queenstown
Eichardt's Private Hotel Lodge
Eichardt's Private Hotel Queenstown
Eichardt's Private Hotel Lodge Queenstown

Frequently asked questions

Is Eichardt's Private Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eichardt's Private Hotel?

As of Mar 17, 2025, prices found for a 1-night stay for 2 adults at Eichardt's Private Hotel on Mar 18, 2025 start from ￥128,962, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Eichardt's Private Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Eichardt's Private Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eichardt's Private Hotel?

Check-out is at 11 AM.

Does Eichardt's Private Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NZD 260 per room applies.

Where is Eichardt's Private Hotel located?

Located near the slopes, this Queenstown City Centre lodge is in the city center and within a 5-minute walk of Queenstown Beach, Queenstown Mall, and Creative Queenstown Arts & Crafts Market. TSS Earnslaw Steamship and Lake Wakatipu are also within 5 minutes.

Eichardt's Private Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 70 reviews
Rating 8 - Good. 9 out of 70 reviews
Rating 6 - Okay. 2 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

weiping

Excellent location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca

Beautiful Accommodations!
Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Perfect - this is the place to stay!
Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time (there are only 5 rooms in the main building). We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!
Shared Parlor
Restaurant
View from the restaurant
Room 2
Stayed 3 nights in Jul 2024

10/10 Excellent

Saskia

Stayed 4 nights in Oct 2024

10/10 Excellent

YUIKA

市街地の中心部にあり、観光に非常に便利。目の前が湖で、景観も良い。スタッフは常に我々ゲストを気にかけてくれ、快適な滞在だった。
Stayed 2 nights in Sep 2024

10/10 Excellent

Jay

Stayed 2 nights in Feb 2024

10/10 Excellent

Kam

Stayed 1 night in Sep 2023

6/10 Okay

Jeffrey

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Liv J

I like tgat it was a small but still luxiourious. Very frindly staff that made you feel welcome the moment you set foot onside inside the front door.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021

4/10 Poor

Pei-Yi

Location is good but facilities need to be upgarde
I was staying for 2 nights , the secobd night , There were some problems. 1:The light bulbs were flickering randomly in the living room, need to turn off and on for few times. 2 : I wanted to take a bath, but I wasn't sure if the blue bottle is for the bath. The receptionist came to see it, but he was not very sure as well and told me better not to use it, so i couldn't take a bath , and the next day , when I checked out , they told me oh yes it's for bath :( Feel very disappointed about that, their stuff need to be trained properly. 3: when I was in a shower , the water wasn't hot , it was warm and getting colder and colder , I could only finished the shower quickly, basically I finished my shower in cold-warm water. It was a cold night. And when we called the receptionist ,he apologized for that and couldn't do anything for us ,only can respond to the maintenance team on the next day. It was a very bad experience for the last night , especially for this high-grade hotel , NZD$920 for a night , I think it didn't worth it ,facilitates need to be upgarde
The stuff wasn't sure about if this is for bath
Stayed 2 nights in Sep 2020

10/10 Excellent

Geraldine, Bay of Plenty

Fantastic location and overall beautiful property.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020

10/10 Excellent

carol

Stayed 3 nights in Nov 2019

10/10 Excellent

Tim, New York, NY

Stunning view, well appointed rooms, friendly and accommodating staff
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

So good, we booked another night!
We stayed the night here to break up our camper van experience around the South Island. It was such a fantastic night stay, we booked another night! Beautiful hotel, excellent friendly service. Wonderful views! Would seek this hotel out again without a doubt.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Sep 2019

10/10 Excellent

Neil, Sydney

Great hotel, in superb central Queenstown location. Hotel facilities were superb and the staff we all delightful.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked the room decor and location. Didn't like the oonst, oonst bass beat of the nightclub directly outside the bedroom window.
Stayed 3 nights in Sep 2019

10/10 Excellent

Annie, Brisbane

Eichardt's was delightful. The team were fabulous; they were welcoming and easy to deal with. It could only have been better if they managed to work out how to make it snow on request!! We look forward to visiting again soon.
Stayed 4 nights in Aug 2019

10/10 Excellent

Emily

Perfect Elegance!
This hotel was amazing: the decor, amenities, location, staff, and added benefits made our stay in Queenstown!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

David

Stayed 4 nights in Apr 2019

8/10 Good

Michael

Nice location and generally well appointed room . Unfortunately there was a strange plumbing odor which detracted . Also breakfast wait service was disengaged
Stayed 1 night in Feb 2019

6/10 Okay

Lori

Upon arrival at Eichardt's Private Hotel (the entrance and lobby were very hard to find!), we were greeted by a nice man we weren't sure was the concierge, guest manager, or bellman. After informing us that our car was parked in the wrong location, he grabbed a luggage cart and came out to unload our luggage which he proceeded to wheel down the street to our lakefront apartment. In hindsight, he may have suggested that we walk down together to view the room and that he would deliver the luggage later. He gave a thorough review of the room amenities but explained nothing about the property itself, restaurant hours, fitness options, etc. At one point during our stay the wrong car was brought to us when we requested ours. Overall, the staff seemed to not be coordinated and no one seemed in charge nor committed to excellent service befitting a property commanding that price. Also, our room was 'tired'. The grout in the bathroom was dirty (a good bleaching would help!), the rug in the living room was frayed, and the upholstery was worn. We also noticed a large boat at the dock with the hotel name on it. Was that a service or tour option we could have taken advantage of?
Stayed 2 nights in Feb 2019