The staff were incredibly kind. Everything was very clean and we thoroughly enjoyed our stay.
Dana
2025 年 3 月に 8 泊滞在
8/10 (良い)
Cheryl
家族旅行
2025 年 3 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is so friendly and the beach is beautiful. The room was basic, but we didn’t spend much time there. The food was fresh and tasty and we had a wonderful family vacation.
Cheryl
2025 年 3 月に 7 泊滞在
8/10 (良い)
Rick、lincoln
カップルで旅行
2025 年 3 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked the location and size of the resort. Very friendly and accommodating staff. The things that could be improved is the property is showing it’s age and need for updates. The restaurants were very good but there could be more dining options. The buffet currently is closed some nights for dinner and it should consider being open every night as quite a few people were leaving the resort. Our room was close to the lobby and became very loud at night. It would be nice to have a quiet time established between a certain hour at night until a set time in the morning. An on-site US currency exchange would be helpful. A stocked refrigerator in the room as we have had at most other resorts we’ve stayed would also be nice. They could improve on their system for having to sign a receipt every time you purchased a drink or snack. It created a huge amount of paper trail.
Rick
2025 年 3 月に 9 泊滞在
10/10 (非常に良い)
Joseph Craig
2025 年 3 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The entire staff was the very best we’ve encountered in the last several years we’ve traveled!
Joseph Craig
2025 年 2 月に 7 泊滞在
6/10 (普通)
Daljit Singh
2025 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス
Not many food options. Very lmited restaurants.
Daljit Singh
2025 年 3 月に 4 泊滞在
8/10 (良い)
Parminderjit Kaur
2025 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
Parminderjit Kaur
2025 年 3 月に 4 泊滞在
6/10 (普通)
Varinder
家族旅行
2025 年 3 月 27 日
良かった点 : 清潔度
Staff service not good .less dining old property
Varinder
2025 年 3 月に 4 泊滞在
6/10 (普通)
Colby
小さなお子様連れの家族旅行
2025 年 3 月 27 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Didn't receive our gold VIP amenities, the food was sub par, our room smelled like fresh paint the entire trip, the ceiling in our room fell and wasn't even fixed. No kids options at any of the restaurants. Really disappointed with the quality of this resort.
Colby
2025 年 3 月に 4 泊滞在
6/10 (普通)
Adrian
小さなお子様連れの家族旅行
2025 年 3 月 27 日
気になった点 : 設備とサービス
We stayed for spring break. Upon arrival and getting to the room, I was shocked at how bad the rooms were. There was what looked to be a blood stain on the comforter. The food was hit and miss and definitely made me sick at some point. The seafood market restaurant was not ok. It took over an hour to get a table to eat every meal. You had to sign for everything you got, even a bottle of water. The staff ignored you most of the time. The pool was lovely and the best food was around the pool during pool service. You couldn’t get coffee before 7am, and the coffee at the coffee shop was terrible. The beach had lots of trash. Overall definitely a 3 star hotel, not the best service and the rooms need major help! Highly recommend Cancun area compared to puerto Vallarta. The town was expensive and there is trash everywhere in the entire area. Can rides are expensive everywhere you go.
Adrian
10/10 (非常に良い)
Lisselotte
2025 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lisselotte
2025 年 3 月に 7 泊滞在
10/10 (非常に良い)
Tyler
カップルで旅行
2025 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing stay, great location wonderful staff
Tyler
2025 年 3 月に 5 泊滞在
8/10 (良い)
Brian
家族旅行, グループ旅行
2025 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス
Part of this property is in the middle of a possible remodel. However do not let that deter you from staying here. All property functions are available except for the sports bar. There are 2 main bars which provide excellent service. Hints for future guests would be poolside service does not start until noon. During the day that is by far the best food and drink option and the service was top notch. Only con of the resort is part of it is a timeshare and not all inclusive. So if you are all inclusive you still have to sign a ticket for every transaction. This makes the process quite a bit longer and could easily be digitized by scanning a bracelet. You also have the worry that you may be getting charged something extra to your room such as an upgrade as there really is no check process to make sure someone is giving the right room number. In the end we believe we were charged for our correct upgrades however it makes you wonder each day if everything was correct. There are no reservations required at any of the restaurants like many other all inclusives we have stayed at. With that do not expect high end steaks lobster etc however the food overall is above average from many of the other all inclusives we have stayed. It is nice that you dont have to waste time each day trying to book a reservation only to be told it is sold out and then that night only a half dozen people make it to their reservation.
Brian
2025 年 3 月に 7 泊滞在
10/10 (非常に良い)
ernesto
2025 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Todo bien
ernesto
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Marcia
グループ旅行
2025 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The wait staff at the beach is amazing.
Marcia
2025 年 3 月に 10 泊滞在
6/10 (普通)
Ronalyn
2025 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス
Ronalyn
2025 年 3 月に 5 泊滞在
8/10 (良い)
lyudmila
家族旅行
2025 年 3 月 24 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
i like pool.
lyudmila
2025 年 3 月に 9 泊滞在
10/10 (非常に良い)
Fabiola
小さなお子様連れの家族旅行
2025 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love everything about this resort!! Our favorites are Daniel Paty Etelvina Eriberto to name a few & everyone is super helpful & nice!
Fabiola
2025 年 1 月に 8 泊滞在
10/10 (非常に良い)
Ronald Scott
家族旅行
2025 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
👍
Ronald Scott
2025 年 3 月に 7 泊滞在
10/10 (非常に良い)
Jesse
カップルで旅行, 家族旅行
2025 年 3 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was great vacation
Jesse
2025 年 2 月に 7 泊滞在
10/10 (非常に良い)
Sharleen
家族旅行, グループ旅行
2025 年 3 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
5 restaurants, 2 pools, wifi everywhere, great food & no reservations needed, walkable beach, booze & food service to beach, spacious rooms. Totally recommend
Sharleen
2025 年 3 月に 14 泊滞在
6/10 (普通)
Justin
家族旅行
2025 年 3 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Staff was very friendly but there was no communication. We ordered room service that took 3 hours. Not having a buffet for lunch made things chaotic. Servers were hard to find and when you did order food, it took Atleast an hour.
Justin
2025 年 3 月に 4 泊滞在
6/10 (普通)
Vicente
カップルで旅行
2025 年 3 月 21 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Overall the staff and service we received was great. However, the property is old, needs major restoration in buildings, rooms, lobby,spa and gym. The restaurants are open not enclosed so it’s inconvenient when it’s cold and windy.
Vicente
2025 年 3 月に 7 泊滞在
10/10 (非常に良い)
Murrium
小さなお子様連れの家族旅行
2025 年 3 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All was great. Did not like having to sign the bill at every single meal and buffet, even just for bottles of water. All inclusive should not have to worry about signing everytime. Need a coffee bar and water available. Otherwise lovely pool area. Food was okay.
Murrium
2025 年 3 月に 7 泊滞在
8/10 (良い)
john
家族旅行
2025 年 3 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall the property was very clean and the staff was very helpful and gracious. The rooms were a little outdated and in need of renovation. Lots of great activities. Would stay again.