4/10 Poor
corey wayne
Traveled with partner
Jan 5, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
You cannot beat this location. However, some of the rooms are very much in need of updating and deep cleaning. The room was very gritty, the exterior doors are very thin and could easily be kicked in, curtains are undersized so they can’t keep the light out and gross shower. We didn’t stay in the original scummy room and paid for an upgrade after basically demanding because we could not handle the condition. The second room was updated but only had hot water TWICE during the week we were there. It felt like they were only pretending to take the hot water issue seriously which is frustrating. If you want to be downtown in the mix then this is the place but you will sacrifice a hot shower during your stay. The staff was nice but could be more helpful. The food was good and the all-inclusive felt like it was a good value. Really the cold shower all week was hard to endure. Otherwise we did enjoy the resort. It’s a hot spot for locals and regular visitors which made the atmosphere enjoyable.
corey wayne
Stayed 5 nights in Dec 2024