The hotel has a lot of charm, with lush greenery surrounding the property and a peaceful (other than planes taking off), safe neighborhood that made for a pleasant stay. The staff provided excellent service. Communication and the food was excellent. We appreciated the option of on-site laundry service upon request. We felt completely safe during our stay.
However, while the aesthetic of the hotel is lovely, the comfort and functionality leave much to be desired. The rooms lack furniture or hooks for clothing, and there is no lounge area beyond the pool. There was no furniture to sit in our room, on the deck, or in the common areas, making it difficult to truly relax in the evening. Large common areas are completely unfurnished (front yard and upper terrace) or set up as a store (this space would be ideal for a common lounge area). Essential amenities like a hair dryer and face cloths were missing but were provided upon request. There was not a coffee maker or bar fridge which is not convenient for longer stays.
The pool area has only six lounge chairs—insufficient for the number of guests. Similarly, the dining area has an insufficient number seating for guest capacity, especially at breakfast.
The room was definitely not soundproof and we could hear all of the neighbouring guests’ activities, including when they were showering. There was also a sewer smell in our bathroom which the hotel tried to remedy without success.