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"A great hotel in the heart of the Andes. Nicely mantained and with better details than a few years ago. Thermal pools are great!"

"Amazing hotel Fabulous staff Gorgeous rooms Stunning views "

"Excelent Hotel"

"Awesome spot!!! Beautiful hotel. The food is expensive but we had a lot of fun here. "

"Excellent service "

"Staff was extremely helpful and friendly. The property was beautiful, well designed and relaxing."

"Loved the loft! We stayed there for four nights and had a great time. The loft is quite big with an upstairs bedroom. The bed is super comfortable, everything is so cosy there’s a fire place, a kitchen where we cooked every night and a little deck in the backyard to relax where you can have a small barbecue. We didn’t have a car and it was challenging but the owners told us we could hitch hike down the dirt road which we did each day and got picked up easily. From puerto varas there are blue small mini bus you can get to Ensenada, they run every half hour and we used them very often. People are so nice around the area and we had no difficulty moving around. The owners and the staff are very kind too, we were able to do a wash which was helpful. Would 100% recommend the property"

"The hotel's location was a key deciding factor for choosing the stay. Another key factor was the description and style of the hotel, in the colonial German style of southern Chile. Both of these factors did result in really enjoying the stay at the hotel. Just a block away from the lakeside beach, and a few more from the Theater by the Lake, and various restaurants. The mirador within the hotel garden gives a fantastic view of the lake and the volcano. The hotel rooms are updated rooms and ours had upstairs bedrooms. Front desk service and information was very professional and helpful. Parking though limited for guests was streetside. We are very willing to return for another visit on our next stay in Frutillar."

"a basic hotel - with industrial camp characteristics - for overnight stays in transit, with very poor restaurant service & restrictive opening hours"