Beautiful property with friendly and attentive staff. Would have no reservation about staying here again if i needed to come back to the area.
James
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
William Lee
カップルで旅行
2025 年 3 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All of the staff were wonderful and very accommodating. The hotel was beautiful. Will definitely stay here again.
William Lee
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Elaine
家族旅行
2025 年 3 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the area of the hotel, but I wish it had a balcony.
Elaine
2025 年 3 月に 2 泊滞在
10/10 (非常に良い)
Asuncion D.
小さなお子様連れの家族旅行
2025 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our family stayed at the Renaissance Portsmouth-Norfolk this past weekend. The hotel was clean, and the rooms were very comfortable. The Staff were very helpful and respectful, especially in the restaurant area and the bellhop. I will definitely stay at the Renaissance if I visit the area again! Keep up the good work!
Asuncion D.
2025 年 3 月に 2 泊滞在
2/10 (非常に不満)
Joi
2025 年 3 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The absolute worst day I've ever had. Rome was not clean properly at all. Items in the room broken, just look old, terrible facility
Joi
2025 年 3 月に 1 泊滞在
4/10 (不満)
David
出張
2025 年 3 月 11 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
The air conditioning was broken in my first room, so I had to move to another room. The bartender said the restaurant is only open a couple days a week due to staffing issues, so I was forced to eat a very limited menu at the bar.
Worst of all, the hotel manager denied my cancellation request for my last night due to the winter storm and state of emergency. I was forced to pay for the last night even though I was already back home. If I would have stayed, I would have been snowed in for an extra 2-3 days. I’ll stay across the water in Norfolk for all my upcoming business trips.
David
2025 年 2 月に 4 泊滞在
10/10 (非常に良い)
Shari
カップルで旅行
2025 年 3 月 10 日
良かった点 : 設備とサービス
Great place to stay
Shari
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Ronald J
2025 年 2 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was very courteous and helpful
Ronald J
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
cal
家族旅行
2025 年 2 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A very nice hotel. The staff were extremely nice and friendly. The best hotel breakfast I have ever had. I highly recommend it.
Cal Colbert
In need of a little attention, but always a safe, comfortable stay.
JoAnne
2025 年 1 月に 3 泊滞在
8/10 (良い)
John
家族旅行
2025 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was clean and good customer service.
John
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Irene
2025 年 1 月 24 日
Irene
2025 年 1 月に 1 泊滞在
2/10 (非常に不満)
Kadijah
2025 年 1 月 22 日
気になった点 : 清潔度、施設のコンディションと設備
When I first arrived I had a city view room and soon as I entered the door roaches were all over the bathroom floor. I showed videos of the roaches and I was upgraded to an ocean view room which was still dirty. My overall experience was terrible I will never book again!
Kadijah
2025 年 1 月に 1 泊滞在
6/10 (普通)
Jonathan
カップルで旅行
2025 年 1 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
N/a
Jonathan
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Darlene
出張
2025 年 1 月 4 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Darlene
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Shalanda
2025 年 1 月 1 日
Shalanda
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Vincent
2025 年 1 月 1 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The property was absolutely beautiful, however i am a black male who walked in with a friend of mine who happened to be a white female behind me. There were two employees at the service desk tending to customers. I stood on the line to the left( if you are facing the counter) and my friend stood on the line to the right. The lady in front on me completed her transaction and left. The employee at the counter called my friend over from the line to the right and began to service her. I was dumbfounded. Shortly the person to the right completed his transaction and i had to go over to the right to check in.
Vincent
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Herman
2025 年 1 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Alsome
Herman
2024 年 12 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2024 年 12 月 18 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
No valet parking
I was disappointed that valet parking wasn’t available. The cost to park in the garage was $15 a night instead of the $10 per night listed on my confirmation invoice. Check-in was good, Domonique, the bellhop was friendly, helpful, courteous and professional. Check-out presented a few challenges; The Front Desk was understaffed. I had to call a day later to request my receipt after being told that it would be emailed to me that same day. The view from the window in my room was spectacular! The room was comfortable and clean