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Hotel Universal

2.0 star property
Hotel with a coffee shop, steps from Porto Historic Center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Universal

Exterior
Daily buffet breakfast (EUR 9.5 per person)
Superior Double or Twin Room, 1 Double or 2 Twin Beds | Bathroom | Free toiletries, hair dryer, towels
Family Room | In-room safe, bed sheets, wheelchair access
View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is ￥19,557
￥21,378 total
includes taxes & fees
Sep 30 - Oct 1
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Double or Twin Room, 1 Double or 2 Twin Beds

Superior Double or Twin Room, 1 Double or 2 Twin Beds | In-room safe, bed sheets, wheelchair access

Superior Double or Twin Room, 1 Double or 2 Twin Beds

Highlights

Air conditioning
Heating
TV
Renovated in 2015
Jetted bathtub
Private bathroom
Rainfall showerhead
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room, 1 Queen Bed, City View

Comfort Double Room, 1 Queen Bed, City View | In-room safe, bed sheets, wheelchair access

Comfort Double Room, 1 Queen Bed, City View

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Jetted bathtub
Minibar
In-room safe
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, bed sheets, wheelchair access

Family Room

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Deep soaking bathtub
Pet friendly
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, City View

Superior Twin Room, 2 Twin Beds, City View | In-room safe, bed sheets, wheelchair access

Superior Twin Room, 2 Twin Beds, City View

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Rainfall showerhead
Minibar
In-room safe
  • 0.9 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, 3 Twin Beds

Superior Triple Room, 3 Twin Beds | In-room safe, bed sheets, wheelchair access

Superior Triple Room, 3 Twin Beds

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Rainfall showerhead
Minibar
In-room safe
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Standard Handicap Facilities

Twin Standard Handicap Facilities | Bathroom | Free toiletries, hair dryer, towels

Twin Standard Handicap Facilities

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Rainfall showerhead
Minibar
Pet friendly
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, bed sheets, wheelchair access

Standard Triple Room, 3 Twin Beds

Highlights

Air conditioning
Heating
TV
Deep soaking bathtub
Private bathroom
Rainfall showerhead
Hair dryer
Mobile key entry
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room, 1 Large Twin Bed

Single Room, 1 Large Twin Bed | In-room safe, bed sheets, wheelchair access

Single Room, 1 Large Twin Bed

Highlights

Air conditioning
Heating
TV
Bidet
Private bathroom
Rainfall showerhead
Hair dryer
Minibar
  • 9.0 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View | In-room safe, bed sheets, wheelchair access

Standard Double Room, 1 Double Bed, City View

Highlights

Air conditioning
Heating
TV
Deep soaking bathtub
Private bathroom
Rainfall showerhead
Hair dryer
Mobile key entry
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, bed sheets, wheelchair access

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Heating
TV
Deep soaking bathtub
Private bathroom
Rainfall showerhead
Hair dryer
In-room safe
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

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￥13,221 total
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About the neighborhood

Map
4000-064, Porto, Avenida Aliados 38, 1st Floor

What's nearby

  • Porto City Hall - 4 min walk
  • Livraria Lello - 6 min walk
  • Porto Cathedral - 7 min walk
  • Ribeira Square - 11 min walk
  • Porto Historic Center - 13 min walk

Getting around

  • Av. Aliados Stop - 1 min walk
  • São Bento Station - 3 min walk
  • Porto Airport (OPO) - 32 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Café Guarany - ‬2 min walk
  • ‪Hard Rock Café Porto - ‬2 min walk
  • ‪Estambul Donar Kebap & Pizza - ‬1 min walk
  • ‪Muu - ‬2 min walk

About this property

Hotel Universal

Hotel near Porto Historic Center
Located close to Porto City Hall and Livraria Lello, Hotel Universal provides a coffee shop/cafe, laundry facilities, and car rentals on site. Guests can also expect to find a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a billiards/pool table
  • Multilingual staff, an elevator, and a TV in the lobby
  • Tour/ticket assistance, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Universal offer comforts such as air conditioning, as well as amenities like safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Heating, daily housekeeping, and phones

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Offsite parking within 1 mile (EUR 17 per night)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 9.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1930
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 10.00 for check-in between noon and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.5 per person
  • Nearby parking fee: EUR 17 per night (3281 ft away)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 10.00 for check-in between noon and 2:30 PM
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Universal Porto
Universal Hotel
Universal Porto
Hotel Universal Hotel
Hotel Universal Porto
Hotel Universal Hotel Porto

Frequently asked questions

Is Hotel Universal pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Universal?

As of Sep 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Universal on Sep 30, 2024 start from ￥19,557, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Universal?

Check-in start time: 2:00 PM; Check-in end time: 8 PM. A fee applies for early check-in (subject to availability). Late check-in is available from noon– 2:30 PM for a fee of EUR 10.00.

What time is check-out at Hotel Universal?

Check-out is at 11:30 AM. Late check-out is available for EUR 10 (subject to availability).

Does Hotel Universal provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Universal located?

Located in Centro / Baixa, this hotel is steps from Aliados Square and Porto Historic Center. Livraria Lello and Porto Cathedral are also within 10 minutes. Av. Aliados Stop and Aliados Station are within a 2-minute walk.

Hotel Universal Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 107 out of 462 reviews" "
Rating 8 - Good. 205 out of 462 reviews" "
Rating 6 - Okay. 110 out of 462 reviews" "
Rating 4 - Poor. 29 out of 462 reviews" "
Rating 2 - Terrible. 11 out of 462 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful in the city! After being in hospital for a few days this was an oasis of calm. Comfortable bed and linen and very clean. My only issue was the flight of stairs from the street entrance to the hotel reception, it was a tough climb with a suitcase.
Stayed 3 nights in Sep 2024

8/10 Good

Isaiah

Liked: Cleanliness
Disliked: Property conditions & facilities
No refrigerator and old style decoration but my friend with similar room price have much better decoration and have refrigerator.
Stayed 1 night in Sep 2024

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para hospedarse en el centro y al llegar del aeropuerto e irse en tren. El personal de lo más agradable y atento... si bien se esta construyendo vale totalmente la pena.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable room! Would definitely recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Donika

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Super small and outdated. It was clean!
Stayed 3 nights in Aug 2024

6/10 Okay

Clare

Liked: Staff & service
The staff were great, welcoming and friendly, and the location was good too - 2 mins from São Bento station as well as nearby other popular locations such as the cathedral, shops and restaurants. Facilities were very basic and in definite need of modernisation. The shower head was too low for me (I’m only 5’7, so very low) and wasn’t adjustable. Initially I thought the room was very clean so was happy, but later found a hair in the sheets as well as on the bathroom wall, so glad I was only there 1 night. It was quite noisy too, you could hear the pipes from other rooms running the tap/having a shower. Overall it was an ok stay, but I would have expected more for the price I paid.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2024

2/10 Terrible

Farzaneh, Markham

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel did not have a internet Poor quality No elevator
Stayed 2 nights in May 2024

10/10 Excellent

Daniel, San Rafael

Traveled with group
Liked: Amenities
Friendly staff, nice rooms, great location. Enjoyed our stay!
Stayed 1 night in Jun 2024

2/10 Terrible

Kristie

Disliked: Staff & service, amenities, property conditions & facilities
Hotel WiFi was not working during my stay, which prevented me to do any work on my laptop. Staff declined to give me partial refund for the inconveniences.
Stayed 4 nights in May 2024

10/10 Excellent

Maria, Voorhees

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, convenient location, clean room and the rest of the property. The lady at the reception was very nice and helped us with our requests.
Stayed 1 night in May 2024

8/10 Good

Semyon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, people, breakfast
Stayed 3 nights in Apr 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to eating, shopping and transportation.
Stayed 1 night in Apr 2024

10/10 Excellent

Mr. Francis J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location close to the train.
Stayed 5 nights in Apr 2024

8/10 Good

Yanmin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location is great, next to the San Bento Train Station and 2 subway stations. Further, the City Hall and the Cathedral are with several minutes walking distance.
Stayed 4 nights in Mar 2024

6/10 Okay

Frank

Traveled with family
Liked: Cleanliness, staff & service
For me the worst characteristics of this hote.l was the accesss from.the road to the first floor reception.I have restricted mobility and some loss of balance.The lackof a hand rail meant that I had to use the very slow and cumbersome chairlift which required the continuous presence of staff.. I would be best if some rooms had a low sided bath or shower as I needed the assistance of my wife to get in and out..Also the bath needed a hand support as the floor was slippy. Location was good for me being close to Sao Bento and the start point of the tour buses Frank Brown
Stayed 2 nights in Nov 2023

6/10 Okay

Clémence

Stayed 4 nights in Oct 2023

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located in the cebter of the city. Walking distance to restaurants and shopping. Most tours start 2 blocks from the propertt which is very convenient
Stayed 4 nights in Oct 2023

6/10 Okay

Jose Ricardo., LIMA

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No elevator to front desk, and have an enormous stair. No mini bar inside the room. None of those itens were described before.
Stayed 2 nights in Oct 2023

10/10 Excellent

Teodoro Moscoso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien localizado., limpio, cómodo. El personal muy amable y servicial. Gracias
Stayed 3 nights in Sep 2023

10/10 Excellent

antonio

Traveled with partner
The room was very nice and clean they changed the sheets everyday. The hotel was right downtown. The only problem was the shower head was broken but otherwise everything was perfect
Stayed 3 nights in Sep 2023

10/10 Excellent

Cindy

Traveled with partner
Disliked: Property conditions & facilities
old,. need renovation
Stayed 3 nights in Sep 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, great value
Stayed 2 nights in Jun 2023

8/10 Good

Andres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location. Good attending staff. Clean.would stay here again.
Stayed 2 nights in May 2023

6/10 Okay

Stanislav

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is fine. The obsession with glass walls to toilet and shower is strange. And when the glass door to the bathroom is broken and would not close - you feel like you sleep in the middle of the bathroom. Perhaps it us OK for Europe, but a bit weird for people used to american / international standards
Stayed 2 nights in May 2023