This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
Annette
2024 年 4 月に 3 泊滞在
8/10 (良い)
Evelyn、Mooloolah
カップルで旅行
2024 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Evelyn
2024 年 2 月に 5 泊滞在
6/10 (普通)
Nathan
2024 年 1 月 8 日
Nathan
2024 年 1 月に 1 泊滞在
8/10 (良い)
Lindy Jane
家族旅行
2024 年 1 月 8 日
良かった点 : 清潔度、設備とサービス
Lindy Jane
2023 年 12 月に 10 泊滞在
8/10 (良い)
BERNARD
2023 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
BERNARD
2023 年 7 月に 4 泊滞在
8/10 (良い)
Vesna
2023 年 7 月 13 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Vesna
2023 年 6 月に 10 泊滞在
6/10 (普通)
Andrew、Bushland Beach
家族旅行
2023 年 7 月 11 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent
Andrew
2023 年 6 月に 10 泊滞在
8/10 (良い)
Sonia
小さなお子様連れの家族旅行
2023 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away).
Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower.
Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.
Sonia
8/10 (良い)
Alban Ah Chay Khinchow
小さなお子様連れの家族旅行
2023 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス
This review is made in the following context:
1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones;
2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited.
We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay.
With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
Alban Ah Chay Khinchow
2023 年 4 月に 7 泊滞在
2/10 (非常に不満)
Liz
家族旅行
2023 年 4 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.
Liz
8/10 (良い)
Tracey
家族旅行
2023 年 2 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us.
Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature.
Beds were uncomfortable to the point our son slept on the living room furniture.
Tracey
2023 年 2 月に 3 泊滞在
2/10 (非常に不満)
Alexander
2023 年 1 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Alexander
6/10 (普通)
Damien
2023 年 1 月 16 日
Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.
Damien
2023 年 1 月に 1 泊滞在
10/10 (非常に良い)
Christine
家族旅行
2023 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Séjour de rêve !
C'était super, bel environnement, calme et personnel très serviable. Merci
Christine
2023 年 1 月に 3 泊滞在
10/10 (非常に良い)
Wendy、Mount Pleasant
家族旅行
2022 年 12 月 23 日
良かった点 : 清潔度、スタッフとサービス
If you’re looking for a quiet holiday this will suit you perfectly. The staff were super helpful and friendly. And though the chef was sick a couple of times, when we ate at the restaurant the food was fresh and enjoyable.
Looking for an exciting night life forget it.
The rooms were bright and clean but could benefit from a renovation.
Kim the manager couldn’t do enough to help us.
Wendy
10/10 (非常に良い)
nichola
カップルで旅行
2022 年 11 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
property only recently reopened after covid but they have done a good job getting ready. the managers kim and freddy do such a great job looking after the guests they really do go above and beyond. they make great food in their small restaurant really worth a try. only thing to note compared to website is that there is no oven or washing machine in the rooms and wifi is turned on and off to the room so if its a last minute booking you may not have wifi. Seems this is an operational decision to save a few dollars as they progress . hopefully the owner will come up with a better option as its really the only negative thing about the place.
nichola
8/10 (良い)
Christine
家族旅行
2022 年 10 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the spacious feel and layout of the apartment facing the beautiful pool. Loved the beach and lagoon too. Sarah was so kind to us, great customer service from her and the Chef. 🙏
Christine
2022 年 10 月に 1 泊滞在
10/10 (非常に良い)
Stephanie
グループ旅行
2020 年 1 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This resort is small and has a laid back 'beach shack' vibe. I really loved staying here and felt at home and at ease with the lovliest staff who work there. Rooms are tidy and comfortbale with everything you need for your stay. Would recommend for a chilled out holiday.
Stephanie
2020 年 1 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 11 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Even though we were only a 10min drive away from town, we appreciated how quiet it was. Felt like we weren’t on mainland but on an island. The lagoon was amazing! Best thing to look at first thing in the morning. Pictures don’t do it justice and the staff were a bonus! So lovely and always willing to help whenever we needed. 10/10
宿泊されたお客様
2019 年 11 月に 8 泊滞在
10/10 (非常に良い)
Christina(Judy、Cootamundra NSW
カップルで旅行
2019 年 10 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
On our 9th holiday in Port Vila, we booked the Tropicana. I cannot say enough about it.
We always found the local people very friendly, but the staff here was exceptional. The food excellent. Great selection on the menu for all meals
Christina(Judy
2019 年 10 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 9 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a great place for our family to stay. Staff are very friendly and helpful. It was in a good location to get to many of the attractions in Vanuatu.
宿泊されたお客様
2019 年 9 月に 5 泊滞在
10/10 (非常に良い)
Mariola
2019 年 8 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel super, accueil chaleureux, équipe professionnelle au top.
Mariola
2019 年 8 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行
2019 年 8 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
we like this place it is closer to basketball stadium
宿泊されたお客様
2019 年 8 月に 7 泊滞在
10/10 (非常に良い)
Marilou、Sydney
カップルで旅行
2019 年 8 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved our apartment on the lagoon, so tranquil and beautiful. The resort has undergone renovation and has excellent facilities now. We loved the new StandUp Paddleboards. The resaturant offers very good food, my husband had the best steak ever ( he claims). Service can be a little slow but who cares, we’re on holidays. Overall a very nice place not far from town.