2/10 (非常に不満)
Jared M.
2024 年 10 月 22 日
気になった点 : 清潔度
Worst Vrbo stay to date
Started out with no access info to the unit, arrived after dark to no lights and a locked door, had to message host for access code, this should have been in the email with the access info. Upon access we found the heat turned off, it was 50 degrees outside and the smoke detector beeping of a low battery (most annoying). My Wife went to use the restroom found there was no towels out to use, listing clearly said towels were included, (they were under the bathroom sink). No new trash bag in garbage can (found some under the kitchen sink)Went to use bathroom sink and discovered hair in the sink, upon further investigation found hair in the shower also. Was a hamper with used linens from previous renter left in the middle of the kitchen. When we reached out the host she was very short and was adamant she needed pictures to prove what we were stating and insisted the cleaner was there. Was unable to send pics through the app so had to text them to her. After we were there an hour and had already settled in for the night she offered the unit next door. No discount , no refund. Probably our worst Vrbo rental to date
Jared M.
2024 年 10 月に 2 泊滞在