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Jamaica Palace Hotel

3.5 star property
Hotel with free breakfast, a quick walk to Trident Castle

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Jamaica Palace Hotel

Interior
Outdoor pool, pool umbrellas
Aerial view
Superior Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is ￥28,093
Price available on 2024/11/16
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Double Beds

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior
Sea Cliff Resort
Pool
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very Good, (126)
The price is ￥24,694
￥31,019 total
includes taxes & fees
Nov 17 - Nov 18
Sea Cliff Resort

About the neighborhood

Map
Portland, Port Antonio, Williamsfield

What's nearby

  • Trident Castle - 9 min walk
  • Rio Grande - 7 min drive
  • Frenchman's Cove Beach - 9 min drive
  • Blue Lagoon - 10 min drive
  • Winnifred Beach - 22 min drive

Getting around

  • Norman Manley Intl. Airport (KIN) - 179 min drive

Restaurants

  • ‪juici Patties - ‬10 min drive
  • ‪Boston Jerk Center - ‬11 min drive
  • ‪KFC - ‬8 min drive
  • ‪Roots 21 - ‬9 min drive
  • ‪Di Hip Strip Ultra Lounge - ‬6 min drive

About this property

Jamaica Palace Hotel

Hotel near Trident Castle
Located close to Folly Ruins and Rio Grande, Jamaica Palace Hotel provides free breakfast (local cuisine), a terrace, and a coffee shop/cafe. The on-site Caribbean cuisine restaurant, Gallery Restaurant & Bar, offers breakfast, lunch, dinner, and garden views. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • Smoke-free premises, tour/ticket assistance, and a porter/bellhop
  • Wedding services, a computer station, and barbecue grills
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 80 individually furnished rooms include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with bathtubs and free toiletries
  • 32-inch TVs with cable channels
  • Private yards, wardrobes/closets, and separate sitting areas

Languages

Arabic, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery Restaurant & Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

Does Jamaica Palace Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Jamaica Palace Hotel?

As of Nov 2, 2024, prices found for a 1-night stay for 2 adults at Jamaica Palace Hotel on Nov 16, 2024 start from ￥28,093, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jamaica Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jamaica Palace Hotel?

Self parking is free at this property.

What time is check-in at Jamaica Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 7:00 AM–1:00 PM for a fee.

What time is check-out at Jamaica Palace Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Jamaica Palace Hotel located?

Situated by the ocean, this hotel is 0.5 mi (0.7 km) from Trident Castle and within 3 mi (5 km) of Blue Lagoon and Folly Ruins. Rio Grande and Port Antonio Square are also within 6 mi (10 km).

Jamaica Palace Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 88 out of 190 reviews" "
Rating 8 - Good. 61 out of 190 reviews" "
Rating 6 - Okay. 17 out of 190 reviews" "
Rating 4 - Poor. 9 out of 190 reviews" "
Rating 2 - Terrible. 15 out of 190 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Elesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jamaica Palace was very beautiful. I enjoyed my stay a will definitely stay again.
Stayed 1 night in Sep 2024

8/10 Good

NICOLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet property
Stayed 1 night in Aug 2024

6/10 Okay

Marleen, Cambria Heights

Traveled with group
Liked: Cleanliness
..
Stayed 1 night in Aug 2024

8/10 Good

Leonard

Traveled with family
Liked: Cleanliness, staff & service
This hotel is a gem! It looks beautiful, has plenty of space and is great for a quiet stay. It is just missing a few touches that would make it great (etc. extra amenities such as a gym, tv in dinning room, cable in the rooms, access to open bar near the pool, concierge for things to do around the area, etc)
Stayed 4 nights in Jul 2024

10/10 Excellent

Kamille

Stayed 2 nights in Aug 2024

8/10 Good

Latoya

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
What I like most about this property is the staff, they are amazing. The friendly greeting at the gate by security to the warm welcome at the front desk (especially Tisha) and the gleaming smiles from the breakfast staff to start your day. Ms Elizabeth is always with a pleasant smile whenever you ran into during a walk. The property is very clean and housekeeping team always seems eager to keep such cleanliness intact at all times. However, the property is very dated, the rooms and bathroom would be so much brighter and lighter with an upgrade. Overall this place is one I would recommend if you need a quiet place to stay outside of town but not too far away. WiFi service was very good I got plenty of work done including zoom meetings.
Stayed 7 nights in Jul 2024

10/10 Excellent

Simone

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, felt safe and cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing. We went through a Cat 4 hurricane while we were here. The staff was very attentive and even moved our rooms closer to the dining hall. Beautiful surroundings quiet and as described online.
Stayed 7 nights in Jun 2024

8/10 Good

Recardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and my stay! I would recommend it to anyone.
Stayed 2 nights in Jun 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Ricardo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property and the as well they treat me and my wife very good
Stayed 4 nights in Jun 2024

10/10 Excellent

ORVILLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Getaway location
We chose Jamaica Palace hotel for peace & quiet and it was awesome. We received great services from front desk and restaurant and the grounds was peaceful. Lots of mangoes too. The Jamaica shaped pool was warm and inviting and we spent memorable time in the pool and it rained also. That was a blessings. We will definitely return. All the staff were to be commended- the restaurant staff "Y' and front desk and even the pool attendant was kind, professional. Hats off to Jamaica Palace hotel - 5 star in my book
Stayed 1 night in Jun 2024

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food! Very clean rooms! Quiet property!
Stayed 1 night in Jun 2024

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean property. Close to all the beaches. Sorry i could only afford to spend few days. I will go there again. Morgan, Sanya, and Rowan were very were very and polite. As a mayter of fact the whole staff was very professional. I would recommend Jamaica Palace Hotel anytime. Did not like how long the ride was from Kingston but i will definitely go back next year.
Stayed 3 nights in Jun 2024

10/10 Excellent

Eulalee, Bronx

Liked: Cleanliness, amenities
i was not impress at the begining because i found out hotel has a itfew close doors at 11pm however the service was great staff are excellent love the breakfast you get choices american or jamaican breakfast times ip yo the chef i had a great time stand for 3 weeks in march and i would definately visit again highly recommended
Stayed 8 nights in Mar 2024

10/10 Excellent

Omar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem and an excellent representation of Jamaica that epitomizes Relaxation, Peace, Tranquility, Comfort, Style, Friendliness and Great Food! It’s one of those places that you yearn to return for more. The staff is very welcoming and helped even made an impromptu birthday evening just magnificent. Thanks!!!
Stayed 3 nights in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the private stay. The room was spacious and comfortable. The food was delicious!!! The staff was amazing!
Stayed 1 night in May 2024

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Savini

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I paid extra for the superior room to be greeted by first being placed in the wrong room category and thereafter were told the hot water was not available at the time and would be fixed within a few hours. To our dismay the hot water was never fixed and we were told contradicting answers by front desk. Regrettably after paying $185 USD for this stay we had to shower in ice cold water. Not to mention the rooms were far from what is photographed on Expedia. Definitely a highly edited photo of what you really get. The room also had a very high musty scent. I complained to the manager about our poor stay and not to mention no hot water to only be told ‘well you were told on arrival there will be no hot water and it would be fixed’ it was never fixed! She also proceeded to inform us that no compensation can be issued due to us booking from a third party Expedia. This was nonsense and it is unfortunate that places like this continue to scam people.
Stayed 1 night in Apr 2024

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace, quiet and the feeling of being safe.
Stayed 3 nights in Apr 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. The staff was very attentive and the breakfast was good. We got the pool to ourselves on the day we decided to swim and it was clean as well. Loved the location, very close to all the beaches in Portland. Would def stay there again
Stayed 2 nights in Apr 2024