Crowne Plaza Phu Quoc Starbay, an IHG Hotel Reviews, Deals & Photos 2024

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Luxury hotel on the beach, with 2 outdoor swimming pools

Choose dates to view prices

Dates

December 2024

January 2025

Premium bedding, memory foam beds, minibar, individually decorated

2 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

On private beach

Pool

Breakfast included

Gym

Room service

￥26,241 total

includes taxes & fees

Dec 12 - Dec 13

Room options

All rooms

1 bed

2 beds

Showing 20 of 20 rooms

1 Bedroom Villa

Highlights

Yard

Balcony or patio

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

177 sq m
Beach view
Sleeps 3
1 Twin Bed

Suite

Highlights

Balcony or patio

Yard

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

65 sq m
Sleeps 2
1 Twin Bed

Villa, 1 Bedroom (Seafront)

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

193 sq m
Beach view
Sleeps 3
1 Twin Bed

1 King Standard Ocean View

Highlights

Balcony or patio

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

Air conditioning

Connecting rooms available

40 sq m
Ocean view
Sleeps 3
1 King Bed

1 King Premium Oceanfront

Highlights

Balcony or patio

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

Air conditioning

Connecting rooms available

40 sq m
Sea view
Sleeps 3
1 King Bed

2 Bedroom Suite

Highlights

Yard

Balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

200 sq m
Sleeps 6
1 Twin Bed

Premium Room

Highlights

Balcony or patio

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

Air conditioning

Connecting rooms available

40 sq m
Sleeps 2
1 Twin Bed

Villa, 2 Bedrooms (Seafront)

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

411 sq m
Sea view
Sleeps 6
1 Twin Bed

Grand Suite, 1 Bedroom, Ocean View, Oceanfront

Highlights

Balcony or patio

Yard

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

136 sq m
Ocean view
Sleeps 3
1 Twin Bed

1 King Premium Ocean View

Highlights

Balcony or patio

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

Air conditioning

Connecting rooms available

51 sq m
Ocean view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Oceanfront

Highlights

Balcony or patio

Yard

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

95 sq m
Ocean view
Sleeps 3
1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Balcony or patio

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

Air conditioning

Connecting rooms available

40 sq m
Sleeps 3
1 King Bed

2 Double Premium

Highlights

Balcony or patio

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

Air conditioning

Connecting rooms available

51 sq m
Sleeps 4
2 Double Beds

2 Double Standard Ocean View

Highlights

Balcony or patio

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

Air conditioning

Connecting rooms available

40 sq m
Ocean view
Sleeps 4
2 Double Beds

2 Double Premium Ocean View

Highlights

Balcony or patio

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

Air conditioning

Connecting rooms available

51 sq m
Ocean view
Sleeps 4
2 Double Beds

Standard Room

Highlights

Balcony or patio

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

Air conditioning

Connecting rooms available

40.0 sq m
Sleeps 3
1 Twin Bed

1 King Premium

Highlights

Balcony or patio

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

Air conditioning

Connecting rooms available

51 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Ocean View, Oceanfront

Highlights

Balcony or patio

Yard

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

66 sq m
Ocean view
Sleeps 3
1 King Bed

1 King Junior Suite

Highlights

Yard

Balcony or patio

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

65 sq m
Ocean view
Sleeps 3
1 King Bed

2 Double Premium Oceanfront

Highlights

Balcony or patio

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private indoor spa tub

Air conditioning

Connecting rooms available

52 sq m
Ocean view
Sleeps 4
2 Double Beds

Similar properties

On private beach

Pool

Spa

Kids pool

￥14,300 total

includes taxes & fees

Nov 28 - Nov 29

About the neighborhood

Phu Quoc, KHU DU LICH BAI DAI, GANH DAU COMMUNE

What's nearby

Vinpearl Golf Phu Quoc - 7 min drive - 4.6 km
Corona Casino - 7 min drive - 3.8 km
Shophouse Grand World - 8 min drive - 3.8 km
VinWonders Phu Quoc - 10 min drive - 5.2 km
Vinpearl Safari - 14 min drive - 7.0 km

Getting around

Phu Quoc (PQC-Phu Quoc Intl.) - 53 min drive

Restaurants

‪Giraffe Restaurant - ‬15 min drive
‪Nautilus Restaurant - ‬7 min drive
‪Lotteria - ‬6 min drive
‪Islander Restaurant - ‬17 min drive
‪Pizza Wood - ‬9 min drive

About this property

Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Luxury family-friendly hotel near Shophouse Grand World

Located close to Corona Casino and VinWonders Phu Quoc, Crowne Plaza Phu Quoc Starbay, an IHG Hotel provides free to-go breakfast, an adjacent golf course, and a beach bar. With a private beach, beach volleyball, and beach yoga, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.

Other perks include:

2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
Free self parking
A beach club on site, supervised childcare (surcharge), and a telescope
Tour/ticket assistance, a banquet hall, and free newspapers
Guest reviews give top marks for the helpful staff

Room features

All 308 individually furnished rooms offer comforts such as private indoor spa tubs and fireplaces, in addition to thoughtful touches like premium bedding and pillow menus.

Extra conveniences in all rooms include:

Memory foam beds, rollaway/extra beds (surcharge), and free cribs/infant beds
Rainfall showers, tubs or showers, and hair dryers
45-inch LCD TVs with cable channels
Balconies or patios, wardrobes/closets, and refrigerators

Languages

English, Korean, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free on-the-go breakfast available daily
2 restaurants
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining
Private picnics

Restaurants on site

Amber Sands
Horizons

Things to do

18-hole adjacent golf course
2 outdoor pools
24-hour gym
Arcade/game room
Beach club
Beach volleyball
Beach yoga
Children's pool
Free children's club
Full-service spa

Family friendly

2 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
Dining table
Free babysitting
Free children's club
Free crib
In-room refrigerator
Laundry facilities
Lifeguards on site
Rollaway/extra bed (surcharge)
Soundproofed rooms
Stroller
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Guidebooks
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Business services

24-hour business center
3 meeting rooms
Conference center (4,478 square feet of space)
Coworking space

Outdoors

Barbecue grill
Beach umbrellas
Dock
Firepit
Garden
In a national park
On a private beach
Outdoor entertainment area
Picnic area
Pool loungers
Pool umbrellas
Telescope
Terrace

Full-service spa

4 treatment rooms
Couples treatment rooms
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Handrails in hallways
Handrails in stairways
Low-height electrical outlets in bathroom
Pool access ramp on site
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

Banquet hall
Built in 2018
Lifeguards
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free crib
Memory foam mattress
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Hair dryer
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

45-inch LCD TV with cable channels

Food and drink

Coffee/tea maker
Dining table
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Desk chair
Fireplace
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Soundproofed rooms
Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 66.48 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Rollaway bed fee: USD 66.48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Starbay

Crowne Plaza Phu Quoc Starbay

Crowne Plaza Phu Quoc Starbay, an IHG Hotel Hotel

Crowne Plaza Phu Quoc Starbay, an IHG Hotel Phu Quoc

Crowne Plaza Phu Quoc Starbay, an IHG Hotel Hotel Phu Quoc

Frequently asked questions

Does Crowne Plaza Phu Quoc Starbay, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Phu Quoc Starbay, an IHG Hotel on Dec 12, 2024 start from ￥23,140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Phu Quoc Starbay, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Phu Quoc Starbay, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Phu Quoc Starbay, an IHG Hotel located?

Located in Phu Quoc, this beachfront hotel is next to a golf course and within 3 mi (5 km) of Shophouse Grand World, Corona Casino, and VinWonders Phu Quoc. Vinpearl Golf Phu Quoc and Vinpearl Safari are also within 6 mi (10 km).

Crowne Plaza Phu Quoc Starbay, an IHG Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Shiv Subramanian, Petaling Jaya

Traveled with group

Jul 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Property combined with Fantastic Service. We thoroughly enjoyed our stay there. Facilities were good and only surpassed by the excellent service we received from their staff. Gladly return to this Hotel for another vacation, soon! !

Stayed 4 nights in Jul 2024

10/10 Excellent

Lee, Mississauga

May 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Apr 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Love the room and also the pool side.

Stayed 2 nights in Apr 2024

10/10 Excellent

Le

Jan 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Dec 23, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel - but not 5 star quality

Wonderful hotel with amazing views. However the overall service is lacking that of an actually 5 star hotel. On our first night we went to have some dinner at 8:10 in the beach club as the sign said dinner was until 9:30 , we were then told food stopped at 8pm. We then went to the other restaurant- both have the exact same food menu with no variety between them. All ordering is done via QR code on the table - a lot of information is missing in terms of details on it. There are 2 drinks packages you can buy when you scan the QR code but it doesn’t provide any info to what is actually included. On our second night we had dinner at the beach club. My food came down 15 minutes before my parters & our drinks didn’t come until half way through the meal. The waiter also spilled water all over our table when pouring our glasses and didn’t bother to clean it up. The hotel has a shop onsite which the price is reasonable, however I don’t feel a mandatory service charge being added in the shop when buying water & snacks is needed ? €7 for 750ml of water when sitting out by the pool is also a complete rip off. The room was great but due to the poor service I don’t think I would return.

Stayed 2 nights in Dec 2023

10/10 Excellent

Mavis

Traveled with group

Dec 7, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really good

Stayed 3 nights in Dec 2023

10/10 Excellent

Alireza

Nov 12, 2023

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Oct 26, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and the hotel

Stayed 2 nights in Oct 2023

8/10 Good

mike

Traveled with family

Sep 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2023

10/10 Excellent

mie

Aug 28, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

clean, safe, good service

Stayed 2 nights in Aug 2023

10/10 Excellent

Francis

Jul 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience from the start

Simply amazing real 5 star service. Wonder rooms and ambience throughout the hotel. Breakfast was also super special and everything just so fresh.

Stayed 4 nights in Jul 2023

10/10 Excellent

SI YONG

Jul 12, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

All staffs are really kind and all brand new facilities.

Stayed 3 nights in Jul 2023

10/10 Excellent

Thanh

Traveled with family and small children, Traveled with family

Jun 22, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Overall was good. Excellent staffs. Beautiful ocean view and pool. However, the food was way over price and not even good.

Stayed 3 nights in Jun 2023

8/10 Good

Amit

Traveled with family

May 19, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Good option if you like peace!

The hotel is sat on really nice grounds, right on a really nice, clean beach, the pool is fantastic. We stayed in the two-bed villa which was incredible and really spacious with two private pools, right on the beach. The staff were generally friendly and the chef had created a special vegetarian menu for us, which was really appreciated. The hotel only had one restaurant operational at any given time, this was a shame, given the size of the hotel and no other restaurants within walking distance. They should definitely have three or four restaurants with different themes/cuisines. Service was also quite slow if the food was not pre-booked. We were also charged USD 80/night for a camp bed which was too high. All in all a fantastic hotel, in the north of Phu Quoc (so near Vinwonders) but far from everything else so great for a quiet break with family.

Stayed 5 nights in Apr 2023

10/10 Excellent

Paul John

Mar 29, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you like new hotels, Crowne Plaza Phu Quoc is an excellent choice. All facilities and the beach are very clean. Enjoyed true hospitality from the Staff. Dining options are great and the breakfasts were fantastic. Enjoyed the lapping pool all to myself. Stayed for 3 nights. Nicely designed building and interiors.

Stayed 2 nights in Mar 2023

10/10 Excellent

byunghwa

Jan 17, 2023

Stayed 3 nights in Jan 2023

10/10 Excellent

agnes

Traveled with family

Jan 14, 2023

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful new property with spacious rooms. Bathroom is super fantastic. Food was the best as we tried many places in the 2 weeks spent in Phu Quoc. Beach Front Restaurant has great atmosphere and the staff, specially Ms. LAN was very helpful and kind. Thank you!

10/10 Excellent

DUNG ANH

Jan 6, 2023

Stayed 3 nights in Jan 2023

10/10 Excellent

Steven

Dec 23, 2022

Stayed 4 nights in Dec 2022

4/10 Poor

Andy

Dec 13, 2022

Stayed 2 nights in Dec 2022

10/10 Excellent

hang

Traveled with group

Dec 6, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So nice and clean. Will come back again in march

10/10 Excellent

Jacqueline

Oct 13, 2022

Stayed 2 nights in Sep 2022

10/10 Excellent

SEON JUNG

Oct 12, 2022

Stayed 1 night in Oct 2022

8/10 Good

Tan Trung

Oct 5, 2022

Stayed 2 nights in Oct 2022

10/10 Excellent

Greg

Business traveler

Aug 25, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious resort

Spacious resort hotel with large, suite style bedrooms. Excellent breakfast.

Stayed 1 night in Aug 2022

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Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Choose dates to view prices

Photo gallery for Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Reviews

Wonderful

Popular amenities

Room options

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1 Bedroom Villa

Highlights

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Suite

Highlights

View all photos for Villa, 1 Bedroom (Seafront)

Villa, 1 Bedroom (Seafront)

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1 King Standard Ocean View

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1 King Premium Oceanfront

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2 Bedroom Suite

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Premium Room

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View all photos for Villa, 2 Bedrooms (Seafront)

Villa, 2 Bedrooms (Seafront)

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View all photos for Grand Suite, 1 Bedroom, Ocean View, Oceanfront

Grand Suite, 1 Bedroom, Ocean View, Oceanfront

Highlights

View all photos for 1 King Premium Ocean View

1 King Premium Ocean View

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View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

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View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

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2 Double Premium

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2 Double Standard Ocean View

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2 Double Premium Ocean View

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Standard Room

Highlights

View all photos for 1 King Premium

1 King Premium

Highlights

View all photos for Junior Suite, 1 King Bed, Ocean View, Oceanfront

Junior Suite, 1 King Bed, Ocean View, Oceanfront

Highlights

View all photos for 1 King Junior Suite

1 King Junior Suite

Highlights

View all photos for 2 Double Premium Oceanfront

2 Double Premium Oceanfront

Highlights

Similar properties

Vinpearl Resort & Spa Phu Quoc

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Crowne Plaza Phu Quoc Starbay, an IHG Hotel

Languages

Property amenities

Internet

Parking and transportation