The customer service at night was horrible and rude when I checked in. I booked for 2 nights on Expedia but the hotel had me for 1 and failed to notify me of this. I left my room and came back to all my luggage being gone and they would not release it to me until the next day. I asked for a manager and the attendant at night got smart with me and told me no she not reaching out to him. For my first time ever, my towels had rust stains on them and the foot traffic at night was bad. Guys were hanging out by the washroom with 2 cases of beer drinking with other people that did not look like they were tenants. This was one of the worst experiences I had with a hotel.
Jonathan
2025 年 3 月に 2 泊滞在
2/10 (非常に不満)
Andres
2025 年 3 月 23 日
Andres
2025 年 3 月に 1 泊滞在
2/10 (非常に不満)
Blair
家族旅行, グループ旅行
2025 年 3 月 19 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hot water in the shower only did not work. Employee said, “it comes and goes”.
The TV only had the scrolling guide channel, and snow on all other channels. No TV to watch period. Employee said to, “make sure everything is plugged in. I can’t do anything about that.”
I would never stay here again.
Blair
2025 年 3 月に 2 泊滞在
8/10 (良い)
David、Phoenix
2025 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
David
2025 年 3 月に 7 泊滞在
2/10 (非常に不満)
Bianca
2025 年 3 月 14 日
気になった点 : 清潔度
Bianca
2025 年 3 月に 2 泊滞在
6/10 (普通)
William
出張, カップルで旅行, 家族旅行
2025 年 3 月 12 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Security asleep, shower ridiculous and dirty toilet ran all night
William
2025 年 3 月に 1 泊滞在
2/10 (非常に不満)
Rachele
2025 年 3 月 11 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Paid for 2 rooms for 2 nights. On the 2nd night, after a very long work day, we were unable to access our rooms. No one was on site to help us, even though it clearly states that they have a 24/7 courtesy desk. The security guard told us he could not call anyone and we would need to find somewhere else to stay. We ended up having to find another place to stay 20 minutes away and come out of pocket another $200 to basically take a nap as it was 3;30am by that time. When calling the hotel it's been impossible to solve this situation and get a refund, even with Expedia involved.
Rachele
2025 年 3 月に 2 泊滞在
2/10 (非常に不満)
Ivana
グループ旅行
2025 年 3 月 11 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Worst hotel I've ever booked. Wouldn't give it 1 star. Even with reservation of a "non smoking room" they gave us a smoking room. It was dirty & had profanity writing all over the wall. They tried to cover it with paint but you could still see it. Wasn't the friendliest area. People in the parking lot were offering me to buy drugs off of them.
After staying not even 8 hours, we check out early and went to a different hotel. Wish I could get my money back from booking this.
Ivana
2025 年 3 月に 3 泊滞在
4/10 (不満)
Michael
カップルで旅行
2025 年 3 月 10 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
1980s popcorn ceilings that still smell like the smoking rooms they used to be..
Michael
2025 年 3 月に 2 泊滞在
2/10 (非常に不満)
Mario
2025 年 3 月 9 日
気になった点 : 清潔度
Mario
2025 年 3 月に 1 泊滞在
4/10 (不満)
Holly
2025 年 3 月 9 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
I needed a room with a refrigerator for medication. I put my medicine and food in the refrigerator when I arrived. The next morning I went to get my medicine out of the refrigerator and everything was warm. I had to discard all the food. Luckily I had brought an ice chest and was able to put my medicine in the ice chest. But all the food had to be thrown out due to being subjected to heat and spoiling
Holly
2025 年 3 月に 3 泊滞在
2/10 (非常に不満)
NATHAN
出張
2025 年 3 月 9 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They gave my room away along with a few other people that showed up. They said check in is between 3pm and 6pm, most bogus thing i ever heard
NATHAN
2025 年 3 月に 2 泊滞在
6/10 (普通)
Jay
2025 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Just remember, you get what you pay for, this place was "ok" not bad, but not great though either.
Jay
2025 年 3 月に 1 泊滞在
4/10 (不満)
Aaron
2025 年 3 月 8 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The person checking me in was helpful and very nice. They apologized that the room I was getting wasn’t in the best shape. Even though it was a non-smoking room, it smelt like somebody smoked 10 packs a day in it. Also, when I tried to turn on the air condition, black smoke came out and made a loud pop/bang sound. On a positive note, the bed sheets and pillows were clean and reasonably comfortable. The room wasn’t terrible, but I would definitely never stay there again. Way too over priced for the “quality” you get.
Aaron
2025 年 2 月に 1 泊滞在
2/10 (非常に不満)
Jessie
2025 年 3 月 7 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The place was the lowest of the low it was disgusting not worth 5 dollars