Heeton Concept Hotel Pattaya by Compass Hospitality

4.0 star property
Experience family-friendly bliss with an outdoor playground for kids and a refreshing cocktail by the adult’s-only poolside bar.

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Photo gallery for Heeton Concept Hotel Pattaya by Compass Hospitality

Outdoor pool, pool umbrellas, sun loungers
Superior Double Room, Balcony | Minibar, in-room safe, desk, blackout drapes
Property entrance
Premier Room, Balcony | Balcony
Children's play area - outdoor

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Detached private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Room, Balcony, Bunk Bed

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

Superior Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Corner Suite

  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

Family Suite

  • Sleeps 2
  • 1 Twin Bunk Bed and 1 Queen Bed

Deluxe King Room

  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

Superior King Room

  • Sleeps 3
  • 1 Queen Bed

Friends & Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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About the neighborhood

Map
20150, Chonburi, Pattaya, 484 Moo 10, Pattaya Second Road Soi 15

What's nearby

  • Pattaya Beach - 6 min walk
  • Central Pattaya - 12 min walk
  • Walking Street - 13 min walk
  • Terminal 21 Pattaya - 5 min drive
  • Jomtien Beach - 13 min drive

Getting around

  • Pattaya Station - 13 min drive
  • Utapao (UTP-Utapao Intl.) - 49 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Avenue Pattaya - ‬4 min walk
  • ‪สตาร์บัคส์ - ‬4 min walk
  • ‪Robin Hood Tavern - ‬4 min walk
  • ‪Café Amazon - ‬4 min walk

About this property

Heeton Concept Hotel Pattaya by Compass Hospitality

Upscale family-friendly hotel near Pattaya Beach
Located close to Walking Street and Central Pattaya, Heeton Concept Hotel Pattaya by Compass Hospitality provides a poolside bar, a coffee shop/cafe, and a playground. The on-site restaurant, H Cafe, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and a banquet hall
  • Concierge services, a billiards/pool table, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 247 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Balconies, refrigerators, and childcare services

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 299 for adults and THB 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Cafe
  • Rays Place

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 500 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 800.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 299 for adults and THB 150 for children
  • Pet fee: THB 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: THB 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number yes

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercure Hotel Pattaya
Mercure Pattaya
Pattaya Mercure
Accor Hotel Pattaya
Mercure Pattaya Hotel
Mercure Pattaya
Mercure Hotel Pattaya

Frequently asked questions

Does Heeton Concept Hotel Pattaya by Compass Hospitality have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Heeton Concept Hotel Pattaya by Compass Hospitality pet-friendly?

Yes, pets are allowed at this property. There's a fee of THB 500 per pet, per night.

How much is parking at Heeton Concept Hotel Pattaya by Compass Hospitality?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Heeton Concept Hotel Pattaya by Compass Hospitality?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Heeton Concept Hotel Pattaya by Compass Hospitality?

Check-out is at noon. Late check-out is available for a fee.

Where is Heeton Concept Hotel Pattaya by Compass Hospitality located?

This family-friendly Pattaya hotel is located in the business district, within a 15-minute walk of Pattaya Beach, Central Pattaya, and Walking Street. Terminal 21 Pattaya and Jomtien Beach are also within 3 mi (5 km).

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Heeton Concept Hotel Pattaya by Compass Hospitality Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 152 out of 494 reviews
Rating 8 - Good. 219 out of 494 reviews
Rating 6 - Okay. 79 out of 494 reviews
Rating 4 - Poor. 33 out of 494 reviews
Rating 2 - Terrible. 11 out of 494 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roy

Decent hotel
Stayed 13 nights in Jan 2025

10/10 Excellent

Christopher

Very good stay for a very good price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark Ian

Close enough to bars by foot and far enough away from the bars for a quiet nights sleep and plenty of food options near by
Stayed 20 nights in Jan 2025

10/10 Excellent

Peter

Good staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Jack

Excellent hotel great
Stayed 8 nights in Nov 2024

6/10 Okay

Martin

A little run down, could use a deep cleaning and some paint in the room. The pool is nice and the staff was great.
Stayed 4 nights in Feb 2025

8/10 Good

Warren

The property is well located, being central to everything. Staff and service are excellent. The room itself is getting a bit dated, but it well appointed.
Stayed 22 nights in Jan 2025

8/10 Good

Robert

The hotel is in a great location and has very friendly staff.
Stayed 18 nights in Aug 2024

10/10 Excellent

Guntram Herbert

Good value for money. The hotel seems a bit older and you can hear guests returning to their rooms at night. Otherwise everything fine.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohammad

Very clean hotel and the staff are more than wonderful, especially the reception I took two rooms number 326/324 and the rooms were very nice overlooking the pool. thank you
Stayed 2 nights in Nov 2024

6/10 Okay

Eva

Liked: Property conditions & facilities
You could not lie at the swimmingpool, there where so many many flies, who where biting
Stayed 13 nights in Jan 2025

6/10 Okay

Chatchawan

Not a bad family hotel. Wet floor and a lot off mosquitoes in the room.
Stayed 7 nights in Oct 2024

10/10 Excellent

Tatiana

We stayed at Heeton the majority of our trip in 2 different rooms and liked the corner unit very much. We’d like to highlight the wide variety of breakfast options (definitely worth the price) and a large pool area we enjoyed. Most importantly, hotel has a convenient location from Walking Street, the beach and the boat landing. There are plenty of food places and souvenirs shops as well.
Stayed 5 nights in Oct 2024

10/10 Excellent

Antonio

A hotels main asset is its staff and Heeton's staff are exceptional. To name a few, Pocky, Pond, Jan and the charismatic doorman Lucky all made my stay a pleasant experience. Highly recommend the hotel and the location to all.
Stayed 7 nights in Sep 2024

8/10 Good

Dennis

Value for money
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Great! Pool
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Great hotel
Great hotel for price. Maybe needs bit of upgrade now but perfect location and spotless
Stayed 4 nights in Jun 2024

4/10 Poor

jenning

2 stars off for policy of no refund on early checkout, even on 8 night booking. 3 decades of travels through hundreds of hotels and dozens of early checkouts, and here's a first. Well, after Bangkok going back to pattaya for 10 more nights, and I'm staying few doors down. To be fair, property and staffs very nice. Few small things so 1 star off, but all these just moot. Wished I had read a review stating its policy beforehand. Why lock yourself in when equally nice hotels few doors away?

10/10 Excellent

Omar

Property has roaches and other insects
Stayed 1 night in Dec 2024

10/10 Excellent

Diego

Worth the money
Stayed 11 nights in Oct 2024

10/10 Excellent

Kenneth

Great staff
Stayed 5 nights in Jul 2024

8/10 Good

Jan Arne

Nice hotel.
Good hotel, nice staff, nice pool, nice room. But they should have checked their water pipes and sewer system, not such a pleasant smell in the bathroom.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kenneth

Love this hotel. Mostly due to staff
Stayed 2 nights in May 2024

10/10 Excellent

Kenneth

Everything GREAT 😊 thank you 🙏
Stayed 3 nights in Jul 2024

10/10 Excellent

Eh

The staff was nice and friendly and the housekeeper clean the room very clean
Stayed 3 nights in Apr 2023