6/10 Okay
Kristine J.
Jan 22, 2024
Liked: Cleanliness
Poor communication
The location was great. However, the communication with Mountain West was slow. We were only there for 4 days and contacted management about a couple of items which were never resolved. Be aware that the downstairs bedroom is freezing cold. The window is drafty. A space heater is provided but we did not feel safe running that all night. The closets (especially in that bedroom) were full of so much stuff that I could not hang up my clothing. I reported this and received the response that this was just extra blankets. Not the case, there was a man's sweater and some sort of diving gear in there. The description of the bedroom configuration shows that there is a sofa bed in the master bedroom. There is only 1 sofa bed in the living room. Finally, we had a roof leak into the living room that dripped on an ipad. This was immediately reported to management. No response to address that issue. We gave up and left the next day.
Kristine J.
Stayed 4 nights in Jan 2024