Osnago Vacations from ￥279,521

Nice room and close to everything

The service is amazing - very friendly - nice walk to the shops or Duomo - felt very safe!

Completely new room. Exceptional concierge service.

Stayed 3 nights. Asked concierge to book restaurant and they never got back to us. I called on 3 separate occasions to see what happened. Only at that time they said the restaurant was either not answering or booked. Communication was poor. It’s ok if there’s no room, but they needed to relay that info to us. We booked our own dinners, time us short to put our vacation in their hands. As a leading hotel of the world, not very impressive. Other comparable options in that price range have been much better in Milan. Concierge crew overall, lacked follow up and when confronted, made excuses. Either way, responding to requests, is important. Breakfast mediocre. Additional charge items didn’t make sense, 10 euros for fresh OJ at this level hotel is ridiculous, no toaster, small basic buffet, a few eggs to order. My comments are simply based on equal caliber hotels. Deluxe room was contemporary but small, very hot w temperature control not operational. Good quality towels but bed and pillows were uncomfortable. Bellman and porters were polite and offered help but conceit he was hard to come by. Safe great area but there are much better options at this price range.

The hotel is an excellent place walking distance to all important part of Milan. Transportation, sightseeing, great shopping, nearby park and tons of restaurants. The staff were very nice specially the lady at front desk who checked us in. They provide toothbrushes and shaving kit upon request. Very helpful with giving directions. Great hotel the room had great view 505. Will recommend for sure. Very safe area.